Norton vs. Palo Alto Networks Cortex XDR

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Norton
Score 8.4 out of 10
N/A
The Norton products, including Norton 360, Norton Antivirus, and Norton Security, are consumer antivirus and privacy protection products, and are now a product line of NortonLifeLock (formerly Symantec) after the enterprise security division of Symantec was acquired and is now part of Broadcom.N/A
Palo Alto Networks Cortex XDR
Score 8.8 out of 10
N/A
Traps replaces traditional antivirus with multi-method prevention, a proprietary combination of malware and exploit prevention methods that protect users and endpoints from known and unknown threats.N/A
Pricing
NortonPalo Alto Networks Cortex XDR
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
NortonPalo Alto Networks Cortex XDR
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Best Alternatives
NortonPalo Alto Networks Cortex XDR
Small Businesses
SentinelOne Singularity
SentinelOne Singularity
Score 9.1 out of 10
SentinelOne Singularity
SentinelOne Singularity
Score 9.1 out of 10
Medium-sized Companies
CrowdStrike Falcon
CrowdStrike Falcon
Score 9.1 out of 10
CrowdStrike Falcon
CrowdStrike Falcon
Score 9.1 out of 10
Enterprises
CrowdStrike Falcon
CrowdStrike Falcon
Score 9.1 out of 10
CrowdStrike Falcon
CrowdStrike Falcon
Score 9.1 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
NortonPalo Alto Networks Cortex XDR
Likelihood to Recommend
9.0
(16 ratings)
8.8
(12 ratings)
Likelihood to Renew
8.0
(4 ratings)
-
(0 ratings)
Usability
9.0
(1 ratings)
2.0
(1 ratings)
Support Rating
9.0
(2 ratings)
10.0
(3 ratings)
Implementation Rating
8.5
(2 ratings)
-
(0 ratings)
User Testimonials
NortonPalo Alto Networks Cortex XDR
Likelihood to Recommend
NortonLifeLock (formerly Symantec)
For a stand-alone business this should do the trick, but if using across multiple clients (multi-tenancy not an option). Default settings within the program will cause performance issues if not tweaked, meaning someone with networking experience may be necessary. Not ideal for MSP's unless they only have a few clients, as the manageability must be done within "the walls" of each company.
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Palo Alto Networks
Malware that doesn’t leave files behind has become widely available. Anyone who can afford to reverse this trend should purchase technology. Application whitelisting isn’t for everyone, and Palo Alto Networks Traps can help. Enterprises looking for a low-affected, next-generation solution with high protection should consider it. PAN Traps is a great product at a reasonable price, and I highly recommend it.
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Pros
NortonLifeLock (formerly Symantec)
  • Norton works quite quickly and is efficient enough to detect threats
  • It is very easy and simple to install and is without any complications and irrelevant inquiries.
  • Norton is available at a very reasonable price in the market and is not heavy on pocket.
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Palo Alto Networks
  • Direct Access to devices via Live Terminal which provides operations with scripting, triage, and preservation of artifacts.
  • Behavioral Indicators of Compromise which provides alerts on events regarding groups of hosts and their signatures.
  • Querying complex data sets involving a variety of devices for network connections, hashes, DNS, etc.
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Cons
NortonLifeLock (formerly Symantec)
  • Cost could be an issue. They could perform a free trial at the beginning for people to check.
  • It would be good if you can do an online free check of your computer.
  • While the updates are good sometimes your computer is attacked by a virus they did not expect.
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Palo Alto Networks
  • Traps doesn't seem to function as a traditional A/V very well, so it's better as another layer to your endpoint protection
  • Traps can cause issues with some legacy or custom programs, so exceptions may have to be made
  • Traps falsely identifies things as malicious at times, this is not often though
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Likelihood to Renew
NortonLifeLock (formerly Symantec)
I did renew it before because support is great and cost is great. I believe that Norton has a very long experience in what they do and they are doing a great job with all the updates they provide and the work they are doing. Moreover Norton is going in the right direction for sure.
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Palo Alto Networks
No answers on this topic
Usability
NortonLifeLock (formerly Symantec)
Well organised interface.
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Palo Alto Networks
Day to day, Cortex is easy to use when you have no alerts and when an agent upgrade doesn't go south. Alerts are far too "clicky", there's too many steps to drilling down to what actually happened to trigger an alert. Investigating alerts in Cortex takes about 5x longer than it should.
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Support Rating
NortonLifeLock (formerly Symantec)
Security software with very good features that works in the background.
Price suitable for companies of any size and easy to install and use.
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Palo Alto Networks
The support we receive from Palo Alto is one of the best aspects of Traps. It is very easy to recommend their support. It seems much easier to connect directly with someone with a deep understanding of the product rather than other companies where you basically have to make an airtight case that it is some kind of non-standard issue that can't be solved with existing documentation. Palo Alto digs deep and helps with advanced troubleshooting to get things working.
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Implementation Rating
NortonLifeLock (formerly Symantec)
Would like a manual or online version that is simple to understand and explains in detail what choices we have and why to make these choices.
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Palo Alto Networks
No answers on this topic
Alternatives Considered
NortonLifeLock (formerly Symantec)
User-friendly interface (it's not just AV and users who were interacting with the product), performance, resource usage (most of the computers were not very fresh and that factor was very critical), efficiency, it shouldn't be just sitting on a PC - it should protect it, what was perfectly done with that product.
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Palo Alto Networks
Traps is the slickest interface, easy to use and intuitive rule making, and the rest just didn't quite stack up to the performance level of Traps. McAfee and Kaspersky just hog processor and RAM power. I didn't like the interface and functionality of SentinelOne as much as Traps. Palo Alto really put a lot of time into the development of this software, and had some of the founding fathers of IT Security heading the development process. Can't beat that.
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Return on Investment
NortonLifeLock (formerly Symantec)
  • Poor performance against Spyware and other threats despite claiming to act against them (recognizes very few and eliminates less) It is limited to viruses.
  • Regular blocking of incoming scripts (in front of other antivirus)
  • Little or almost no compatibility with the Windows XP Firewall, but they are involved.
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Palo Alto Networks
  • After putting Palo Alto Networks Cortex XDR on a user's system, users came back with a positive response that there are no performance issues now.
  • We are able to track and control granular suspicious and malicious activities.
  • Web controls are missing, which if they would have been there would have been very helpful.
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ScreenShots