What users are saying about
10 Ratings
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Score 9.1 out of 100
4 Ratings
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Score 6.8 out of 100

Likelihood to Recommend

nopCommerce

If you're looking for a small or medium size eCommerce portal, nopCommerce is the best framework. 1. Cost = open sourced framework. You will just simply bypass the application design and development process, but you will have to code to do whatever you want to do for your business needs. It will save you a lot of time and money.2. Technical Architecture = It was created with the best application design and architecture. If you are not into eCommerce, but want to understand EntityFrame code first and domain architecture, Dependency Injection,..etc, nopCommerce is the one.3. I'm sure your business users will ask for the features that are already included with nopCommerce.
Christopher Thant | TrustRadius Reviewer

TrueCommerce Nexternal

If you want to sell online and need a platform, you should select Nexternal. If it is within your budget and you want to have success, Nexternal is the way to go. Since switching to Nexternal from Kreck, our online sales have more than tripled!
Kielly Lewis | TrustRadius Reviewer

Feature Rating Comparison

Online Storefront

nopCommerce
9.1
TrueCommerce Nexternal
Product catalog & listings
nopCommerce
9.4
TrueCommerce Nexternal
Product management
nopCommerce
9.3
TrueCommerce Nexternal
Bulk product upload
nopCommerce
9.2
TrueCommerce Nexternal
Branding
nopCommerce
8.8
TrueCommerce Nexternal
Mobile storefront
nopCommerce
9.3
TrueCommerce Nexternal
Product variations
nopCommerce
9.5
TrueCommerce Nexternal
Website integration
nopCommerce
9.5
TrueCommerce Nexternal
Visual customization
nopCommerce
8.3
TrueCommerce Nexternal
CMS
nopCommerce
8.4
TrueCommerce Nexternal

Online Shopping Cart

nopCommerce
8.5
TrueCommerce Nexternal
Abandoned cart recovery
nopCommerce
8.3
TrueCommerce Nexternal
Checkout user experience
nopCommerce
8.7
TrueCommerce Nexternal

Online Payment System

nopCommerce
9.3
TrueCommerce Nexternal
eCommerce security
nopCommerce
9.3
TrueCommerce Nexternal

eCommerce Marketing

nopCommerce
8.7
TrueCommerce Nexternal
Promotions & discounts
nopCommerce
8.5
TrueCommerce Nexternal
Personalized recommendations
nopCommerce
8.5
TrueCommerce Nexternal
SEO
nopCommerce
9.1
TrueCommerce Nexternal

eCommerce Business Management

nopCommerce
9.1
TrueCommerce Nexternal
Multi-site management
nopCommerce
8.9
TrueCommerce Nexternal
Order processing
nopCommerce
9.1
TrueCommerce Nexternal
Inventory management
nopCommerce
9.2
TrueCommerce Nexternal
Shipping
nopCommerce
9.3
TrueCommerce Nexternal
Custom functionality
nopCommerce
8.8
TrueCommerce Nexternal

Pros

nopCommerce

  • Excellent modular architecture, which makes it very easy to customize for different kinds of needs.
  • It is open source, free and is constantly updated to keep it up to the latest technologies.
  • The latest version in ASP.NET Core runs in Windows and Linux with excellent performance (Google Page Speed of 100/100).
  • It has a very active community which helps to enhance the solution, develop extensions and themes and helps other users.
  • It is full of features including Multi-Store, Multi-Vendor, and Multi-Warehouse.
Eduardo Adame | TrustRadius Reviewer

TrueCommerce Nexternal

  • Nexternal's customer service is the best in the business. Each account comes with a dedicated account rep who answers the phone when you call, and personally replies to your emails within a very reasonable time - sometimes within minutes!
  • Nexternal is consistently improving their platform with added tools and 3rd party integrations for everything from social sharing and email campaign management to search optimization tools and automatic product feed integrations such as Amazon.
  • Nexternal offers site security and PCI compliance out of the box. There is no need for an additional SSL, nor do you need to worry about the security of your clients' personal information.
  • Nexternal is scalable and grows with your business. We have more than a handful of clients who have been with Nexternal for more than 10 years. In web-speak, that's like 50 years!
  • The Nexternal shopping cart template can be customized to create a consistently branded experience from your home page throughout the entire shopping process.
  • Nexternal offers a host of API and XML toolsets that allow clients to sync data between their ecommerce platform and most any other third party platform, thereby coordinating the operations of your business and cutting down on management time.
Katie Partridge | TrustRadius Reviewer

Cons

nopCommerce

  • More community templates would be great.
  • Some of the pricing can be a bit tricky, especially configured items... there is a likelihood of mispriced items with the current structure
Brad Ranks | TrustRadius Reviewer

TrueCommerce Nexternal

  • Nexternal needs a POS system that enables you to swipe credit cards. We switched to a different system because this was a limitation of Nexternal. At the point of purchase we used to have to write everything down and enter in later.
  • The shipping functionality is extremely basic. The shipping address check for each state never worked properly. Also, with our new system, the woman who does the compliance can pull all reports per state out of it. Nexternal does not have that capability.
Stephanie Barnett | TrustRadius Reviewer

Likelihood to Renew

nopCommerce

No score
No answers yet
No answers on this topic

TrueCommerce Nexternal

TrueCommerce Nexternal 8.5
Based on 3 answers
I'm so happy with Nexternal I don't see myself using any other platform. We currently only use Nexternal for our web store, but we are looking to expand into the tasting rooms and offer mobile points of sale.
Kielly Lewis | TrustRadius Reviewer

Usability

nopCommerce

No score
No answers yet
No answers on this topic

TrueCommerce Nexternal

TrueCommerce Nexternal 9.0
Based on 2 answers
Nexternal has been around for over a decade - they may have defined the ecommerce admin panel. That said, they could stand to update it a bit - adding more drag and drop functionality and integrating a more comprehensive CMS allowing your home page to be part of your ecommerce website.
Katie Partridge | TrustRadius Reviewer

Support Rating

nopCommerce

nopCommerce 10.0
Based on 1 answer
I have asked numerous questions and the team treats my random questions as if they are critical to the continued success of their product. They really take each users' questions to heart and strive to solve them. I cannot commend them enough on how fast they respond to questions as well as the follow-through given to things thay may or may not even be a part of their platform.
Brad Ranks | TrustRadius Reviewer

TrueCommerce Nexternal

TrueCommerce Nexternal 10.0
Based on 4 answers
Doreen and Lanette are my lovely ladies. They are always available and do whatever they can to make sure I am taken care of. They have always been there for me and I know they will always be there for me.
Kielly Lewis | TrustRadius Reviewer

Implementation Rating

nopCommerce

nopCommerce 8.0
Based on 1 answer
Go for a plugin based development if you would like to extend nopCommerce. This approach will make it easier for you to upgrade the software.
Anup Kumar | TrustRadius Reviewer

TrueCommerce Nexternal

TrueCommerce Nexternal 10.0
Based on 2 answers
I had help from start to finish. Doreen, my rep, was very patient, concise, clear, and she has always had the answers I need. Setting up your store is time consuming at first, but with the support system that Nexternal offers, it is painless.
Kielly Lewis | TrustRadius Reviewer

Alternatives Considered

nopCommerce

nopCommerce is more powerful than other products. It is also a stable and reliable solution, but performance can be an issue. This is a secure e-commerce platform, scalable and flexible and has a management module to manage the store, products, customers, orders, etc. Also, it is easy to extend functionalities through plugins or code customization.
Vinicius Lima | TrustRadius Reviewer

TrueCommerce Nexternal

Nexternal is a much more basic system in terms of an OMS system but it has much more limitations compared to Submerse. Submerse however is a newer products with a ton of glitches and terrible reporting methods. If Nexternal created a POS system and revamped their shipping capabilities, I would choose Nexternal.
Stephanie Barnett | TrustRadius Reviewer

Return on Investment

nopCommerce

  • It saved development cost and time for our development team who don't have eCommerce experience. It saved us six months worth of designing and implementing the eCommerce application. No need to mention that our management team and business users were so happy about it.
  • Because of well architectural design, it was so easy to maintain the whole application and include add-on new features from time to time. Making changes and deployment can be done just within a few hours was absolutely phenomenal. It was the trust that technical team gain from management team to make the whole business process running smooth and so every one can sleep sound at night.
  • As our online eCommerce site, http://www.luxegourmets.com has been running more than two years now using nopCommerce, business users are looking to expand and integrate with third party tools. Without further investing and looking for solutions, we have all the tools and add-on features are already provided by the framework.
Christopher Thant | TrustRadius Reviewer

TrueCommerce Nexternal

  • Because we are a development team who focuses on integrating Nexternal with our clients' sites, we can't speak to specific ROI or conversions, however, the length of time our clients stick with Nexternal says it all - in an industry where there are no shortage of choices in platforms, we have rarely ever moved a client from Nexternal to another platform. Instead, the vast majority of our clients who use Nexternal now either started off with the platform or moved to Nexternal from a less-than platform. We have clients who have been with Nexternal for over a decade, and that's really saying something.
  • In the 10+ years that we have worked with Nexternal we have developed a solid relationship that is built solely on trust. We don't get any commission for referring customers to their site, nor do they receive any commission for sending customers our way. We work together because we enjoy it and we know that the other is dependable and worthwhile.
Katie Partridge | TrustRadius Reviewer

Screenshots

nopCommerce

TrueCommerce Nexternal

Pricing Details

nopCommerce

General

Free Trial
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

TrueCommerce Nexternal

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

nopCommerce
9.5
TrueCommerce Nexternal
9.2

Likelihood to Renew

nopCommerce
TrueCommerce Nexternal
8.5

Usability

nopCommerce
TrueCommerce Nexternal
9.0

Support Rating

nopCommerce
10.0
TrueCommerce Nexternal
10.0

Implementation Rating

nopCommerce
8.0
TrueCommerce Nexternal
10.0

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