What users are saying about

Novatime vs PayrollHero

Novatime
18 Ratings
PayrollHero
3 Ratings

Novatime

18 Ratings
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Score 7.8 out of 100

Based on 18 reviews and ratings

PayrollHero

3 Ratings
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Score 9 out of 100

Based on 3 reviews and ratings

Likelihood to Recommend

Novatime

I believe that Novatime would be well suited for a business that has multiple people working the same or similar shifts. I would think that such places like a fast-food restaurant, hotel/hospitality industry, movie theater, and/or retail store would be a place where something like this would be a place where this software might flourish. In small businesses that have personalized care settings and jobs where the hours may change from day to day, I would recommend this particular timekeeping software.

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Anonymous | TrustRadius Reviewer
Verified User
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PayrollHero

It is good to track and manage employee data primarily. Clock-in and attendance management is at its best! Can be used for managing other required information for the employee. Can be worked more to generate the EPF and other saving details for the employee. Reporting can be improved for the office employees

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Steve Surya | TrustRadius Reviewer
Steve Surya
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Pros

Novatime

  • Processing payroll is quite simple.
  • PTO request off is straight forward.
  • It's rather intuitive in use.

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Anonymous | TrustRadius Reviewer
Verified User
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PayrollHero

  • Employee Clock-in is the best function of this software.
  • It helps with managing attendance which can be further used for reporting purpose.
  • Works great with my iPhone and the web based browsers.

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Steve Surya | TrustRadius Reviewer
Steve Surya
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Cons

Novatime

  • You cannot write your own reports. All of the reports are canned ones and if you want one that is not included, you have to go through their design team and pay for it to be added to the list.
  • Since they have "upgraded" their tabs and added things to their pages, their site has slowed down and it takes much longer for some of their pages to load because of the amount of information that is now stored on each of their individual pages. It is nice to have all that information on one page, but it does take longer for it to come up.
  • The scheduling system is set up for organizations that have set schedules and/or multiple people on the same schedule (i.e. 3 people who work 9-3; 5 people who work 3-7; 4 people who work 4-11). If you have only one person who works each individual shift, the scheduling feature is not as helpful. It still works to show actual vs. worked hours and such; however, it will not work as easily to help fill in missing spots if one of your employees is on leave and/or absent.

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Jennifer Steffens | TrustRadius Reviewer
Jennifer Steffens
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PayrollHero

  • The interface for the software needs some improvements. the color combination doesn't look professional.
  • Need to manage the employee finance saving details as well.

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Steve Surya | TrustRadius Reviewer
Steve Surya
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Usability

Novatime

Novatime 7.0
Based on 1 answer
On the employee's side of things, Novatime is pretty intuitive and fairly easy to use. All they have to do is either press a button to punch in or punch out. If they are entering in their hours, all they have to do is type in the number of hours per day.On the manager's side of things, Novatime is also fairly easy to use. It highlights in red any missed punches and in green any OT that the employee has. There are links on the homepage of the manager's page that will lead them to a list of all their employees' missed punches for a pay period and they can fix them all before payroll is due.Novatime becomes a bit more complicated on the administrator's side. The issues I have run into with Novatime normally come after updates/upgrades to their system. They have been getting better, but the administrator's side is still a bit clunky and takes a while to find what you are looking for. It is not as intuitive as the other sides and takes a bit of computer knowledge to figure it out.

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Jennifer Steffens | TrustRadius Reviewer
Jennifer Steffens
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PayrollHero

No score
No answers yet
No answers on this topic

Support Rating

Novatime

Novatime 8.5
Based on 4 answers
We have a great team of guys that are always willing to go the extra mile and keep everyone happy with professional and friendly service.

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Adam Bander | TrustRadius Reviewer
Adam Bander
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PayrollHero

No score
No answers yet
No answers on this topic

Alternatives Considered

Novatime

Ascentis Timekeeper is superior in it's ability in its configuration of highly complex organizational policies.

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Karen Halladay SPHR, SHRM-SCP, CCP, CTM | TrustRadius Reviewer
Karen Halladay SPHR, SHRM-SCP, CCP, CTM
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PayrollHero

PayrollHero functions well than other available applications for HR management. It helps easy time tracking with better reporting for management. The interface can be improved more to make it unique and professional.But over all it helps with managing HR day to day operations easily. It has been great tool for HR people

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Steve Surya | TrustRadius Reviewer
Steve Surya
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Return on Investment

Novatime

  • Customer service
  • HR support

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Anonymous | TrustRadius Reviewer
Verified User
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PayrollHero

  • Better time tracking of employees
  • Better payroll management
  • Employee records management got improved.

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Steve Surya | TrustRadius Reviewer
Steve Surya
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Pricing Details

Novatime

General

Free Trial
—
Free/Freemium Version
—
Premium Consulting/Integration Services
—
Entry-level set up fee?
No

PayrollHero

General

Free Trial
—
Free/Freemium Version
—
Premium Consulting/Integration Services
—
Entry-level set up fee?
No

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