What users are saying about
14 Ratings
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Score 9.9 out of 100
5 Ratings
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Score 6 out of 100

Feature Set Ratings

    Online Storefront

    8.8

    nopCommerce

    88%

    TrueCommerce Nexternal

    Feature Set Not Supported
    N/A
    nopCommerce ranks higher in 9/9 features

    Product catalog & listings

    9.2
    92%
    10 Ratings
    N/A
    0 Ratings

    Product management

    9.2
    92%
    10 Ratings
    N/A
    0 Ratings

    Bulk product upload

    8.0
    80%
    9 Ratings
    N/A
    0 Ratings

    Branding

    9.1
    91%
    10 Ratings
    N/A
    0 Ratings

    Mobile storefront

    9.2
    92%
    10 Ratings
    N/A
    0 Ratings

    Product variations

    9.2
    92%
    9 Ratings
    N/A
    0 Ratings

    Website integration

    9.2
    92%
    9 Ratings
    N/A
    0 Ratings

    Visual customization

    9.0
    90%
    9 Ratings
    N/A
    0 Ratings

    CMS

    7.1
    71%
    9 Ratings
    N/A
    0 Ratings

    Online Shopping Cart

    8.3

    nopCommerce

    83%

    TrueCommerce Nexternal

    Feature Set Not Supported
    N/A
    nopCommerce ranks higher in 2/2 features

    Abandoned cart recovery

    8.3
    83%
    9 Ratings
    N/A
    0 Ratings

    Checkout user experience

    8.3
    83%
    10 Ratings
    N/A
    0 Ratings

    Online Payment System

    9.2

    nopCommerce

    92%

    TrueCommerce Nexternal

    Feature Set Not Supported
    N/A
    nopCommerce ranks higher in 1/1 features

    eCommerce security

    9.2
    92%
    10 Ratings
    N/A
    0 Ratings

    eCommerce Marketing

    8.3

    nopCommerce

    83%

    TrueCommerce Nexternal

    Feature Set Not Supported
    N/A
    nopCommerce ranks higher in 3/3 features

    Promotions & discounts

    9.0
    90%
    9 Ratings
    N/A
    0 Ratings

    Personalized recommendations

    7.0
    70%
    9 Ratings
    N/A
    0 Ratings

    SEO

    8.8
    88%
    10 Ratings
    N/A
    0 Ratings

    eCommerce Business Management

    8.9

    nopCommerce

    89%

    TrueCommerce Nexternal

    Feature Set Not Supported
    N/A
    nopCommerce ranks higher in 5/5 features

    Multi-site management

    8.8
    88%
    8 Ratings
    N/A
    0 Ratings

    Order processing

    9.2
    92%
    10 Ratings
    N/A
    0 Ratings

    Inventory management

    8.4
    84%
    9 Ratings
    N/A
    0 Ratings

    Shipping

    9.2
    92%
    9 Ratings
    N/A
    0 Ratings

    Custom functionality

    9.1
    91%
    9 Ratings
    N/A
    0 Ratings

    Attribute Ratings

    • TrueCommerce Nexternal is rated higher in 1 area: Implementation Rating
    • nopCommerce and TrueCommerce Nexternal are tied in 2 areas: Likelihood to Recommend, Support Rating

    Likelihood to Recommend

    9.2

    nopCommerce

    92%
    10 Ratings
    9.2

    TrueCommerce Nexternal

    92%
    3 Ratings

    Likelihood to Renew

    nopCommerce

    N/A
    0 Ratings
    8.5

    TrueCommerce Nexternal

    85%
    3 Ratings

    Usability

    nopCommerce

    N/A
    0 Ratings
    9.0

    TrueCommerce Nexternal

    90%
    2 Ratings

    Support Rating

    10.0

    nopCommerce

    100%
    2 Ratings
    10.0

    TrueCommerce Nexternal

    100%
    4 Ratings

    Implementation Rating

    8.0

    nopCommerce

    80%
    2 Ratings
    10.0

    TrueCommerce Nexternal

    100%
    2 Ratings

    Likelihood to Recommend

    nopCommerce

    nopCommerce is an ideal solution for businesses that want to tailor the customer journey for discovering and purchasing products. The nopCommerce solution is designed to adapt to you, not the other way around. The platform works best when you partner with a solution provider like ourselves. It also works well if you have a team of in-house .NET developers. A one-person shop will likely find less value in a platform like this if they're looking to spin up a small ecommerce site with just a few button clicks.
    Rich Read | TrustRadius Reviewer

    TrueCommerce Nexternal

    If you want to sell online and need a platform, you should select Nexternal. If it is within your budget and you want to have success, Nexternal is the way to go. Since switching to Nexternal from Kreck, our online sales have more than tripled!
    Kielly Lewis | TrustRadius Reviewer

    Pros

    nopCommerce

    • As I came from Microsoft .Net technical experience with more than 15 years in IT industry, the nopCommerce .Net based open sourced framework is the best eCommerce framework in terms of architectural perspective - such as incorporating with Entity Framework code first approach, Domain Driven Architecture, using ASP.Net MVC, Unit Testing, ...etc.
    • When my client asked for an eCommerce portal, the whole team was struggling from designing a database to identifying the requirements. nopCommerce has everything we need. All the industrial standard eCommerce features are included. It saves hours of database design, application design and also the client's requirements are easily fit into nopCommerce's features.
    • The cost of nopCommerce- the last time we paid was a $200 one time cost for using the production site. It was ridiculously cost effective. As it is opened source, the whole community is supporting and constantly making this framework better and better.
    • I set up a web site within a week using nopCommerce to sell my own products online. It was so easy to use, deploy, and set up.
    Christopher Thant | TrustRadius Reviewer

    TrueCommerce Nexternal

    • Nexternal's customer service is the best in the business. Each account comes with a dedicated account rep who answers the phone when you call, and personally replies to your emails within a very reasonable time - sometimes within minutes!
    • Nexternal is consistently improving their platform with added tools and 3rd party integrations for everything from social sharing and email campaign management to search optimization tools and automatic product feed integrations such as Amazon.
    • Nexternal offers site security and PCI compliance out of the box. There is no need for an additional SSL, nor do you need to worry about the security of your clients' personal information.
    • Nexternal is scalable and grows with your business. We have more than a handful of clients who have been with Nexternal for more than 10 years. In web-speak, that's like 50 years!
    • The Nexternal shopping cart template can be customized to create a consistently branded experience from your home page throughout the entire shopping process.
    • Nexternal offers a host of API and XML toolsets that allow clients to sync data between their ecommerce platform and most any other third party platform, thereby coordinating the operations of your business and cutting down on management time.
    Katie Partridge | TrustRadius Reviewer

    Cons

    nopCommerce

    • More community templates would be great.
    • Some of the pricing can be a bit tricky, especially configured items... there is a likelihood of mispriced items with the current structure
    Brad Ranks | TrustRadius Reviewer

    TrueCommerce Nexternal

    • Nexternal needs a POS system that enables you to swipe credit cards. We switched to a different system because this was a limitation of Nexternal. At the point of purchase we used to have to write everything down and enter in later.
    • The shipping functionality is extremely basic. The shipping address check for each state never worked properly. Also, with our new system, the woman who does the compliance can pull all reports per state out of it. Nexternal does not have that capability.
    Stephanie Barnett | TrustRadius Reviewer

    Pricing Details

    nopCommerce

    General

    Free Trial
    Free/Freemium Version
    Yes
    Premium Consulting/Integration Services
    Yes
    Entry-level set up fee?
    No

    Starting Price

    TrueCommerce Nexternal

    General

    Free Trial
    Yes
    Free/Freemium Version
    Premium Consulting/Integration Services
    Entry-level set up fee?
    No

    Starting Price

    Likelihood to Renew

    nopCommerce

    No score
    No answers yet
    No answers on this topic

    TrueCommerce Nexternal

    TrueCommerce Nexternal 8.5
    Based on 3 answers
    I'm so happy with Nexternal I don't see myself using any other platform. We currently only use Nexternal for our web store, but we are looking to expand into the tasting rooms and offer mobile points of sale.
    Kielly Lewis | TrustRadius Reviewer

    Usability

    nopCommerce

    No score
    No answers yet
    No answers on this topic

    TrueCommerce Nexternal

    TrueCommerce Nexternal 9.0
    Based on 2 answers
    Nexternal has been around for over a decade - they may have defined the ecommerce admin panel. That said, they could stand to update it a bit - adding more drag and drop functionality and integrating a more comprehensive CMS allowing your home page to be part of your ecommerce website.
    Katie Partridge | TrustRadius Reviewer

    Support Rating

    nopCommerce

    nopCommerce 10.0
    Based on 2 answers
    I have asked numerous questions and the team treats my random questions as if they are critical to the continued success of their product. They really take each users' questions to heart and strive to solve them. I cannot commend them enough on how fast they respond to questions as well as the follow-through given to things thay may or may not even be a part of their platform.
    Brad Ranks | TrustRadius Reviewer

    TrueCommerce Nexternal

    TrueCommerce Nexternal 10.0
    Based on 4 answers
    Doreen and Lanette are my lovely ladies. They are always available and do whatever they can to make sure I am taken care of. They have always been there for me and I know they will always be there for me.
    Kielly Lewis | TrustRadius Reviewer

    Implementation Rating

    nopCommerce

    nopCommerce 8.0
    Based on 2 answers
    Go for a plugin based development if you would like to extend nopCommerce. This approach will make it easier for you to upgrade the software.
    Anup Kumar | TrustRadius Reviewer

    TrueCommerce Nexternal

    TrueCommerce Nexternal 10.0
    Based on 2 answers
    I had help from start to finish. Doreen, my rep, was very patient, concise, clear, and she has always had the answers I need. Setting up your store is time consuming at first, but with the support system that Nexternal offers, it is painless.
    Kielly Lewis | TrustRadius Reviewer

    Alternatives Considered

    nopCommerce

    NopCommerce offers you more flexibility where it comes to customization and scaling your application. The customization and extension is easy as well as the theme and plugin structure adds a large value to the overall system.The API's introduced by nopCommerce makes it more efficient when it comes to integrations and developing a mobile application on top of your eCommerce platform.The customer owns 100% of the source code without any extra fee.
    Atul Rungta | TrustRadius Reviewer

    TrueCommerce Nexternal

    Nexternal is a much more basic system in terms of an OMS system but it has much more limitations compared to Submerse. Submerse however is a newer products with a ton of glitches and terrible reporting methods. If Nexternal created a POS system and revamped their shipping capabilities, I would choose Nexternal.
    Stephanie Barnett | TrustRadius Reviewer

    Return on Investment

    nopCommerce

    • It has been our sole platform for developing online stores for the last 9 years and our business have been growing year to year.
    • The disadvantage of nopCommerce is that it is not as well known as other competitors, which makes it more difficult to sell.
    Eduardo Adame | TrustRadius Reviewer

    TrueCommerce Nexternal

    • Because we are a development team who focuses on integrating Nexternal with our clients' sites, we can't speak to specific ROI or conversions, however, the length of time our clients stick with Nexternal says it all - in an industry where there are no shortage of choices in platforms, we have rarely ever moved a client from Nexternal to another platform. Instead, the vast majority of our clients who use Nexternal now either started off with the platform or moved to Nexternal from a less-than platform. We have clients who have been with Nexternal for over a decade, and that's really saying something.
    • In the 10+ years that we have worked with Nexternal we have developed a solid relationship that is built solely on trust. We don't get any commission for referring customers to their site, nor do they receive any commission for sending customers our way. We work together because we enjoy it and we know that the other is dependable and worthwhile.
    Katie Partridge | TrustRadius Reviewer

    Screenshots

    nopCommerce

    TrueCommerce Nexternal

    Add comparison