127 Ratings
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Score 8.9 out of 100
3 Ratings
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Score 10 out of 100

Likelihood to Recommend

Norton Small Business

For a small or mid-sized firm with distributed computing requirements like ours, Symantec Norton is well suited. It is an ideal solution as it is easy-to-use and the pricing is the right fit on account of geographical customisation. Small businesses, especially, realise the value of endpoint protection only when they encounter serious issues, therefore their product becomes well suited for those who may dither because of the lack of clarity and poor pricing structure of other options. However, the most important feature still remains its effectiveness, which makes it the most optimal option at the right price
Prasar Sharma | TrustRadius Reviewer

VMware Carbon Black App Control (formerly Cb Protection)

Cb Protect is best suited somewhere where you want to maximize the lockdown of workstations. So moving past no local admin rights to blocking specific applications and peripherals. The idea would be to have a list of applications you want to run, and then anything else is not able to be used. As stated prior, if you have a very fluid environment where you are having all sorts of new applications installed frequently (I feel for you!!) this is still do-able, but it misses the general idea. I think especially in environments that are more sensitive to new applications, like banks, healthcare systems etc, this is a good fit. The ability to look at application levels, drift, unapproved software etc is very useful.
David Myers | TrustRadius Reviewer

Pros

Norton Small Business

  • Effective Outcomes
  • Transparent & Customised Pricing
  • Ease of Use
Prasar Sharma | TrustRadius Reviewer

VMware Carbon Black App Control (formerly Cb Protection)

  • Device Control - you can view and allow/disallow the ability for certain devices to be used in your environment. Specifically we used this with USB drives. If you have one you want to use - whitelist the serial number. The rest can't be used. Simple and easy.
  • Software blocking. If you have an extremely dynamic software base (I doubt this is likely) this could get a bit annoying, but for most organizations like ours where we have specific applications that are required, and then the rest are a bit of an afterthought, it's easy to whitelist the correct applications that you want to be able to run in your environment. The rest can't run (in high enforcement). Users are able to easily request new applications, and you can set certain groups to be able to approve it on their own.
  • Solid platform - with few exceptions setting up new software was very easy (Dragon Medical was a bit tricky, but worked through it with support). Once you have your rules set up and the initial setup done, you tend not to have to do much of anything except to update on occasion and deal with a few requests for applications to be unblocked, or publishes approved.
David Myers | TrustRadius Reviewer

Cons

Norton Small Business

  • Confusing Workflow at Renewal
  • Fixed Bundle Sizes may be an issue for Smaller Businesses with in-the-middle requirements
  • Easier Installation
Prasar Sharma | TrustRadius Reviewer

VMware Carbon Black App Control (formerly Cb Protection)

  • Cost - Cb Protect is part of now a 3 fold protection offering by Carbon Black. The other parts give you visibility and a more traditional antivirus (Conifer I believe). Once you price all three together, things get expensive. You get what you pay for I guess, as alternatives cost less, but you do lose out on features.
  • On-Prem - I don't believe this has changed, but when we first set up the only option was on-prem. This has a LOT of benefits, but with more mobile users, it can become a bit of a hassle for management and updating policies. A cloud option, or cloud connector would be nice.
  • Application whitelisting outperforms traditional AV/Malware protection but also takes a bit more babysitting. You end up spending a lot of time looking at new programs etc coming down the pipe. A great example is products that self update. These can become a pain as the product updates typically don't show up as signed, or not signed the way Protect looks for, so you end up whitelisting them as they come up, and depending on how often and how many you have in the environment it can be annoying.
  • Protect is nice, but you really need to also have Response to see a holistic view. Else you're going endpoint to endpoint if you are breached/infected, and that gets tedious quickly. However this also adds to the cost.
David Myers | TrustRadius Reviewer

Alternatives Considered

Norton Small Business

We did not actively consider any other software. Overall we did do a basic understanding of a pricing & features and found that the offerings from Symantec were better than others even prima facie. At the current time for an organisation such as ours we do not believe that there is any other option worth active consideration
Prasar Sharma | TrustRadius Reviewer

VMware Carbon Black App Control (formerly Cb Protection)

The big difference between Protect and Barkly/AMP is how exactly it goes about what it's doing. Protect is application whitelisting and program reputation. So the way it's protecting you is using a proprietary reputation service, and hash values to identify applications, and then hitting a list of whitelisted programs to decide if you are able to run that or not, based on the policy you are in. There is a LOT of value in that.We actually are working on transitioning to Cisco Advanced Malware Protection (AMP). The main reason is cost (about the same cost as Cb Protect, but with (most of) the featureset of all 3 Carbon Black products for less than 1/3 of the total spend. AMP works differently, looking at a reputation service powered by Cisco's Talos cloud. You don't really have application whitelisting, but that also reduces how many "requests" you get for applications. So I'll have to find a different way to do whitelisting and USB blocking and the like, but I'm getting more visibility across my network and also built in antivirus (TETRA engine - ClamAV with some work).Barkly is an add that we are looking to put in as it looks at behavior of programs. So specifically it watches for privilege elevation and the like. Thus far all the big name problem children (WannaCry, other ransomware problems) have been caught natively in Barkly day 0.
David Myers | TrustRadius Reviewer

Return on Investment

Norton Small Business

  • Data Protection is ensured which ensures positive focus from all team members on their work which certain results in improved productivity at the individual level of 2-4% that consequently improves organisational productivity.
  • Our cost of external inputs for data security issues is NIL therefore obviously reducing the bottomline by 1-2% which would be the average cost incurred by organisations of our size in general. Of course an event maybe costlier, but I am sticking to averages since we have had no events.
  • Overall, we feel that the cost of security software is also lower on account of optimised pricing by Symantec. While the expense in this segment is a fraction of total IT costs, and therefore tangible savings are also fractional. However, So, since the value of outcomes (lack of security related negative events) is much higher, intangible benefits are even higher.
Prasar Sharma | TrustRadius Reviewer

VMware Carbon Black App Control (formerly Cb Protection)

  • Protect took care of our objective, which was to protect the endpoints against rogue software and to help with preventing users from installing software that wasn't necessary/desired.
David Myers | TrustRadius Reviewer

Pricing Details

Norton Small Business

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

VMware Carbon Black App Control (formerly Cb Protection)

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

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