What users are saying about
60 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 7.6 out of 100
Based on 60 reviews and ratings
136 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 8.2 out of 100
Based on 136 reviews and ratings
Attribute Ratings
- Norton and Norton Small Business are tied in 1 area: Likelihood to Recommend
Likelihood to Recommend

9.0
Norton
90%
14 Ratings

9.0
Norton Small Business
90%
1 Rating
Likelihood to Renew

9.0
Norton
90%
3 Ratings

Norton Small Business
N/A
0 Ratings
Usability

9.0
Norton
90%
1 Rating

Norton Small Business
N/A
0 Ratings
Support Rating

9.0
Norton
90%
3 Ratings

Norton Small Business
N/A
0 Ratings
Implementation Rating

8.5
Norton
85%
4 Ratings

Norton Small Business
N/A
0 Ratings
Likelihood to Recommend
Norton
For a stand-alone business this should do the trick, but if using across multiple clients (multi-tenancy not an option). Default settings within the program will cause performance issues if not tweaked, meaning someone with networking experience may be necessary. Not ideal for MSP's unless they only have a few clients, as the manageability must be done within "the walls" of each company.

Verified User
Director in Information Technology
Legal Services Company, 11-50 employeesNorton Small Business
For a small or mid-sized firm with distributed computing requirements like ours, Symantec Norton is well suited. It is an ideal solution as it is easy-to-use and the pricing is the right fit on account of geographical customisation. Small businesses, especially, realise the value of endpoint protection only when they encounter serious issues, therefore their product becomes well suited for those who may dither because of the lack of clarity and poor pricing structure of other options. However, the most important feature still remains its effectiveness, which makes it the most optimal option at the right price
Principal Consultant
Evolution PartnersManagement Consulting, 51-200 employees
Pros
Norton
- Norton works quite quickly and is efficient enough to detect threats
- It is very easy and simple to install and is without any complications and irrelevant inquiries.
- Norton is available at a very reasonable price in the market and is not heavy on pocket.
Coding Traineeship
IT Career SwitchInformation Technology & Services, 11-50 employees
Norton Small Business
- Effective Outcomes
- Transparent & Customised Pricing
- Ease of Use
Principal Consultant
Evolution PartnersManagement Consulting, 51-200 employees
Cons
Norton
- Poor performance against Spyware and other threats despite claiming to act against them (recognizes very few and eliminates less) It is limited to viruses.
- Regular blocking of incoming scripts (in front of other antivirus)
- Little or almost no compatibility with the Windows XP Firewall, but they are involved.
Commercial & Marketing Manager
CESA - COMPAÑIA ESPAÑOLA DE SISTEMAS AERONÁUTICOS, S.A.Airlines/Aviation, 201-500 employees
Norton Small Business
- Confusing Workflow at Renewal
- Fixed Bundle Sizes may be an issue for Smaller Businesses with in-the-middle requirements
- Easier Installation
Principal Consultant
Evolution PartnersManagement Consulting, 51-200 employees
Pricing Details
Norton
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
—Norton Editions & Modules
—
Additional Pricing Details
—Norton Small Business
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
$99.99 per year
Norton Small Business Editions & Modules
Edition
5 Devices | $99.991 |
---|---|
10 Devices | $149.991 |
20 Devices | $249.991 |
- per year
Additional Pricing Details
—Likelihood to Renew
Norton
Norton 9.0
Based on 3 answers
Depends on pricing and company size. In case of growing will probably switch to Symantec Endpoint Protection Cloud or Symantec Endpoint Protection.

Verified User
Engineer in Information Technology
Financial Services Company, 501-1000 employeesNorton Small Business
No score
No answers yet
No answers on this topic
Usability
Norton
Norton 9.0
Based on 1 answer
Well organised interface.
Sales Executive
Darts IT Networks Pvt. Ltd.Computer Networking, 51-200 employees
Norton Small Business
No score
No answers yet
No answers on this topic
Support Rating
Norton
Norton 9.0
Based on 3 answers
Security software with very good features that works in the background.
Price suitable for companies of any size and easy to install and use.
Project Manager
Procter & GambleConsumer Goods, 10,001+ employees
Norton Small Business
No score
No answers yet
No answers on this topic
Implementation Rating
Norton
Norton 8.5
Based on 4 answers
Would like a manual or online version that is simple to understand and explains in detail what choices we have and why to make these choices.
CEO
Neilson Bookkeeping & Tax Services Inc.Accounting, 1-10 employees
Norton Small Business
No score
No answers yet
No answers on this topic
Alternatives Considered
Norton
Using a hosted model, we know we are always getting the best core cybersecurity, but for the endpoints, we don't need something as complex as FireEye, and we wanted more than Lookout was able to provide. Lookout was terrific, and it came already installed with many of our phones. But we chose to proactively seek out a cyber solution that mapped to our policies.
NEJM Insights Council
NEJM GroupHospital & Health Care, 11-50 employees
Norton Small Business
We did not actively consider any other software. Overall we did do a basic understanding of a pricing & features and found that the offerings from Symantec were better than others even prima facie. At the current time for an organisation such as ours we do not believe that there is any other option worth active consideration
Principal Consultant
Evolution PartnersManagement Consulting, 51-200 employees
Return on Investment
Norton
- It allows our tech staff to manage all our devices from one online account.
- It has allowed us to get rid of issues with malware in both detection and removal with minimal lag.
- It protects our customers while making their online purchases and helps them to know that we are a safe company to do business with.
Eco Advisor
Green Building SupplyBuilding Materials, 11-50 employees
Norton Small Business
- Data Protection is ensured which ensures positive focus from all team members on their work which certain results in improved productivity at the individual level of 2-4% that consequently improves organisational productivity.
- Our cost of external inputs for data security issues is NIL therefore obviously reducing the bottomline by 1-2% which would be the average cost incurred by organisations of our size in general. Of course an event maybe costlier, but I am sticking to averages since we have had no events.
- Overall, we feel that the cost of security software is also lower on account of optimised pricing by Symantec. While the expense in this segment is a fraction of total IT costs, and therefore tangible savings are also fractional. However, So, since the value of outcomes (lack of security related negative events) is much higher, intangible benefits are even higher.
Principal Consultant
Evolution PartnersManagement Consulting, 51-200 employees