NoviSign vs. SoDash (discontinued)

There is no such place it is not well suited - We have catered top large manufacturing setup in putting the safety instruction. We have engaged with the government to put up signages on the high roads and toll plazas. At hotels, and malls. ... the list never ends. And no business can exception to this tool.

Incentivized

SoDash is excellent for businesses that get a high volume of customer service inquiries via social media, whether it be from one platform or many. It takes in data from Twitter, Facebook, LinkedIn, Instagram, Google, Pinterest, Flickr, blogs around the web, and lots of others. It is equally suited for a startup with a small customer service department, or an older company with a large customer service department. The software allows customer service agents to attach comments/notes to each customer that other agents can see.

Incentivized

• Wide variety of available templates
• Centralized Media Center to store all images and videos
• Visually appealing reports and dashboards

Incentivized

• SoDash covers more social media sources than any other tool on the market.
• SoDash's AI can interpret incoming messages and select and deliver the appropriate pre-written responses, allowing us to engage with large amounts of social traffic easily.
• SoDash rates Twitter influence, allowing you to see who the most influential people to your brand are.
• SoDash allows you to set-up email alerts for messages with particular keywords, high/low levels of activity, and even audio alerts should you want to run SoDash in the background.

Incentivized

• When working on any other browser other than Chrome, it lags a bit
• Very minimal menus are available on the home screen (Creatives, Playlists, Screens)
• Help documentation is not available which makes understanding the platform a little tough

Incentivized

• The 14 day free trial was not fully functional, so I was not able to demo all its features.

Incentivized

We selected SoDash for two main reasons: 1) It takes in data from more social media sources than any other software, and 2) Its price point made it a good value. Those things are what differentiate it from its competition.

Incentivized

• We have catered to from small size to large size companies, start-ups, etc. Hence. we were able to break even in just about 9 months.
• We have extensively made use of all the features of the software and were able to make best use of it. Hence, we didint feel the cost pinch, unlike many others.

Incentivized

• It allows one customer service agent to do the work of two.

Incentivized