Likelihood to Recommend NortonLifeLock (formerly Symantec)
For a stand-alone business this should do the trick, but if using across multiple clients (multi-tenancy not an option). Default settings within the program will cause performance issues if not tweaked, meaning someone with networking experience may be necessary. Not ideal for MSP's unless they only have a few clients, as the manageability must be done within "the walls" of each company.
Read full review Before Trend Micro OfficeScan we used Symantec Endpoint Protection and although it was very easy to deploy and to update agents it couldn't find a virus if you pointed it out with a neon sign. We were always getting hit with different viruses but since we migrated to Trend we no longer have that problem. Trend has definitely been preventing those kind of outbreaks successfully.
Read full review Pros NortonLifeLock (formerly Symantec)
Norton works quite quickly and is efficient enough to detect threats It is very easy and simple to install and is without any complications and irrelevant inquiries. Norton is available at a very reasonable price in the market and is not heavy on pocket. Read full review The product has two important aspects, centralized console and an agent which is typically installed on every machine. When the product is installed on a dedicated server then all computers can readily get updated while in the same network (provided the agent is installed on every machine). This helps the machine to avoid any kind of virus attacks. Even if the machines are not in the same network where the console is being run it can directly get all updates from the Trend Micro server directly and the machine is still protected. Hence, it is not necessary that users have to visit the office or internal network to get the update, once the agent is installed on the machine then they can get the update from anywhere as long as the machine has access to the Internet. Once the agent is installed on the machine the users can themselves do a full scan and even check the logs themselves. Read full review Cons NortonLifeLock (formerly Symantec)
Cost could be an issue. They could perform a free trial at the beginning for people to check. It would be good if you can do an online free check of your computer. While the updates are good sometimes your computer is attacked by a virus they did not expect. Read full review Only thing I would have to say that's negative is the reporting aspect. Basic reporting is good but still lacks some details. This is a problem with many of the software vendors I have encountered in the past as well. Reporting is still much better than most. Read full review Likelihood to Renew NortonLifeLock (formerly Symantec)
I did renew it before because support is great and cost is great. I believe that Norton has a very long experience in what they do and they are doing a great job with all the updates they provide and the work they are doing. Moreover Norton is going in the right direction for sure.
Read full review It is very easy to stick with a vendor year after year, and it is also easy to see the faults in a product and want to change. This is the first time I have renewed with an antiviurs provider as others have been less than ideal and caused issues where there were none before, so while it isn't perfect, it is the best of the bunch currently and I am hopeful that it will continue to improve in future versions.
Read full review Usability NortonLifeLock (formerly Symantec)
Well organised interface.
Read full review Support Rating NortonLifeLock (formerly Symantec)
Security software with very good features that works in the background.
Price suitable for companies of any size and easy to install and use.
Read full review It has been difficult at sometimes, the support people at one point told me that they couldn't tell me information about OfficeScan because it was knowledge that was passed down from engineer to engineer. The issue was that if you used the msi for the install any further installs would require the msi to have the same exact name or else the install fails and corrupts the install. This information is not listed anywhere on trends website. Support kept trying to get me to use the exe for installs instead, but we use
SCCM and msi's work better. We had to write a script to come up with a solution so that we could uninstall the software and install the new software. Trend did provide the technical expertise to help with the script and had us work with one of the developers in order to resolve that issue. So they did fix their screw up but it took a while and several complaints.
Read full review Implementation Rating NortonLifeLock (formerly Symantec)
Would like a manual or online version that is simple to understand and explains in detail what choices we have and why to make these choices.
Read full review Alternatives Considered NortonLifeLock (formerly Symantec)
User-friendly interface (it's not just AV and users who were interacting with the product), performance, resource usage (most of the computers were not very fresh and that factor was very critical), efficiency, it shouldn't be just sitting on a PC - it should protect it, what was perfectly done with that product.
Read full review For me, Trend Micro Apex One with its low performance is the best option at the time to buy a solution like this, with its flexibility through on-premises or saas deployment options you can choose the option that best fix to you, has an advanced automated threat detection and response against an ever-growing variety of threats.
Read full review Return on Investment NortonLifeLock (formerly Symantec)
Poor performance against Spyware and other threats despite claiming to act against them (recognizes very few and eliminates less) It is limited to viruses. Regular blocking of incoming scripts (in front of other antivirus) Little or almost no compatibility with the Windows XP Firewall, but they are involved. Read full review Since the product is a full suite of protection rolled into a single product, we've seen ROI through cost reduction and simplified management. And while we haven't measured performance, one would logically assume that systems will perform better with a single product installed vs several. While we haven't measured performance, one would logically assume that systems will perform better with a single product installed vs several. Read full review ScreenShots