Likelihood to Recommend NortonLifeLock (formerly Symantec)
For a stand-alone business this should do the trick, but if using across multiple clients (multi-tenancy not an option). Default settings within the program will cause performance issues if not tweaked, meaning someone with networking experience may be necessary. Not ideal for MSP's unless they only have a few clients, as the manageability must be done within "the walls" of each company.
Read full review Symantec Endpoint Security is a well-rounded product that provides a significant amount of functionality and covers many of our endpoint needs without needing to resort to multiple vendors that might clash in unpredictable ways when ultimately deployed to the endpoints in our estate. The default policies are adequate and tuning these requires some time as with all similar EDR products but the product is flexible enough to allow very granular whitelisting/blacklisting which is great. Low resource requirements are also fantastic and we've not had many complaints from developers who were getting slowed down when compiling complex code with other previous solutions.
Read full review Pros NortonLifeLock (formerly Symantec)
Norton works quite quickly and is efficient enough to detect threats It is very easy and simple to install and is without any complications and irrelevant inquiries. Norton is available at a very reasonable price in the market and is not heavy on pocket. Read full review The virus and spyware protection has worked well for us, catching several things and quarantining the items or cleaning them. The virus definitions very rarely fail to update for the users, so I feel confident that my client machines are kept up to date. I like the report I get daily telling me about threats found and action taken without having to login to the console to look it up myself. Read full review Cons NortonLifeLock (formerly Symantec)
Cost could be an issue. They could perform a free trial at the beginning for people to check. It would be good if you can do an online free check of your computer. While the updates are good sometimes your computer is attacked by a virus they did not expect. Read full review The system should have a better ability to auto repair, if an item is malfunctioning it should auto reinstall. The cloud platform and the server do not talk well to each other and it would be great to get the same data on both platforms, this may be due to version though. It seems the whitelisting on the cloud platform could use some work. Read full review Likelihood to Renew NortonLifeLock (formerly Symantec)
I did renew it before because support is great and cost is great. I believe that Norton has a very long experience in what they do and they are doing a great job with all the updates they provide and the work they are doing. Moreover Norton is going in the right direction for sure.
Read full review Best of Breed. Symantec Endpoint Protection beats all other end point products I have used, tested and seen in presentation at this point in time.
Read full review Usability NortonLifeLock (formerly Symantec)
Well organised interface.
Read full review I think it works great. It's easy to administer. It's easy to see if it's working and how well. There's no real user interaction necessary.
Read full review Reliability and Availability NortonLifeLock (formerly Symantec)
We've used it for years and the software is easy to use. The dashboard is easy to read, and you can easily figure out where to go to troubleshoot or deploy software. Symantec is there for emergencies like backup restoration or file retrieval. It's pretty low maintenance. Symantec is there when your IT infrastructure needs it
Read full review Support Rating NortonLifeLock (formerly Symantec)
Security software with very good features that works in the background.
Price suitable for companies of any size and easy to install and use.
Read full review Support is completely awful! You can never get anyone to help if you can even find a number to call. The support web portal is a joke and their response time if you're even able to submit a ticket is ridiculously slow.
Read full review Implementation Rating NortonLifeLock (formerly Symantec)
Would like a manual or online version that is simple to understand and explains in detail what choices we have and why to make these choices.
Read full review Use a third party deployment tool and not the deployment option within the SEP Manager itself.
Read full review Alternatives Considered NortonLifeLock (formerly Symantec)
User-friendly interface (it's not just AV and users who were interacting with the product), performance, resource usage (most of the computers were not very fresh and that factor was very critical), efficiency, it shouldn't be just sitting on a PC - it should protect it, what was perfectly done with that product.
Read full review Symantec Endpoint Security offers very similar features to the above products, they all do the same thing in terms of protecting your endpoints against cybersecurity threats. Installation wise the products all install from a central management system and report back to this for central reporting. Ultimately we choose Symantec as the reseller was able to offer additional incentives which made their pricing very competitive.
Read full review Return on Investment NortonLifeLock (formerly Symantec)
Poor performance against Spyware and other threats despite claiming to act against them (recognizes very few and eliminates less) It is limited to viruses. Regular blocking of incoming scripts (in front of other antivirus) Little or almost no compatibility with the Windows XP Firewall, but they are involved. Read full review The ROI from deploying this has led to fewer security issues which reduces costs. Keeping track of security issues and how the were remedied is easier. Deskside support can work with end users easily if something is triggered and this allows us to not have to overstaff. Read full review ScreenShots