Norton vs. Webroot Antivirus + Internet Security Complete (SecureAnywhere)

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Norton
Score 8.4 out of 10
N/A
The Norton products, including Norton 360, Norton Antivirus, and Norton Security, are consumer antivirus and privacy protection products, and are now a product line of NortonLifeLock (formerly Symantec) after the enterprise security division of Symantec was acquired and is now part of Broadcom.N/A
Webroot Antivirus + Internet Security Complete (SecureAnywhere)
Score 8.1 out of 10
N/A
Webroot Security Complete (formerly under the brand name SecureAnywhere) is a suite of antivirus, multi-endpoint security and Internet security solutions available for home offices, and possibly small businesses with limited security needs.
$30
per seat/per year
Pricing
NortonWebroot Antivirus + Internet Security Complete (SecureAnywhere)
Editions & Modules
No answers on this topic
Webroot Business Endpoint Protection
$30
per seat/per year
Offerings
Pricing Offerings
NortonWebroot Antivirus + Internet Security Complete (SecureAnywhere)
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
NortonWebroot Antivirus + Internet Security Complete (SecureAnywhere)
Considered Both Products
Norton
Chose Norton
Our go to product is Webroot. Unlike Norton Internet Security it is built for MSP's that need multi-tenancy options. Webroot also does not need to be installed on a server (like NIS) and it uses much fewer resources on the endpoints. Norton is licensed annually, Webroot is …
Webroot Antivirus + Internet Security Complete (SecureAnywhere)
Chose Webroot Antivirus + Internet Security Complete (SecureAnywhere)
Webroot was the easiest to deploy, remove, and manage compared to all other products tested.
Chose Webroot Antivirus + Internet Security Complete (SecureAnywhere)
I like Webroot much better it's fast, resource light and reliable.
Chose Webroot Antivirus + Internet Security Complete (SecureAnywhere)
It works best of all of these for us. The others all interfered with our other computer programs updates.
Top Pros
Top Cons
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User Ratings
NortonWebroot Antivirus + Internet Security Complete (SecureAnywhere)
Likelihood to Recommend
9.0
(16 ratings)
8.0
(24 ratings)
Likelihood to Renew
8.0
(4 ratings)
10.0
(5 ratings)
Usability
9.0
(1 ratings)
-
(0 ratings)
Availability
-
(0 ratings)
10.0
(1 ratings)
Performance
-
(0 ratings)
10.0
(2 ratings)
Support Rating
9.0
(2 ratings)
8.0
(2 ratings)
Implementation Rating
8.5
(2 ratings)
-
(0 ratings)
Product Scalability
-
(0 ratings)
10.0
(1 ratings)
User Testimonials
NortonWebroot Antivirus + Internet Security Complete (SecureAnywhere)
Likelihood to Recommend
NortonLifeLock (formerly Symantec)
For a stand-alone business this should do the trick, but if using across multiple clients (multi-tenancy not an option). Default settings within the program will cause performance issues if not tweaked, meaning someone with networking experience may be necessary. Not ideal for MSP's unless they only have a few clients, as the manageability must be done within "the walls" of each company.
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Webroot, an OpenText company
Webroot can be great if you have many employees using computers. Sensitive business information can be accessed by malicious threats online if your employees are not trained to avoid these problems. In this case, I think it's important to have software to protect you. If working with a smaller team (and not doing any sort of video production or other intensive software/applications) I can't see a need for anything like Webroot. Learning how to use the internet safely and protecting your file storage are things to be done on the cheap and with smarts.
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Pros
NortonLifeLock (formerly Symantec)
  • Norton works quite quickly and is efficient enough to detect threats
  • It is very easy and simple to install and is without any complications and irrelevant inquiries.
  • Norton is available at a very reasonable price in the market and is not heavy on pocket.
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Webroot, an OpenText company
  • Webroot provides a very easy to use web interface with GSM. From a single dashboard we can control all of our endpoints that are currently using Webroot services. This is extremely helpful for central management for my engineers.
  • Webroot's new (2.0) plugin for Automate (formerly LabTech) provides us with integration into our RMM platform that allows for a large majority of the daily operational tasks to be completed without ever having to move to a different application and/or the web dashboard. The integration is key for engineers to make changes on the fly and quickly. They have done a good job with the 2.0 plugin after coming from the 1st iteration.
  • Webroot interface on the machines is a simple and easy UI to follow and understand. Seeing what the product is doing and how it is configured is very straightforward and doesn't require much hunting with the local interface on machines.
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Cons
NortonLifeLock (formerly Symantec)
  • Cost could be an issue. They could perform a free trial at the beginning for people to check.
  • It would be good if you can do an online free check of your computer.
  • While the updates are good sometimes your computer is attacked by a virus they did not expect.
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Webroot, an OpenText company
  • It would be nice if there was a notification when Webroot blocked something. Power users may need to legitimately edit things like their hosts file, but they dont know Webroot is preventing them from doing so. They could easily temporarily disable it to do what they need to do if they were aware. Same thing goes for files that get quarantined without notice, it leaves the user wondering why their legitimate file keeps disappearing.
  • While the web based console is nice and easy to use, it could use a little better reporting.
  • If an administrator disabled a feature (like the firewall, for example) then the Webroot GUI should not alert the end user about whenever they open it. The software should be aware it is being administratively controlled.
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Likelihood to Renew
NortonLifeLock (formerly Symantec)
I did renew it before because support is great and cost is great. I believe that Norton has a very long experience in what they do and they are doing a great job with all the updates they provide and the work they are doing. Moreover Norton is going in the right direction for sure.
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Webroot, an OpenText company
It's easy to renew with Webroot, their support is very attentive and highly available. However if you do choose to change products, they even provide means of removing the software from your endpoints via the admin portal which is very convenient.
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Usability
NortonLifeLock (formerly Symantec)
Well organised interface.
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Webroot, an OpenText company
No answers on this topic
Support Rating
NortonLifeLock (formerly Symantec)
Security software with very good features that works in the background.
Price suitable for companies of any size and easy to install and use.
Read full review
Webroot, an OpenText company
We have not had to use Webroot support much over the years. The one or two times we did we were referred to online documentation and in a somewhat condescending manner in one case and in another case, the support person did not demonstrate much knowledge of their product and referred us to the user community for support.
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Implementation Rating
NortonLifeLock (formerly Symantec)
Would like a manual or online version that is simple to understand and explains in detail what choices we have and why to make these choices.
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Webroot, an OpenText company
No answers on this topic
Alternatives Considered
NortonLifeLock (formerly Symantec)
User-friendly interface (it's not just AV and users who were interacting with the product), performance, resource usage (most of the computers were not very fresh and that factor was very critical), efficiency, it shouldn't be just sitting on a PC - it should protect it, what was perfectly done with that product.
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Webroot, an OpenText company
As previously mentioned, Webroot is struggling to compete. Specifically, it is struggling to show value when similar products are catching more and offer more complete packages for remediation as well. We have discontinued the use of Webroot in favor of offering more advanced protection tools by default to our contracted clients.
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Scalability
NortonLifeLock (formerly Symantec)
No answers on this topic
Webroot, an OpenText company
Ease of implementation across various devices is easy and efficient regardless of scale. Whether it is 5 devices or 500 the product continually proves its the best in its class.
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Return on Investment
NortonLifeLock (formerly Symantec)
  • Poor performance against Spyware and other threats despite claiming to act against them (recognizes very few and eliminates less) It is limited to viruses.
  • Regular blocking of incoming scripts (in front of other antivirus)
  • Little or almost no compatibility with the Windows XP Firewall, but they are involved.
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Webroot, an OpenText company
  • It has had a mostly positive impact as we have not had any breaches.
  • The only negative impact has been when Webroot Antivirus + Internet Security Complete (SecureAnywhere) changed something on their end that caused one of our business applications to not be usable by end-users. That cost our business a fair amount as it took 4 days before it could be used again.
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ScreenShots