What users are saying about
14 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 9.9 out of 100
Based on 14 reviews and ratings
5 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 6 out of 100
Based on 5 reviews and ratings
Feature Set Ratings
Online Storefront
8.8
nopCommerce
88%
TrueCommerce Nexternal
Feature Set Not Supported
N/A
nopCommerce ranks higher in 9/9 features
nopCommerce ranks higher in 9/9 features
Product catalog & listings
9.2
92%
10 Ratings
N/A
0 Ratings
Product management
9.2
92%
10 Ratings
N/A
0 Ratings
Bulk product upload
8.0
80%
9 Ratings
N/A
0 Ratings
Branding
9.1
91%
10 Ratings
N/A
0 Ratings
Mobile storefront
9.2
92%
10 Ratings
N/A
0 Ratings
Product variations
9.2
92%
9 Ratings
N/A
0 Ratings
Website integration
9.2
92%
9 Ratings
N/A
0 Ratings
Visual customization
9.0
90%
9 Ratings
N/A
0 Ratings
CMS
7.1
71%
9 Ratings
N/A
0 Ratings
Online Shopping Cart
8.3
nopCommerce
83%
TrueCommerce Nexternal
Feature Set Not Supported
N/A
nopCommerce ranks higher in 2/2 features
nopCommerce ranks higher in 2/2 features
Abandoned cart recovery
8.3
83%
9 Ratings
N/A
0 Ratings
Checkout user experience
8.3
83%
10 Ratings
N/A
0 Ratings
Online Payment System
9.2
nopCommerce
92%
TrueCommerce Nexternal
Feature Set Not Supported
N/A
nopCommerce ranks higher in 1/1 features
nopCommerce ranks higher in 1/1 features
eCommerce security
9.2
92%
10 Ratings
N/A
0 Ratings
eCommerce Marketing
8.3
nopCommerce
83%
TrueCommerce Nexternal
Feature Set Not Supported
N/A
nopCommerce ranks higher in 3/3 features
nopCommerce ranks higher in 3/3 features
Promotions & discounts
9.0
90%
9 Ratings
N/A
0 Ratings
Personalized recommendations
7.0
70%
9 Ratings
N/A
0 Ratings
SEO
8.8
88%
10 Ratings
N/A
0 Ratings
eCommerce Business Management
8.9
nopCommerce
89%
TrueCommerce Nexternal
Feature Set Not Supported
N/A
nopCommerce ranks higher in 5/5 features
nopCommerce ranks higher in 5/5 features
Multi-site management
8.8
88%
8 Ratings
N/A
0 Ratings
Order processing
9.2
92%
10 Ratings
N/A
0 Ratings
Inventory management
8.4
84%
9 Ratings
N/A
0 Ratings
Shipping
9.2
92%
9 Ratings
N/A
0 Ratings
Custom functionality
9.1
91%
9 Ratings
N/A
0 Ratings
Attribute Ratings
- TrueCommerce Nexternal is rated higher in 1 area: Implementation Rating
- nopCommerce and TrueCommerce Nexternal are tied in 2 areas: Likelihood to Recommend, Support Rating
Likelihood to Recommend
9.2
nopCommerce
92%
10 Ratings
9.2
TrueCommerce Nexternal
92%
3 Ratings
Likelihood to Renew
nopCommerce
N/A
0 Ratings
8.5
TrueCommerce Nexternal
85%
3 Ratings
Usability
nopCommerce
N/A
0 Ratings
9.0
TrueCommerce Nexternal
90%
2 Ratings
Support Rating
10.0
nopCommerce
100%
2 Ratings
10.0
TrueCommerce Nexternal
100%
4 Ratings
Implementation Rating
8.0
nopCommerce
80%
2 Ratings
10.0
TrueCommerce Nexternal
100%
2 Ratings
Likelihood to Recommend
nopCommerce
nopCommerce is an ideal solution for businesses that want to tailor the customer journey for discovering and purchasing products. The nopCommerce solution is designed to adapt to you, not the other way around. The platform works best when you partner with a solution provider like ourselves. It also works well if you have a team of in-house .NET developers. A one-person shop will likely find less value in a platform like this if they're looking to spin up a small ecommerce site with just a few button clicks.
Director Of Platform Development
SpinutechInformation Technology & Services, 51-200 employees
TrueCommerce Nexternal
If you want to sell online and need a platform, you should select Nexternal. If it is within your budget and you want to have success, Nexternal is the way to go. Since switching to Nexternal from Kreck, our online sales have more than tripled!
Shipping & Social Media Administrator
Foxen Vineyard, Inc.Wine and Spirits, 11-50 employees
Pros
nopCommerce
- As I came from Microsoft .Net technical experience with more than 15 years in IT industry, the nopCommerce .Net based open sourced framework is the best eCommerce framework in terms of architectural perspective - such as incorporating with Entity Framework code first approach, Domain Driven Architecture, using ASP.Net MVC, Unit Testing, ...etc.
- When my client asked for an eCommerce portal, the whole team was struggling from designing a database to identifying the requirements. nopCommerce has everything we need. All the industrial standard eCommerce features are included. It saves hours of database design, application design and also the client's requirements are easily fit into nopCommerce's features.
- The cost of nopCommerce- the last time we paid was a $200 one time cost for using the production site. It was ridiculously cost effective. As it is opened source, the whole community is supporting and constantly making this framework better and better.
- I set up a web site within a week using nopCommerce to sell my own products online. It was so easy to use, deploy, and set up.
Technical Lead
Teromac Technologies IncFood Production, 10,001+ employees
TrueCommerce Nexternal
- Nexternal's customer service is the best in the business. Each account comes with a dedicated account rep who answers the phone when you call, and personally replies to your emails within a very reasonable time - sometimes within minutes!
- Nexternal is consistently improving their platform with added tools and 3rd party integrations for everything from social sharing and email campaign management to search optimization tools and automatic product feed integrations such as Amazon.
- Nexternal offers site security and PCI compliance out of the box. There is no need for an additional SSL, nor do you need to worry about the security of your clients' personal information.
- Nexternal is scalable and grows with your business. We have more than a handful of clients who have been with Nexternal for more than 10 years. In web-speak, that's like 50 years!
- The Nexternal shopping cart template can be customized to create a consistently branded experience from your home page throughout the entire shopping process.
- Nexternal offers a host of API and XML toolsets that allow clients to sync data between their ecommerce platform and most any other third party platform, thereby coordinating the operations of your business and cutting down on management time.
Principal/Project Director
NinthVector, LLCInternet, 1-10 employees
Cons
nopCommerce
- More community templates would be great.
- Some of the pricing can be a bit tricky, especially configured items... there is a likelihood of mispriced items with the current structure
Director of Technology
MeMD, IncHospital & Health Care, 51-200 employees
TrueCommerce Nexternal
- Nexternal needs a POS system that enables you to swipe credit cards. We switched to a different system because this was a limitation of Nexternal. At the point of purchase we used to have to write everything down and enter in later.
- The shipping functionality is extremely basic. The shipping address check for each state never worked properly. Also, with our new system, the woman who does the compliance can pull all reports per state out of it. Nexternal does not have that capability.
Retail Sales Associate
CBS InteractiveRetail, 1-10 employees
Pricing Details
nopCommerce
General
Free Trial
—Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No
Starting Price
—TrueCommerce Nexternal
General
Free Trial
Yes
Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
—Likelihood to Renew
nopCommerce
No score
No answers yet
No answers on this topic
TrueCommerce Nexternal
TrueCommerce Nexternal 8.5
Based on 3 answers
I'm so happy with Nexternal I don't see myself using any other platform. We currently only use Nexternal for our web store, but we are looking to expand into the tasting rooms and offer mobile points of sale.
Shipping & Social Media Administrator
Foxen Vineyard, Inc.Wine and Spirits, 11-50 employees
Usability
nopCommerce
No score
No answers yet
No answers on this topic
TrueCommerce Nexternal
TrueCommerce Nexternal 9.0
Based on 2 answers
Nexternal has been around for over a decade - they may have defined the ecommerce admin panel. That said, they could stand to update it a bit - adding more drag and drop functionality and integrating a more comprehensive CMS allowing your home page to be part of your ecommerce website.
Principal/Project Director
NinthVector, LLCInternet, 1-10 employees
Support Rating
nopCommerce
nopCommerce 10.0
Based on 2 answers
I have asked numerous questions and the team treats my random questions as if they are critical to the continued success of their product. They really take each users' questions to heart and strive to solve them. I cannot commend them enough on how fast they respond to questions as well as the follow-through given to things thay may or may not even be a part of their platform.
Director of Technology
MeMD, IncHospital & Health Care, 51-200 employees
TrueCommerce Nexternal
TrueCommerce Nexternal 10.0
Based on 4 answers
Doreen and Lanette are my lovely ladies. They are always available and do whatever they can to make sure I am taken care of. They have always been there for me and I know they will always be there for me.
Shipping & Social Media Administrator
Foxen Vineyard, Inc.Wine and Spirits, 11-50 employees
Implementation Rating
nopCommerce
nopCommerce 8.0
Based on 2 answers
Go for a plugin based development if you would like to extend nopCommerce. This approach will make it easier for you to upgrade the software.
Director - Customer Experience & Results, Co Founder
Leverage Consulting Pvt. Ltd.Retail, 11-50 employees
TrueCommerce Nexternal
TrueCommerce Nexternal 10.0
Based on 2 answers
I had help from start to finish. Doreen, my rep, was very patient, concise, clear, and she has always had the answers I need. Setting up your store is time consuming at first, but with the support system that Nexternal offers, it is painless.
Shipping & Social Media Administrator
Foxen Vineyard, Inc.Wine and Spirits, 11-50 employees
Alternatives Considered
nopCommerce
NopCommerce offers you more flexibility where it comes to customization and scaling your application. The customization and extension is easy as well as the theme and plugin structure adds a large value to the overall system.The API's introduced by nopCommerce makes it more efficient when it comes to integrations and developing a mobile application on top of your eCommerce platform.The customer owns 100% of the source code without any extra fee.
Chief Executive Officer
NopAdvance LLPInformation Technology & Services, 11-50 employees
TrueCommerce Nexternal
Nexternal is a much more basic system in terms of an OMS system but it has much more limitations compared to Submerse. Submerse however is a newer products with a ton of glitches and terrible reporting methods. If Nexternal created a POS system and revamped their shipping capabilities, I would choose Nexternal.
Retail Sales Associate
CBS InteractiveRetail, 1-10 employees
Return on Investment
nopCommerce
- It has been our sole platform for developing online stores for the last 9 years and our business have been growing year to year.
- The disadvantage of nopCommerce is that it is not as well known as other competitors, which makes it more difficult to sell.
CEO
TecnofinComputer Software, 11-50 employees
TrueCommerce Nexternal
- Because we are a development team who focuses on integrating Nexternal with our clients' sites, we can't speak to specific ROI or conversions, however, the length of time our clients stick with Nexternal says it all - in an industry where there are no shortage of choices in platforms, we have rarely ever moved a client from Nexternal to another platform. Instead, the vast majority of our clients who use Nexternal now either started off with the platform or moved to Nexternal from a less-than platform. We have clients who have been with Nexternal for over a decade, and that's really saying something.
- In the 10+ years that we have worked with Nexternal we have developed a solid relationship that is built solely on trust. We don't get any commission for referring customers to their site, nor do they receive any commission for sending customers our way. We work together because we enjoy it and we know that the other is dependable and worthwhile.
Principal/Project Director
NinthVector, LLCInternet, 1-10 employees