Novatime (discontinued) vs. PayrollHero

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Novatime (discontinued)
Score 4.5 out of 10
N/A
From Ascentis, NOVAtime was a set of workforce management solutions providing timekeeping, payroll, leave management, and employee scheduling needs. Ascentis was acquired by UKG in March of 2022, and along with NOVAtime, will be discontinued.N/A
PayrollHero
Score 10.0 out of 10
N/A
Despite the name, Singaporan company PayrollHero offers a suite of time and attendance streamlining solutions, like selfie-login. They can provide payroll services... but only if you are in Singapore or the Philippines.N/A
Pricing
Novatime (discontinued)PayrollHero
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Novatime (discontinued)PayrollHero
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details——
More Pricing Information
Best Alternatives
Novatime (discontinued)PayrollHero
Small Businesses
When I Work
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Score 8.9 out of 10
FunctionFox
FunctionFox
Score 8.3 out of 10
Medium-sized Companies
Paypro Workforce Management
Paypro Workforce Management
Score 9.5 out of 10
Paypro Workforce Management
Paypro Workforce Management
Score 9.5 out of 10
Enterprises
Calabrio Teleopti WFM
Calabrio Teleopti WFM
Score 7.9 out of 10
TimeCamp
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Score 8.7 out of 10
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User Ratings
Novatime (discontinued)PayrollHero
Likelihood to Recommend
5.3
(8 ratings)
10.0
(2 ratings)
Likelihood to Renew
2.0
(1 ratings)
-
(0 ratings)
Usability
7.0
(1 ratings)
-
(0 ratings)
Support Rating
8.3
(4 ratings)
-
(0 ratings)
User Testimonials
Novatime (discontinued)PayrollHero
Likelihood to Recommend
Discontinued Products
We continue to remain the only professional baseball team that utilizes NOVAtime for our scheduling of staff, mostly because it was designed to schedule hospital workers. The lag time when updating the ASM is extremely time consuming and the inability to work in multiple internet tabs or windows makes it that much more inefficient. I am sure it is a fantastic system for other organizations but it continues to be a challenge for us.
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PayrollHero
To organize and keep up with streamlined company procedures, use PayrollHero. The fact that PayrolHero is a cloud-based service that allows me to access it from any location and on any device is what I value the most. Another feature that I like is you can create profiles of all employees with their work histories so you can be more organized and evaluate performance. It allows you to track time worked by employees, see where the employees are in real-time, and use facial recognition to ensure they adhere to their schedules.
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Pros
Discontinued Products
  • The report database is very extensive--there is a report for everything
  • Easy to use
  • Various ways for EEs and supervisors to access information
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PayrollHero
  • Employee Clock-in is the best function of this software.
  • It helps with managing attendance which can be further used for reporting purpose.
  • Works great with my iPhone and the web based browsers.
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Cons
Discontinued Products
  • There does need to be more support and knowledge when it comes to alternate workweek schedule types (9/80, etc.), as there have been a few unique challenges with those.
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PayrollHero
  • The interface for the software needs some improvements. the color combination doesn't look professional.
  • Need to manage the employee finance saving details as well.
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Likelihood to Renew
Discontinued Products
The overall satisfaction within the organization has been luke warm, at best. The software may be more conducive for a hospital but I believe there is a reason why we are the lone baseball team utilizing it.
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PayrollHero
No answers on this topic
Usability
Discontinued Products
On the employee's side of things, Novatime is pretty intuitive and fairly easy to use. All they have to do is either press a button to punch in or punch out. If they are entering in their hours, all they have to do is type in the number of hours per day. On the manager's side of things, Novatime is also fairly easy to use. It highlights in red any missed punches and in green any OT that the employee has. There are links on the homepage of the manager's page that will lead them to a list of all their employees' missed punches for a pay period and they can fix them all before payroll is due. Novatime becomes a bit more complicated on the administrator's side. The issues I have run into with Novatime normally come after updates/upgrades to their system. They have been getting better, but the administrator's side is still a bit clunky and takes a while to find what you are looking for. It is not as intuitive as the other sides and takes a bit of computer knowledge to figure it out.
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PayrollHero
No answers on this topic
Support Rating
Discontinued Products
The program itself can be customized in many different ways to meet the needs of the company/organization that it is working with. The charts/graphs on the new homepage are somewhat helpful and link to useful information. It has some really nice scheduling features that allow managers to see the difference between hours expected to work and actual hours worked as well as overtime, absences, and non-scheduled shifts. Processing payroll is quite simple. PTO request off is straightforward.
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PayrollHero
No answers on this topic
Alternatives Considered
Discontinued Products
The product is easy to use, and everyone picks up on it quickly. It is less expensive, and has more to offer than any other product I’ve found.
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PayrollHero
PayrollHero functions well than other available applications for HR management. It helps easy time tracking with better reporting for management. The interface can be improved more to make it unique and professional. But over all it helps with managing HR day to day operations easily. It has been great tool for HR people
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Return on Investment
Discontinued Products
  • We have had a few scenarios where the PTO accrual dropped off and it did take 3 attempts of reaching out to customer service to get it sorted.
  • The customer service team has collaborated with me in creating new PTO categories to automate certain needs to save me some time.
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PayrollHero
  • Make it easy for the payroll team to check the employees attendance.
  • This tool can be accessible anywhere from any device.
  • Organized time in and out for employees.
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ScreenShots