What users are saying about
3 Ratings
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12 Ratings
3 Ratings
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Score 8 out of 100

SoGoSurvey

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12 Ratings
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Score 8.8 out of 100

Likelihood to Recommend

Novi Survey

Novi Survey works really well as a cost-effective option for companies looking to provide surveys and polls to a larger audience. The cost helps provide a great incentive for users to learn the (more complicated) service and save previous templates to save time in the future. The platform enables users the opportunity to export survey / poll results to other formats (such as excel) and quantify the data more effectively. The platform does struggle in immediate availability for users - as there is a larger learning curve compared to other options out in the market. So, if one is looking for immediate speed and accessibility to a platform, they may want to look for another option. However, if there is a dedicated user who is willing to train and improve, then this may be the platform for you.
Joshua Melder | TrustRadius Reviewer

SoGoSurvey

SoGoSurvey is more robust than any other survey software I have used. Comparing it to SurveyMonkey and other similar tools is not possible because it is such a robust tool. Where it falls short is on multi-media management, where a user might want to insert an image, video, gif, etc. into the survey.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Survey Format & Appearance

Novi Survey
6.3
SoGoSurvey
Survey templates
Novi Survey
6.0
SoGoSurvey
Themes
Novi Survey
6.0
SoGoSurvey
Custom logo/branding
Novi Survey
7.0
SoGoSurvey

Survey Content

Novi Survey
8.7
SoGoSurvey
Changes to live survey
Novi Survey
9.0
SoGoSurvey
Question design help
Novi Survey
9.0
SoGoSurvey
Multiple question types
Novi Survey
8.0
SoGoSurvey

Survey Logic

Novi Survey
9.0
SoGoSurvey
Survey logic flexibility
Novi Survey
9.0
SoGoSurvey

Survey Reporting & Analytics

Novi Survey
8.6
SoGoSurvey
Response tracking
Novi Survey
9.0
SoGoSurvey
Data export
Novi Survey
9.0
SoGoSurvey
Standard reports
Novi Survey
9.0
SoGoSurvey
Custom reports
Novi Survey
9.0
SoGoSurvey
Analytics
Novi Survey
7.0
SoGoSurvey

Survey Administration & Security

Novi Survey
8.0
SoGoSurvey
Access controls
Novi Survey
8.0
SoGoSurvey
Compliance
Novi Survey
8.0
SoGoSurvey

Survey Distribution

Novi Survey
7.0
SoGoSurvey
Respondent restrictions
Novi Survey
7.0
SoGoSurvey

Pros

Novi Survey

  • Novi Survey does a fantastic job of allowing users to create nearly unlimited templates for future use.
  • The tool allows users to create surveys that work well for a variety of platforms including mobile applications
  • The platform is extremely cost-effective. My company is extremely large and the average per-user cost is incredibly efficient
Joshua Melder | TrustRadius Reviewer

SoGoSurvey

  • We find SoGoSurvey to be very easy to use and simple to set up surveys and forms. I have used other survey software in the past and always struggled with setting up something quickly. SoGoSurvey finally enabled me to do that.
  • I love the Survey Bank. Ready to use survey templates with great set of questions on a range of topics and issues.
  • Rules and Alerts - I like this feature as it sends me a real-time alert based on the rules we have set up in our account.
  • The support team is amazing! Prompt and caring. I have reached out at odd hours and have always received a quick response.
Harris Kahn | TrustRadius Reviewer

Cons

Novi Survey

  • The user-interface of Novi Survey is rather dated. There are many other survey tools that look more up to date.
  • One has to spend a significantly larger amount of time in order to create surveys. The platform is much more manual than others.
  • There is a lack of pre-made templates that can help new users out - especially among most standard types of surveys.
Joshua Melder | TrustRadius Reviewer

SoGoSurvey

  • It would have been nice to have a test period of running a survey, so that you could test run, then make adjustments before the survey was set. In my experience, once it was filled out once you could not really edit.
  • It would be nice to have an essay type of question. One where the answer could be up to 5 or 6 paragraphs long
Genea Barnes | TrustRadius Reviewer

Alternatives Considered

Novi Survey

My company decided on primarily using Novi Survey based on the affordable rate for a large organization. Novi Survey is a quality survey / poll builder that aims for the more manual user. The platform works well in a variety of contexts and has plenty of options to help differentiate and brand your material appropriately. Novi Survey does not have all the bells and whistles directly out of the box but offers a toolkit fit for creating quality content and efficiently extracting the results.
Joshua Melder | TrustRadius Reviewer

SoGoSurvey

SoGoSurvey was more flexible in my opinion compared to the other survey company's I looked at. It had a monthly price option that allowed for the type of logic we needed in our questions. It had great reports, a simple user interface, and tons of helpful tools and question types. I did not use the other platforms personally but would see no reason to not use SoGoSurvey again. Sales and Support were very helpful as well!
Garen Lafser | TrustRadius Reviewer

Return on Investment

Novi Survey

  • Effective survey tool for an affordable price
  • Learning the platform has increased end-user knowledge about survey logic
  • Novi Survey offers compatibility between both desktop and mobile platforms - increasing accessibility for responses
Joshua Melder | TrustRadius Reviewer

SoGoSurvey

  • Cost. The software is very reasonably priced when judged against its functionality. The cost and risk of deploying paper surveys, coupled with the additional time it would take to input the data before analysis, means we have a lot less to worry about, have saved time and money.
  • Data and reputation. Security of data is important to us. Using this software has enhanced our credibility with clients. We're serious about data security and this software shows that we are.
  • Ethics and reputation. We are also serious about achieving the highest ethical standards in research, and nothing in this software impedes our ability to meet these standards.
  • Speed. The online training, all of which has been 1-2-1, helped me get to grips with the software and deploy it quickly. The quality of training is very high indeed.
Anonymous | TrustRadius Reviewer

Screenshots

Pricing Details

Novi Survey

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?

SoGoSurvey

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Novi Survey
8.0
SoGoSurvey
8.8

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