What users are saying about
3 Ratings
14 Ratings
3 Ratings
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Score 8 out of 100
14 Ratings
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Score 6.4 out of 100

Likelihood to Recommend

Novi Survey

Novi Survey works really well as a cost-effective option for companies looking to provide surveys and polls to a larger audience. The cost helps provide a great incentive for users to learn the (more complicated) service and save previous templates to save time in the future. The platform enables users the opportunity to export survey / poll results to other formats (such as excel) and quantify the data more effectively. The platform does struggle in immediate availability for users - as there is a larger learning curve compared to other options out in the market. So, if one is looking for immediate speed and accessibility to a platform, they may want to look for another option. However, if there is a dedicated user who is willing to train and improve, then this may be the platform for you.
Joshua Melder | TrustRadius Reviewer

Vision Critical

From my experience, I believe that Vision Critical offers the best software to manage an insights community. They are great to work with, and my opinion has only improved over time. However, that doesn't mean it is the best survey software overall. If someone simply needs to program and distribute surveys, this may or may not be the right solution. There are some other really great survey tools on the market that are competitively priced and offer very intuitive interfaces (like Qualtrics). If you are going to recruit people to answer surveys or provide feedback on an ongoing basis (re-contacting and engaging with the same people repeatedly), though, Vision Critical would be my #1 recommendation.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Survey Format & Appearance

Novi Survey
6.3
Vision Critical
5.0
Survey templates
Novi Survey
6.0
Vision Critical
5.0
Themes
Novi Survey
6.0
Vision Critical
5.0
Custom logo/branding
Novi Survey
7.0
Vision Critical
5.0

Survey Content

Novi Survey
8.7
Vision Critical
4.7
Changes to live survey
Novi Survey
9.0
Vision Critical
5.0
Question design help
Novi Survey
9.0
Vision Critical
5.0
Multiple question types
Novi Survey
8.0
Vision Critical
4.0

Survey Logic

Novi Survey
9.0
Vision Critical
4.0
Survey logic flexibility
Novi Survey
9.0
Vision Critical
4.0

Survey Reporting & Analytics

Novi Survey
8.6
Vision Critical
4.8
Response tracking
Novi Survey
9.0
Vision Critical
5.0
Data export
Novi Survey
9.0
Vision Critical
6.0
Standard reports
Novi Survey
9.0
Vision Critical
5.0
Custom reports
Novi Survey
9.0
Vision Critical
5.0
Analytics
Novi Survey
7.0
Vision Critical
3.0

Survey Administration & Security

Novi Survey
8.0
Vision Critical
6.0
Access controls
Novi Survey
8.0
Vision Critical
6.0
Compliance
Novi Survey
8.0
Vision Critical

Survey Distribution

Novi Survey
7.0
Vision Critical
Respondent restrictions
Novi Survey
7.0
Vision Critical

Pros

Novi Survey

  • Novi Survey does a fantastic job of allowing users to create nearly unlimited templates for future use.
  • The tool allows users to create surveys that work well for a variety of platforms including mobile applications
  • The platform is extremely cost-effective. My company is extremely large and the average per-user cost is incredibly efficient
Joshua Melder | TrustRadius Reviewer

Vision Critical

  • The team is helpful in creating complicated survey logic
  • The team is accommodating in creating interfaces that suit our desired look
  • The team keeps in regular contact in order to effectively manage our requests and goals
Margaret (Meg) Manning | TrustRadius Reviewer

Cons

Novi Survey

  • The user-interface of Novi Survey is rather dated. There are many other survey tools that look more up to date.
  • One has to spend a significantly larger amount of time in order to create surveys. The platform is much more manual than others.
  • There is a lack of pre-made templates that can help new users out - especially among most standard types of surveys.
Joshua Melder | TrustRadius Reviewer

Vision Critical

  • The functionality when creating a new questionnaire is rather clunky, particularly when there are a few conditional factors in the logical flow; being able to see those factors and how they apply with some sort of other logical layout would really help when creating a longer survey.
  • There are quite a few steps that aren't intuitive when launching a survey, for instance all the various dates (launch date, reserve date, survey date, etc etc etc). If there were a description field if you hovered above labeled areas of sections that explained what this field was for that would really help
  • It doesn't help either that the entire site is grey; it's a cold environment to be in for a long time, and the simple design makes it seem more clunky than it probably really is.
John Sloneker | TrustRadius Reviewer

Likelihood to Renew

Novi Survey

No score
No answers yet
No answers on this topic

Vision Critical

Vision Critical 7.5
Based on 6 answers
Vision Critical often requires you to dump the data to a statistical program. I hate that step. You waste time, and improve the chance of data being lost, or changed.
Anonymous | TrustRadius Reviewer

Usability

Novi Survey

No score
No answers yet
No answers on this topic

Vision Critical

Vision Critical 3.0
Based on 1 answer
I think there is a ton of room to improve, in things as simple as aesthetics and other areas of logical flow when it comes to creating and then launching a survey, as well as providing descriptors for what each field is referencing. For instance, there are like 5 date fields to be filled out, but no button near them that says "this date will determine _________" and I am not about to go back into the training module, which was confusing enough to FIND, let alone work through to find just ONE answer.
John Sloneker | TrustRadius Reviewer

Support Rating

Novi Survey

No score
No answers yet
No answers on this topic

Vision Critical

Vision Critical 10.0
Based on 1 answer
Absolutely fantastic support team. Willing to help you online through vast collection of how-to guides and resources, online via chatbox, or over the phone. Even though we were in different time zones, they were always available. Very helpful and knowledgeable
Anonymous | TrustRadius Reviewer

Alternatives Considered

Novi Survey

My company decided on primarily using Novi Survey based on the affordable rate for a large organization. Novi Survey is a quality survey / poll builder that aims for the more manual user. The platform works well in a variety of contexts and has plenty of options to help differentiate and brand your material appropriately. Novi Survey does not have all the bells and whistles directly out of the box but offers a toolkit fit for creating quality content and efficiently extracting the results.
Joshua Melder | TrustRadius Reviewer

Vision Critical

Vision Critical is more appealing visually but no where near as complex or robust. Vision Critical is also much more expensive though.
Anonymous | TrustRadius Reviewer

Return on Investment

Novi Survey

  • Effective survey tool for an affordable price
  • Learning the platform has increased end-user knowledge about survey logic
  • Novi Survey offers compatibility between both desktop and mobile platforms - increasing accessibility for responses
Joshua Melder | TrustRadius Reviewer

Vision Critical

  • Our use of Vision Critical's software has allowed us to dramatically increase the amount of research that we do, at a much lower cost. Since there is no incremental cost for each survey we field, we can ask many questions we wouldn't have been able to otherwise.
  • Our use of an insights community has also sped up the research process, allowing us to write, program, field and report on a survey within only a few days.
  • Because of the two advantages listed above, we have been able to listen closer to our customers' opinions.
Anonymous | TrustRadius Reviewer

Pricing Details

Novi Survey

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?

Vision Critical

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?

Rating Summary

Likelihood to Recommend

Novi Survey
8.0
Vision Critical
5.0

Likelihood to Renew

Novi Survey
Vision Critical
7.5

Usability

Novi Survey
Vision Critical
3.0

Support Rating

Novi Survey
Vision Critical
10.0

Add comparison