What users are saying about
17 Ratings
2 Ratings
17 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 7.9 out of 100
2 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 9 out of 100

Likelihood to Recommend

Novatime

I believe that Novatime would be well suited for a business that has multiple people working the same or similar shifts. I would think that such places like a fast-food restaurant, hotel/hospitality industry, movie theater, and/or retail store would be a place where something like this would be a place where this software might flourish. In small businesses that have personalized care settings and jobs where the hours may change from day to day, I would recommend this particular timekeeping software.
Anonymous | TrustRadius Reviewer

TMetric

We started using TMetric in 2016, then re-evaluated our choice in 2018 in a beauty contest with its primary competitors. Our conclusion at that time was TMetric was the only solution that would meet all of our needs.
Dr. Tom G. Beaufort Wilson | TrustRadius Reviewer

Pros

Novatime

  • Processing payroll is quite simple.
  • PTO request off is straight forward.
  • It's rather intuitive in use.
Anonymous | TrustRadius Reviewer

TMetric

  • I think TMetric is incredibly fast and intuitive. In a world of context switching, we need to be able to quickly switch between tasks and start timers accordingly. TMetric shines in this regard.
  • TMetric creates instant and detailed reports. All of your information is easily accessible.
  • It adds in your breaks! This is actually a really handy feature, as you can easily track when you are on breaks. With the use of the desktop app, it will even show you a snapshot of what is on your screen.
Josh Rubino | TrustRadius Reviewer

Cons

Novatime

  • You cannot write your own reports. All of the reports are canned ones and if you want one that is not included, you have to go through their design team and pay for it to be added to the list.
  • Since they have "upgraded" their tabs and added things to their pages, their site has slowed down and it takes much longer for some of their pages to load because of the amount of information that is now stored on each of their individual pages. It is nice to have all that information on one page, but it does take longer for it to come up.
  • The scheduling system is set up for organizations that have set schedules and/or multiple people on the same schedule (i.e. 3 people who work 9-3; 5 people who work 3-7; 4 people who work 4-11). If you have only one person who works each individual shift, the scheduling feature is not as helpful. It still works to show actual vs. worked hours and such; however, it will not work as easily to help fill in missing spots if one of your employees is on leave and/or absent.
Jennifer Steffens | TrustRadius Reviewer

TMetric

  • We use the integration with Zapier to connect our calendars to TMetric, and there is some limitation in that only one set of default settings (task, project) can be applied.
Dr. Tom G. Beaufort Wilson | TrustRadius Reviewer

Usability

Novatime

Novatime 7.0
Based on 1 answer
On the employee's side of things, Novatime is pretty intuitive and fairly easy to use. All they have to do is either press a button to punch in or punch out. If they are entering in their hours, all they have to do is type in the number of hours per day.On the manager's side of things, Novatime is also fairly easy to use. It highlights in red any missed punches and in green any OT that the employee has. There are links on the homepage of the manager's page that will lead them to a list of all their employees' missed punches for a pay period and they can fix them all before payroll is due.Novatime becomes a bit more complicated on the administrator's side. The issues I have run into with Novatime normally come after updates/upgrades to their system. They have been getting better, but the administrator's side is still a bit clunky and takes a while to find what you are looking for. It is not as intuitive as the other sides and takes a bit of computer knowledge to figure it out.
Jennifer Steffens | TrustRadius Reviewer

TMetric

TMetric 10.0
Based on 1 answer
I think usability is where this product really shines. It just plain works. It's snappy, intuitive, and gets the job done. It is incredibly easy to use with a color-coded tagging system. It very clearly details out your breaks VS billable time, and gives you detailed reports that are useful when talking with clients and/or meeting with stakeholders.
Josh Rubino | TrustRadius Reviewer

Support Rating

Novatime

Novatime 8.5
Based on 4 answers
We have a great team of guys that are always willing to go the extra mile and keep everyone happy with professional and friendly service.
Adam Bander | TrustRadius Reviewer

TMetric

TMetric 9.1
Based on 2 answers
During 4 years, we have not needed much support, but when we did, the responses were fast and effective (although not always written in the most comprehensible English).
Dr. Tom G. Beaufort Wilson | TrustRadius Reviewer

Alternatives Considered

Novatime

Ascentis Timekeeper is superior in it's ability in its configuration of highly complex organizational policies.
Karen Halladay SPHR, SHRM-SCP, CCP, CTM | TrustRadius Reviewer

TMetric

TMetric is hands-down much faster and much more intuitive. Minimal training time with your staff means that you can get this product up and running in just a few days time. It checked all of our primary boxes and delivered a fast and easy to use interface that virtually anyone in our business can utilize.
Josh Rubino | TrustRadius Reviewer

Return on Investment

Novatime

  • Customer service
  • HR support
Anonymous | TrustRadius Reviewer

TMetric

  • Time savings in creating reports for administrative purposes.
  • The monthly cost is negligible compared to the amount of time and effort it saves us.
Dr. Tom G. Beaufort Wilson | TrustRadius Reviewer

Screenshots

Pricing Details

Novatime

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Novatime Editions & Modules

Additional Pricing Details

TMetric

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

TMetric Editions & Modules

Edition
Professional$41
Business$61
  1. user/month
Additional Pricing Details

Add comparison