NoviSign vs. Versature

There is no such place it is not well suited - We have catered top large manufacturing setup in putting the safety instruction. We have engaged with the government to put up signages on the high roads and toll plazas. At hotels, and malls. ... the list never ends. And no business can exception to this tool.

Incentivized

Versature is versatile - it will likely perform very well in any office setting. It performs especially well with remote employees. When we had to move our operations to home during the pandemic, everyone was able to smoothly transfer calls to home or cell phones, so we didn't have to transfer equipment from one place to another. When we were in an office setting, however, Versature was also quite the helpful system. I don't see us moving away from Versature in a long time, whether we stay working remotely or we move back into the office.

Incentivized

• Wide variety of available templates
• Centralized Media Center to store all images and videos
• Visually appealing reports and dashboards

Incentivized

• Working remotely: switching our operations to home was done easily through Versature's online portals.
• Voicemail: transcription/voicemails received through email are very helpful.
• Answering rules: since you can have several answering rules over various timelines, Versature allows you to customize your answering rules properly, which makes better use of your time.

Incentivized

• When working on any other browser other than Chrome, it lags a bit
• Very minimal menus are available on the home screen (Creatives, Playlists, Screens)
• Help documentation is not available which makes understanding the platform a little tough

Incentivized

• Voicemail transcription that recognizes French: whenever a voicemail comes in French, the transcription is irrelevant.
• Better voicemail transcription overall: at times, if the person leaving a message speaks too fast or doesn't speak clearly enough, the transcription isn't helpful.
• Integration of time frames with answering rules: currently two windows when it could be just one in my opinion.

Incentivized

I usually scour the help section/articles on their website if I am unsure of how to proceed with something. However, it has happened once or twice that I haven't found the answer I was looking for, and I therefore hopped on to their live chat. Their agents are always polite, kind, and quick to answer any question. If they don't know the answer, they will find it for you after a short pause. For those who prefer calling in and speaking with someone, you can just dial 611 from any Versature phone to reach an agent

Incentivized

• We have catered to from small size to large size companies, start-ups, etc. Hence. we were able to break even in just about 9 months.
• We have extensively made use of all the features of the software and were able to make best use of it. Hence, we didint feel the cost pinch, unlike many others.

Incentivized

• Good cost when we had shopped around.
• Good value for the price paid.

Incentivized