What users are saying about
4 Ratings
1 Ratings
4 Ratings
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Score 7.8 out of 100
1 Ratings
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Score 10 out of 100

Likelihood to Recommend

Nuclino

One of the best tools for small team wiki/collaboration site. After setting things up in a day, there was almost no learning curve for the users. Not the best solution for bigger teams though. Because of the mobile apps, the user can be productive while on the move too! Desktop and web version are working fine.
Anonymous | TrustRadius Reviewer

XM SendSecure

It is super easy to use any time we have a need to send something encrypted. It is great, because if we have a client that needs to send us something, we can send that person a link and they are able to use that to send us a protected file.
Matthew Ottis | TrustRadius Reviewer

Feature Rating Comparison

Project Management

Nuclino
7.8
XM SendSecure
Task Management
Nuclino
8.0
XM SendSecure
Mobile Access
Nuclino
7.1
XM SendSecure
Search
Nuclino
7.2
XM SendSecure
Visual planning tools
Nuclino
9.0
XM SendSecure

Communication

Nuclino
7.0
XM SendSecure
Notifications
Nuclino
8.0
XM SendSecure
Discussions
Nuclino
4.0
XM SendSecure
Internal knowledgebase
Nuclino
9.0
XM SendSecure

File Sharing & Management

Nuclino
7.6
XM SendSecure
Versioning
Nuclino
7.3
XM SendSecure
Document collaboration
Nuclino
8.4
XM SendSecure
Access control
Nuclino
7.8
XM SendSecure
Advanced security features
Nuclino
7.0
XM SendSecure

Pros

Nuclino

  • Clean simple interface where users can onboard quickly and get to documenting - no "plugins" that the user has to learn to use.
  • Great structuring method which shows on the left-hand side allowing the user to drag-n-drop items in the hierarchy where they are needed quickly.
  • Ability to view history to see changes and export content into word and PDF formats.
  • Great search interface that quickly shows the results using auto-complete in keeping with the clean interface.
Anonymous | TrustRadius Reviewer

XM SendSecure

  • It is very user-friendly even for users that are not particularly tech-savvy.
  • The integration into Outlook makes it so convenient to use.
  • Gaining access to the portal is easy as well, so if you are away from your workstation, you can still send things securely.
Matthew Ottis | TrustRadius Reviewer

Cons

Nuclino

  • No real offline use is possible.
  • For small teams it's ok, but pricing is too high if lots of employees need to work with it.
Anonymous | TrustRadius Reviewer

XM SendSecure

  • Only compatible with Outlook 2010 or newer.
  • Only compatible with Windows OS.
  • No other complaints so far.
Matthew Ottis | TrustRadius Reviewer

Support Rating

Nuclino

Nuclino 8.0
Based on 1 answer
The Nuclino knowledge base is good. Most answers to your questions can be found there. I didn't need to contact support at all.
Anonymous | TrustRadius Reviewer

XM SendSecure

No score
No answers yet
No answers on this topic

Alternatives Considered

Nuclino

Nuclino is the clear winner when it comes to ease of use for both the administrator and user. Less setup time and less "training" time. The streamlined interface is quick and intuitive to learn and is not cluttered as compared to Confluence. Every tool you need to use to create a page or administer the workspace is available immediately on screen or by right-clicking. In contrast, Confluence buries many tools in administrative interfaces and only allows use of some features once you make several clicks to include a "macro" or "plug-in". We use both tools and I get complaints constantly from my team about how complicated Confluence can get just to author a quick page.
Anonymous | TrustRadius Reviewer

XM SendSecure

None. We were not able to email securely.
Matthew Ottis | TrustRadius Reviewer

Return on Investment

Nuclino

  • Having a central documentation allowed users to find data more quickly, which resulted in 50% less "question" type bugs that would appear in our queue.
  • Collaborating documentation before development resulted in less bugs; this is part process but the ease of sharing and making related documentation easy to access encouraged users into adapting the process.
  • Increased use in documentation allows support response time to be higher for triage since supporting documentation is ready to go.
Anonymous | TrustRadius Reviewer

XM SendSecure

  • It allowed us to become HIPAA compliant with email.
  • It integrates seamlessly into our current email interface.
  • Support we have received has been excellent. Always timely.
Matthew Ottis | TrustRadius Reviewer

Screenshots

Pricing Details

Nuclino

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

XM SendSecure

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
Optional

Rating Summary

Likelihood to Recommend

Nuclino
8.6
XM SendSecure
10.0

Support Rating

Nuclino
8.0
XM SendSecure

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