Likelihood to Recommend Psyche Systems Corporation
NucleoLIS has the flexibility to build workflows for any type of clinical test. I experienced all of the positives that Psyche systems and NucleoLIS had to offer when I was tasked with building a workflow for COVID-19 testing. We were able to establish a LIMS workflow for COVID-19 testing in a matter of weeks in order to ramp up our testing to serve our community when we were one of the only testing sites available.
Read full review Globally, the system is not very well suited. Lack of appropriate interfaces for instrument detectors is a good example. Watson lims can maintain sample traceability correctly however, it is clearly not designed for high throughput sample analysis. Our laboratory global efficiency significantly decreased upon Watson Lims implementation. New ''Analytical samples'' functionality was now well designed and have a lot of limitations. The Software validation provided and executed by the vendor is weak and showed major execution error also with poor documentation practice. Very disappointing.
Read full review Pros Psyche Systems Corporation
The concept of Master assay and study assay is interesting. The security management can not be considered as an innovation but works correctly. Read full review Cons Psyche Systems Corporation
Software as flexible as NucleoLIS does require time to implement. I would like to see more out-of-the-box solutions for specimen workflows specific for the testing being offered. There isn't a billing option but it does allow data to be exported to be used by third-party billing software. Read full review Watson have a lot of things to improve. The software has a old user interface absolutely not up to the current software standard. The backend is even worst. The software has a old user interface absolutely not up to the current software standard. The backend is even worst. The system crash regularly. The licensing service do not works properly, half of the time we need to restart the licensing server to provide access to new users. The process that needs to be used to allow samples analysis a result reporting is rigid and clearly not enough flexible. Multiple excel macro were internally created to cover aspect not supported by the software. Interface between Thermo Fisher Watson Lims and Thermo Fisher Q Exactive instrument do not works. Watson Lims cannot interface neither with current version of WinNonLin software. This is a major lack. Read full review Support Rating Psyche Systems Corporation
Support is not reactive and is slow. Support has difficulty recognizing and admitting software bugs when reported by the client
Read full review Alternatives Considered Psyche Systems Corporation
I have used multiple LIMS systems in my career and have also developed internal systems for specific testing. NucleoLIS provides a great balance of developing a personalized system in a well-established and functional existing framework to build out each individual lab's workflows. This can be done without the need to have an entire IT department which I could not say for the previous systems I used.
Read full review The only reason to have selected Watson lims software is for its (overestimated!) credibility in the industry.
Read full review Return on Investment Psyche Systems Corporation
The only positive impact is for client facing. Watson lims is well known in the industry and the purchase of this software increase the credibility of our organization. The ROI is a disaster. First: The cost of the software is significantly to high, the user licences cost also contribute in the ROI disaster. Second: The implementation of watson lims significantly decrease our laboratory efficiency. Read full review ScreenShots