Alvaria Compliant Outreach vs. TELUSCloud Contact Center
Alvaria Compliant Outreach vs. TELUSCloud Contact Center
Product | Rating | Most Used By | Product Summary | Starting Price |
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Alvaria Compliant Outreach | N/A | Maintaining contact center compliance with industry regulations and protecting sensitive customer data are mission critical to outbound call center operations. Alvaria's Compliant Outreach suite of solutions, part of the larger Alvaria CX Suite, can help. The solution is based on software from the former Noble Systems, which merged with Aspect Software in 2021 to become Alvaria. Noble Systems' technology forms the basis of the Alvaria compliant outbound call center solution. | N/A | |
TELUS Cloud Contact Center (TC3) | N/A | TELUS Cloud Contact Center (TC3) is a hosted, on-demand, multi-tenant omnichannel contact center solution based on Cisco’s Hosted Collaboration platform - an end-to-end, fully managed, enterprise grade solution that allows entities to focus on their core business while leveraging TELUS International's CX expertise. TELUS International is the company formed from Xavient Digital, after that company's acquisition by TELUS in 2018. | N/A |
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Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
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Alvaria Compliant Outreach | TELUSCloud Contact Center | |
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Contact Center Software |
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Workforce Optimization (WFO) |
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Alvaria Compliant Outreach | TELUSCloud Contact Center | |
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Small Businesses | CloudTalk Score 9.5 out of 10 | CloudTalk Score 9.5 out of 10 |
Medium-sized Companies | Bright Pattern Contact Center Score 10.0 out of 10 | Bright Pattern Contact Center Score 10.0 out of 10 |
Enterprises | Google Cloud Contact Center AI Score 8.9 out of 10 | Google Cloud Contact Center AI Score 8.9 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Alvaria Compliant Outreach | TELUSCloud Contact Center | |
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Likelihood to Recommend | 7.0 (5 ratings) | 8.0 (1 ratings) |
Support Rating | 9.1 (1 ratings) | - (0 ratings) |
Alvaria Compliant Outreach | TELUSCloud Contact Center | |
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Likelihood to Recommend | Alvaria, Inc (Aspect Software + Noble Systems) | TELUS International |
Pros | Alvaria, Inc (Aspect Software + Noble Systems) | TELUS International |
Cons | Alvaria, Inc (Aspect Software + Noble Systems) | TELUS International |
Support Rating | Alvaria, Inc (Aspect Software + Noble Systems) | TELUS International No answers on this topic |
Alternatives Considered | Alvaria, Inc (Aspect Software + Noble Systems) | TELUS International |
Return on Investment | Alvaria, Inc (Aspect Software + Noble Systems) | TELUS International |
ScreenShots |