What users are saying about
17 Ratings
10 Ratings
17 Ratings
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Score 7.9 out of 100
10 Ratings
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Score 7.7 out of 100

Likelihood to Recommend

Novatime

I believe that Novatime would be well suited for a business that has multiple people working the same or similar shifts. I would think that such places like a fast-food restaurant, hotel/hospitality industry, movie theater, and/or retail store would be a place where something like this would be a place where this software might flourish. In small businesses that have personalized care settings and jobs where the hours may change from day to day, I would recommend this particular timekeeping software.
Anonymous | TrustRadius Reviewer

Paymo

Beautiful interface throughout, easy setup, most natural progressions are fluid and easy to use. Browser functionality allows us to use it cross-platform. Very reasonable pricing model as well. We have had a little trouble using Paymo for the entire creative process to have proofs reviewed and approved. Also, have to use external forms to have work submitted from campus.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Project Management

Novatime
Paymo
7.1
Task Management
Novatime
Paymo
8.4
Resource Management
Novatime
Paymo
7.9
Gantt Charts
Novatime
Paymo
8.0
Scheduling
Novatime
Paymo
7.4
Team Collaboration
Novatime
Paymo
6.1
Support for Waterfall Methodology
Novatime
Paymo
5.0
Document Management
Novatime
Paymo
6.4
Email integration
Novatime
Paymo
5.1
Mobile Access
Novatime
Paymo
7.4
Timesheet Tracking
Novatime
Paymo
9.0
Budget and Expense Management
Novatime
Paymo
7.8

Professional Services Automation

Novatime
Paymo
8.3
Quotes/estimates
Novatime
Paymo
8.0
Invoicing
Novatime
Paymo
9.0
Project & financial reporting
Novatime
Paymo
8.0

Pros

Novatime

  • Processing payroll is quite simple.
  • PTO request off is straight forward.
  • It's rather intuitive in use.
Anonymous | TrustRadius Reviewer

Paymo

  • The ability to code exactly what time I worked on a project enables me to bill clients more accurately and within different minimums, which besides more accurately tracking time, this has been extremely helpful as I negotiate contracts for services and offer different deals with potential clients. Some are billed to the minute, some in 15-minute minimums, and some in 20-minute blocks.
  • The live reports are great, showing time spent in the minimums that I've set, while also including as much detail as I wish to share.
  • I've now started just writing my notes into the tracker, which are then carried into the live reports - this eases my needing to send logs to clients, as well as helping me to keep projects on track.
Daniel Summers Jr | TrustRadius Reviewer

Cons

Novatime

  • You cannot write your own reports. All of the reports are canned ones and if you want one that is not included, you have to go through their design team and pay for it to be added to the list.
  • Since they have "upgraded" their tabs and added things to their pages, their site has slowed down and it takes much longer for some of their pages to load because of the amount of information that is now stored on each of their individual pages. It is nice to have all that information on one page, but it does take longer for it to come up.
  • The scheduling system is set up for organizations that have set schedules and/or multiple people on the same schedule (i.e. 3 people who work 9-3; 5 people who work 3-7; 4 people who work 4-11). If you have only one person who works each individual shift, the scheduling feature is not as helpful. It still works to show actual vs. worked hours and such; however, it will not work as easily to help fill in missing spots if one of your employees is on leave and/or absent.
Jennifer Steffens | TrustRadius Reviewer

Paymo

  • It would be really helpful if on the timer tool, they asked you to switch projects when you stop the timer, so it could fill that time in right away for you.
  • I never use the 'My Tasks' because I don't fully understand how to integrate it to be useful to what our purposes are in Paymo. Some Youtube tutorials might be helpful
Kaitlin Berg | TrustRadius Reviewer

Usability

Novatime

Novatime 7.0
Based on 1 answer
On the employee's side of things, Novatime is pretty intuitive and fairly easy to use. All they have to do is either press a button to punch in or punch out. If they are entering in their hours, all they have to do is type in the number of hours per day.On the manager's side of things, Novatime is also fairly easy to use. It highlights in red any missed punches and in green any OT that the employee has. There are links on the homepage of the manager's page that will lead them to a list of all their employees' missed punches for a pay period and they can fix them all before payroll is due.Novatime becomes a bit more complicated on the administrator's side. The issues I have run into with Novatime normally come after updates/upgrades to their system. They have been getting better, but the administrator's side is still a bit clunky and takes a while to find what you are looking for. It is not as intuitive as the other sides and takes a bit of computer knowledge to figure it out.
Jennifer Steffens | TrustRadius Reviewer

Paymo

No score
No answers yet
No answers on this topic

Support Rating

Novatime

Novatime 8.5
Based on 4 answers
We have a great team of guys that are always willing to go the extra mile and keep everyone happy with professional and friendly service.
Adam Bander | TrustRadius Reviewer

Paymo

Paymo 8.0
Based on 2 answers
Not quite as quick to respond as I'd like but very helpful either way.
Anonymous | TrustRadius Reviewer

Alternatives Considered

Novatime

Ascentis Timekeeper is superior in it's ability in its configuration of highly complex organizational policies.
Karen Halladay SPHR, SHRM-SCP, CCP, CTM | TrustRadius Reviewer

Paymo

We still use Trello and Slack, but Basecamp and HubSpot are too much for our operation to manage or integrate. Paymo is missing some of the tracking features of HubSpot and isn't as universally used as Basecamp but we've been with them for 8 years and they seem to know what matters most to their user base
Neal Bauer | TrustRadius Reviewer

Return on Investment

Novatime

  • Customer service
  • HR support
Anonymous | TrustRadius Reviewer

Paymo

  • Gives me more accurate time that I've spent on projects compared to older methods I've used.
  • Has data that I can pull together, for example my boss wanted to know the percentage of time I'd spent working on projects for one client compared to everything else - I was able to give them an accurate percentage.
  • Forces you to stay on top of jobs, which can lengthen the time to complete something
Heather Miller | TrustRadius Reviewer

Screenshots

Pricing Details

Novatime

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Novatime Editions & Modules

Additional Pricing Details

Paymo

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No
11.95*

* per user/per month

Paymo Editions & Modules

Edition
Small Office11.951
Business18.951
  1. per user/per month
Additional Pricing Details
Free version available for freelancers.

Rating Summary

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