What users are saying about
63 Ratings
63 Ratings
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Score 7.9 out of 100
72 Ratings
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Score 8.3 out of 100

Feature Set Ratings

    Endpoint Security

    Norton

    Feature Set Not Supported
    N/A
    8.8

    Trend Micro Apex One

    88%
    Trend Micro Apex One ranks higher in 7/7 features

    Anti-Exploit Technology

    N/A
    0 Ratings
    8.9
    89%
    9 Ratings

    Endpoint Detection and Response (EDR)

    N/A
    0 Ratings
    8.9
    89%
    8 Ratings

    Centralized Management

    N/A
    0 Ratings
    8.8
    88%
    9 Ratings

    Hybrid Deployment Support

    N/A
    0 Ratings
    8.5
    85%
    8 Ratings

    Infection Remediation

    N/A
    0 Ratings
    8.9
    89%
    9 Ratings

    Vulnerability Management

    N/A
    0 Ratings
    8.3
    83%
    9 Ratings

    Malware Detection

    N/A
    0 Ratings
    9.2
    92%
    9 Ratings

    Attribute Ratings

    • Norton is rated higher in 2 areas: Likelihood to Renew, Support Rating
    • Trend Micro Apex One is rated higher in 1 area: Likelihood to Recommend

    Likelihood to Recommend

    9.0

    Norton

    90%
    15 Ratings
    9.2

    Trend Micro Apex One

    92%
    22 Ratings

    Likelihood to Renew

    9.0

    Norton

    90%
    3 Ratings
    8.0

    Trend Micro Apex One

    80%
    4 Ratings

    Usability

    9.0

    Norton

    90%
    1 Rating

    Trend Micro Apex One

    N/A
    0 Ratings

    Support Rating

    9.0

    Norton

    90%
    3 Ratings
    8.0

    Trend Micro Apex One

    80%
    2 Ratings

    Implementation Rating

    8.5

    Norton

    85%
    4 Ratings

    Trend Micro Apex One

    N/A
    0 Ratings

    Likelihood to Recommend

    Norton

    For a stand-alone business this should do the trick, but if using across multiple clients (multi-tenancy not an option). Default settings within the program will cause performance issues if not tweaked, meaning someone with networking experience may be necessary. Not ideal for MSP's unless they only have a few clients, as the manageability must be done within "the walls" of each company.
    Anonymous | TrustRadius Reviewer

    Trend Micro Apex One

    Before Trend Micro OfficeScan we used Symantec Endpoint Protection and although it was very easy to deploy and to update agents it couldn't find a virus if you pointed it out with a neon sign. We were always getting hit with different viruses but since we migrated to Trend we no longer have that problem. Trend has definitely been preventing those kind of outbreaks successfully.
    Anonymous | TrustRadius Reviewer

    Pros

    Norton

    • Norton works quite quickly and is efficient enough to detect threats
    • It is very easy and simple to install and is without any complications and irrelevant inquiries.
    • Norton is available at a very reasonable price in the market and is not heavy on pocket.
    John Danniel | TrustRadius Reviewer

    Trend Micro Apex One

    • The product has two important aspects, centralized console and an agent which is typically installed on every machine. When the product is installed on a dedicated server then all computers can readily get updated while in the same network (provided the agent is installed on every machine). This helps the machine to avoid any kind of virus attacks.
    • Even if the machines are not in the same network where the console is being run it can directly get all updates from the Trend Micro server directly and the machine is still protected. Hence, it is not necessary that users have to visit the office or internal network to get the update, once the agent is installed on the machine then they can get the update from anywhere as long as the machine has access to the Internet.
    • Once the agent is installed on the machine the users can themselves do a full scan and even check the logs themselves.
    Ratulsnigdha Saha | TrustRadius Reviewer

    Cons

    Norton

    • Poor performance against Spyware and other threats despite claiming to act against them (recognizes very few and eliminates less) It is limited to viruses.
    • Regular blocking of incoming scripts (in front of other antivirus)
    • Little or almost no compatibility with the Windows XP Firewall, but they are involved.
    SERGIO CHAVES | TrustRadius Reviewer

    Trend Micro Apex One

    • Only thing I would have to say that's negative is the reporting aspect. Basic reporting is good but still lacks some details. This is a problem with many of the software vendors I have encountered in the past as well. Reporting is still much better than most.
    Shannon Johnson | TrustRadius Reviewer

    Pricing Details

    Norton

    General

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services
    Entry-level set up fee?
    No

    Starting Price

    Trend Micro Apex One

    General

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services
    Entry-level set up fee?
    No

    Starting Price

    Likelihood to Renew

    Norton

    Norton 9.0
    Based on 3 answers
    Depends on pricing and company size. In case of growing will probably switch to Symantec Endpoint Protection Cloud or Symantec Endpoint Protection.
    Anonymous | TrustRadius Reviewer

    Trend Micro Apex One

    Trend Micro Apex One 8.0
    Based on 4 answers
    It is very easy to stick with a vendor year after year, and it is also easy to see the faults in a product and want to change. This is the first time I have renewed with an antiviurs provider as others have been less than ideal and caused issues where there were none before, so while it isn't perfect, it is the best of the bunch currently and I am hopeful that it will continue to improve in future versions.
    Aaron Myers | TrustRadius Reviewer

    Usability

    Norton

    Norton 9.0
    Based on 1 answer
    Well organised interface.
    dhruv gupta | TrustRadius Reviewer

    Trend Micro Apex One

    No score
    No answers yet
    No answers on this topic

    Support Rating

    Norton

    Norton 9.0
    Based on 3 answers
    Security software with very good features that works in the background.
    Price suitable for companies of any size and easy to install and use.
    Amberly Crain | TrustRadius Reviewer

    Trend Micro Apex One

    Trend Micro Apex One 8.0
    Based on 2 answers
    It has been difficult at sometimes, the support people at one point told me that they couldn't tell me information about OfficeScan because it was knowledge that was passed down from engineer to engineer. The issue was that if you used the msi for the install any further installs would require the msi to have the same exact name or else the install fails and corrupts the install. This information is not listed anywhere on trends website. Support kept trying to get me to use the exe for installs instead, but we use SCCM and msi's work better. We had to write a script to come up with a solution so that we could uninstall the software and install the new software. Trend did provide the technical expertise to help with the script and had us work with one of the developers in order to resolve that issue. So they did fix their screw up but it took a while and several complaints.
    Anonymous | TrustRadius Reviewer

    Implementation Rating

    Norton

    Norton 8.5
    Based on 4 answers
    Would like a manual or online version that is simple to understand and explains in detail what choices we have and why to make these choices.
    Rebecca Neilson | TrustRadius Reviewer

    Trend Micro Apex One

    No score
    No answers yet
    No answers on this topic

    Alternatives Considered

    Norton

    Using a hosted model, we know we are always getting the best core cybersecurity, but for the endpoints, we don't need something as complex as FireEye, and we wanted more than Lookout was able to provide. Lookout was terrific, and it came already installed with many of our phones. But we chose to proactively seek out a cyber solution that mapped to our policies.
    Jackie Bassett | TrustRadius Reviewer

    Trend Micro Apex One

    For me, Trend Micro Apex One with its low performance is the best option at the time to buy a solution like this, with its flexibility through on-premises or saas deployment options you can choose the option that best fix to you, has an advanced automated threat detection and response against an ever-growing variety of threats.
    Starling Trinidad | TrustRadius Reviewer

    Return on Investment

    Norton

    • It allows our tech staff to manage all our devices from one online account.
    • It has allowed us to get rid of issues with malware in both detection and removal with minimal lag.
    • It protects our customers while making their online purchases and helps them to know that we are a safe company to do business with.
    Sasha Luse | TrustRadius Reviewer

    Trend Micro Apex One

    • Since the product is a full suite of protection rolled into a single product, we've seen ROI through cost reduction and simplified management. And while we haven't measured performance, one would logically assume that systems will perform better with a single product installed vs several.
    • While we haven't measured performance, one would logically assume that systems will perform better with a single product installed vs several.
    Nathan Roberts | TrustRadius Reviewer

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