What users are saying about
20 Ratings
20 Ratings
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Score 8.4 out of 100
6 Ratings
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Score 8.2 out of 100

Likelihood to Recommend

Novatime

It does all aspects you need for timekeeping and PTO accruals. They also have back-end options to apply rules to applied breaks or PTO rollovers from year to year. The system is very complex, but at the same time, very simple to use.
Anonymous | TrustRadius Reviewer

UKG Dimensions

Dimensions offers a great UI, a multitude of integration features and improvements over the previous versions of the Kronos product. However, the transition from Kronos to UKG has been a bit challenging. In many instances, our organization is reiterating current architecture (which is hosted by UKG) to inform future business decisions. Similarly, there were a lot of unanticipated costs associated with the transition from Workforce Central (WFC) to Dimensions that were not disclosed. Hopefully, as the organization continues to mature, some of these kinks will be worked out. The initial challenge is duplicative efforts and meetings, and new statements of work that far exceed an initially agreed upon contract.
Anonymous | TrustRadius Reviewer

Pros

Novatime

  • User interface is great for administrators.
  • User experience has been really appreciated by our users (managers/supervisors).
  • User experience has also been really appreciated by our non-exempt employees when punching in and out.
Anonymous | TrustRadius Reviewer

UKG Dimensions

  • Customer Service
  • Integration options
  • Staying Current with trends
Aaron Ward | TrustRadius Reviewer

Cons

Novatime

  • It can be very slow and delayed in punches.
  • It doesn't always capture everyone's punches immediately.
  • There are quite a few areas where you have to be mindful of saving it correctly otherwise the information is all lost and that can be frustrating for users.
Anonymous | TrustRadius Reviewer

UKG Dimensions

  • The training sessions provided in KMap should have more content to understand the concepts.
  • The Interface outputs summary section can be improved to allow a printable format.
Lavanya Reddy | TrustRadius Reviewer

Usability

Novatime

Novatime 7.0
Based on 1 answer
On the employee's side of things, Novatime is pretty intuitive and fairly easy to use. All they have to do is either press a button to punch in or punch out. If they are entering in their hours, all they have to do is type in the number of hours per day.On the manager's side of things, Novatime is also fairly easy to use. It highlights in red any missed punches and in green any OT that the employee has. There are links on the homepage of the manager's page that will lead them to a list of all their employees' missed punches for a pay period and they can fix them all before payroll is due.Novatime becomes a bit more complicated on the administrator's side. The issues I have run into with Novatime normally come after updates/upgrades to their system. They have been getting better, but the administrator's side is still a bit clunky and takes a while to find what you are looking for. It is not as intuitive as the other sides and takes a bit of computer knowledge to figure it out.
Jennifer Steffens | TrustRadius Reviewer

UKG Dimensions

No score
No answers yet
No answers on this topic

Support Rating

Novatime

Novatime 8.5
Based on 4 answers
The program itself can be customized in many different ways to meet the needs of the company/organization that it is working with. The charts/graphs on the new homepage are somewhat helpful and link to useful information. It has some really nice scheduling features that allow managers to see the difference between hours expected to work and actual hours worked as well as overtime, absences, and non-scheduled shifts. Processing payroll is quite simple. PTO request off is straightforward.
Anonymous | TrustRadius Reviewer

UKG Dimensions

UKG Dimensions 7.0
Based on 2 answers
  • Kronos Workforce Dimensions a new product, and it has a lot of scope for improvement, with future releases. One of the best tools to perform time tracking.
  • Their support team is very knowledgeable, and their SLA's are pretty tight. Any query raised would be addressed in a few hours.
  • Timeclock configuration can be complicated; however, their support team knows the processes and guidelines.
Lavanya Reddy | TrustRadius Reviewer

Alternatives Considered

Novatime

The product is easy to use, and everyone picks up on it quickly. It is less expensive, and has more to offer than any other product I’ve found.
Adam Bander | TrustRadius Reviewer

UKG Dimensions

It was sold as the new, improved, much more robust Workforce Central. We chose Dimensions because Adobe Flash will no longer be supported and we needed to find another solution. Since we were already using Kronos WFC and Workforce Telestaff, we had made some significant investments in the software and were satisfied enough with both products, we decided to migrate to Dimensions.
Anonymous | TrustRadius Reviewer

Return on Investment

Novatime

  • We've had great positive impact from our employees and supervisors, who have been really appreciative of improvements over our last timekeeping system.
  • Less time has been spent in dealing with system issues/errors for timesheets, etc.
Anonymous | TrustRadius Reviewer

UKG Dimensions

  • TOTALLY Eliminated paper timesheets & Time Off Requests
  • Assisted with Grant Fund Tracking
Aaron Ward | TrustRadius Reviewer

Screenshots

Pricing Details

Novatime

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

UKG Dimensions

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
Optional

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