What users are saying about
50 Ratings
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Top Rated
129 Ratings
50 Ratings
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Score 7.5 out of 100

Symantec Endpoint Protection

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Top Rated
129 Ratings
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Score 8.1 out of 100

Likelihood to Recommend

Norton

For a stand-alone business this should do the trick, but if using across multiple clients (multi-tenancy not an option). Default settings within the program will cause performance issues if not tweaked, meaning someone with networking experience may be necessary. Not ideal for MSP's unless they only have a few clients, as the manageability must be done within "the walls" of each company.
Anonymous | TrustRadius Reviewer

Symantec Endpoint Protection

Because it can be installed/updated via a group policy/patch management software, I think that Symantec Endpoint Protection is best suited for very large environments that need an added layer of protection from malicious attacks. It's probably not well suited for smaller environments that may be using older machines as it seems to take up a lot of resources to scan and run.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Endpoint Security

Norton
Symantec Endpoint Protection
8.6
Anti-Exploit Technology
Norton
Symantec Endpoint Protection
8.2
Endpoint Detection and Response (EDR)
Norton
Symantec Endpoint Protection
8.9
Centralized Management
Norton
Symantec Endpoint Protection
9.0
Hybrid Deployment Support
Norton
Symantec Endpoint Protection
8.7
Infection Remediation
Norton
Symantec Endpoint Protection
8.6
Vulnerability Management
Norton
Symantec Endpoint Protection
8.6
Malware Detection
Norton
Symantec Endpoint Protection
8.3

Pros

Norton

  • Advanced protection against web attacks that take advantage of software vulnerabilities. Stops threats that traditional antivirus techniques do not recognize. Filter unwanted e-mails through professionally robust antispam protection
  • Block phishing websites and authenticate trusted sites. Protects, stores and manages logins and personal information. Prevent hackers from spying and stealing information. Identify unsafe websites in search results.
  • It is one of the most effective antivirus when blocking and removing viruses
  • It helps protect and monitor the home network. Automatically protects the PC when it connects to public wireless networks.
SERGIO CHAVES | TrustRadius Reviewer

Symantec Endpoint Protection

  • The virus and spyware protection has worked well for us, catching several things and quarantining the items or cleaning them.
  • The virus definitions very rarely fail to update for the users, so I feel confident that my client machines are kept up to date.
  • I like the report I get daily telling me about threats found and action taken without having to login to the console to look it up myself.
Debbie Johnson | TrustRadius Reviewer

Cons

Norton

  • It uses a lot of RAM which can cause issues in other areas of computer use.
  • If you chose to un-install it can be difficult to get rid of all traces of the program.
  • The initial configuring can be challenging for the average user as the manuals are overwhelming. Better tutorials would be helpful.
Sasha Luse | TrustRadius Reviewer

Symantec Endpoint Protection

  • Removing dead clients from the console. This is nearly impossible to do, and makes keeping the console clean a very difficult task.
  • Poorly tested versions are sometimes released that cause serious issues for users. This ranges from browsers malfunctioning to BSOD errors.
  • Malware detection is good but not great. We are not confident in SEP by itself to neutralize malware threats. It's detection rate just isn't high enough for next generation and zero day threats.
Kurt Ferguson | TrustRadius Reviewer

Likelihood to Renew

Norton

Norton 9.0
Based on 3 answers
Depends on pricing and company size. In case of growing will probably switch to Symantec Endpoint Protection Cloud or Symantec Endpoint Protection.
Anonymous | TrustRadius Reviewer

Symantec Endpoint Protection

Symantec Endpoint Protection 9.1
Based on 4 answers
Best of Breed. Symantec Endpoint Protection beats all other end point products I have used, tested and seen in presentation at this point in time.
Anonymous | TrustRadius Reviewer

Usability

Norton

Norton 9.0
Based on 1 answer
Well organised interface.
dhruv gupta | TrustRadius Reviewer

Symantec Endpoint Protection

Symantec Endpoint Protection 9.0
Based on 5 answers
Symantec Endpoint Protection centralized management console provides easy to follow, clean, and modern HTML5 based interface. All functionality required to manage Symantec Endpoint Protection is available and presented through this management interface. The Symantec Endpoint Protection provides many roles out of the box and presents relevant information based on the user role. Symantec Endpoint Protection can benefit from further scripting/automation interface development.
Anonymous | TrustRadius Reviewer

Reliability and Availability

Norton

No score
No answers yet
No answers on this topic

Symantec Endpoint Protection

Symantec Endpoint Protection 9.0
Based on 2 answers
We've used it for years and the software is easy to use. The dashboard is easy to read, and you can easily figure out where to go to troubleshoot or deploy software. Symantec is there for emergencies like backup restoration or file retrieval. It's pretty low maintenance. Symantec is there when your IT infrastructure needs it
Anonymous | TrustRadius Reviewer

Support Rating

Norton

Norton 8.9
Based on 2 answers
Security software with very good features that works in the background.
Price suitable for companies of any size and easy to install and use.
Amberly Crain | TrustRadius Reviewer

Symantec Endpoint Protection

Symantec Endpoint Protection 7.4
Based on 13 answers
I've called a few times and the support is great. They help me walk through the issues that I was having and even remotely connected to my server and show me how the fix the issue. I hope the support doesn't change since they were bought by Broadcom.
Anonymous | TrustRadius Reviewer

Implementation Rating

Norton

Norton 8.5
Based on 2 answers
Would like a manual or online version that is simple to understand and explains in detail what choices we have and why to make these choices.
Rebecca Neilson | TrustRadius Reviewer

Symantec Endpoint Protection

Symantec Endpoint Protection 6.4
Based on 1 answer
Use a third party deployment tool and not the deployment option within the SEP Manager itself.
Anonymous | TrustRadius Reviewer

Alternatives Considered

Norton

Using a hosted model, we know we are always getting the best core cybersecurity, but for the endpoints, we don't need something as complex as FireEye, and we wanted more than Lookout was able to provide. Lookout was terrific, and it came already installed with many of our phones. But we chose to proactively seek out a cyber solution that mapped to our policies.
Jackie Bassett | TrustRadius Reviewer

Symantec Endpoint Protection

Symantec Endpoint Protection stacks up to the competition very nicely. It does have all the features of the competition except the licensing model is a lot cheaper than the other products. For our large scale environment, it allowed us to effectively manage a high volume of machines for a decent cost. It also receives timely updates and the company has a solid reputation for customer service and satisfaction.
Sam Figueroa | TrustRadius Reviewer

Return on Investment

Norton

  • It has helped prevent any private company information including banking and accounting information from being obtained by hackers. This helps prevent attacks on our accounts which would cause huge issues for our company.
  • It helps keep our computers from crashing due to viruses which would halt any operations on that computer and cause extra hours for our I.T. Department to fix.
Anonymous | TrustRadius Reviewer

Symantec Endpoint Protection

  • The objective of Symantec Endpoint Protection is to provide protection from viruses and Symantec has done just that.
  • It is definitely a positive ROI. Since implementation, we have had zero infected machines. Symantec is worth every dollar spent.
  • It is very hard to find an Antivirus software that can protect a machine while using very little resources and having very little impact on the end users. Symantec does all of these very good.
Ramesh Ramrattan | TrustRadius Reviewer

Pricing Details

Norton

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Symantec Endpoint Protection

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Norton
9.2
Symantec Endpoint Protection
8.6

Likelihood to Renew

Norton
9.0
Symantec Endpoint Protection
9.1

Usability

Norton
9.0
Symantec Endpoint Protection
9.0

Reliability and Availability

Norton
Symantec Endpoint Protection
9.0

Support Rating

Norton
8.9
Symantec Endpoint Protection
7.4

Implementation Rating

Norton
8.5
Symantec Endpoint Protection
6.4

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