nopCommerce vs TrueCommerce Nexternal

• Excellent modular architecture, which makes it very easy to customize for different kinds of needs.
• It is open source, free and is constantly updated to keep it up to the latest technologies.
• The latest version in ASP.NET Core runs in Windows and Linux with excellent performance (Google Page Speed of 100/100).
• It has a very active community which helps to enhance the solution, develop extensions and themes and helps other users.
• It is full of features including Multi-Store, Multi-Vendor, and Multi-Warehouse.

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• Nexternal's customer service is the best in the business. Each account comes with a dedicated account rep who answers the phone when you call, and personally replies to your emails within a very reasonable time - sometimes within minutes!
• Nexternal is consistently improving their platform with added tools and 3rd party integrations for everything from social sharing and email campaign management to search optimization tools and automatic product feed integrations such as Amazon.
• Nexternal offers site security and PCI compliance out of the box. There is no need for an additional SSL, nor do you need to worry about the security of your clients' personal information.
• Nexternal is scalable and grows with your business. We have more than a handful of clients who have been with Nexternal for more than 10 years. In web-speak, that's like 50 years!
• The Nexternal shopping cart template can be customized to create a consistently branded experience from your home page throughout the entire shopping process.
• Nexternal offers a host of API and XML toolsets that allow clients to sync data between their ecommerce platform and most any other third party platform, thereby coordinating the operations of your business and cutting down on management time.

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• More community templates would be great.
• Some of the pricing can be a bit tricky, especially configured items... there is a likelihood of mispriced items with the current structure

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• Nexternal needs a POS system that enables you to swipe credit cards. We switched to a different system because this was a limitation of Nexternal. At the point of purchase we used to have to write everything down and enter in later.
• The shipping functionality is extremely basic. The shipping address check for each state never worked properly. Also, with our new system, the woman who does the compliance can pull all reports per state out of it. Nexternal does not have that capability.

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• It saved development cost and time for our development team who don't have eCommerce experience. It saved us six months worth of designing and implementing the eCommerce application. No need to mention that our management team and business users were so happy about it.
• Because of well architectural design, it was so easy to maintain the whole application and include add-on new features from time to time. Making changes and deployment can be done just within a few hours was absolutely phenomenal. It was the trust that technical team gain from management team to make the whole business process running smooth and so every one can sleep sound at night.
• As our online eCommerce site, http://www.luxegourmets.com has been running more than two years now using nopCommerce, business users are looking to expand and integrate with third party tools. Without further investing and looking for solutions, we have all the tools and add-on features are already provided by the framework.

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• Because we are a development team who focuses on integrating Nexternal with our clients' sites, we can't speak to specific ROI or conversions, however, the length of time our clients stick with Nexternal says it all - in an industry where there are no shortage of choices in platforms, we have rarely ever moved a client from Nexternal to another platform. Instead, the vast majority of our clients who use Nexternal now either started off with the platform or moved to Nexternal from a less-than platform. We have clients who have been with Nexternal for over a decade, and that's really saying something.
• In the 10+ years that we have worked with Nexternal we have developed a solid relationship that is built solely on trust. We don't get any commission for referring customers to their site, nor do they receive any commission for sending customers our way. We work together because we enjoy it and we know that the other is dependable and worthwhile.

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