3 Ratings
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Score 8.2 out of 100
189 Ratings
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Score 7.3 out of 100

Likelihood to Recommend

Nudge.ai

Nudge.ai is well suited for individual contributors without enough time or resource to do proper research on clients/prospects. It may work as well for larger teams, but I don't have experience using Nudge.ai in that environment. Nudge.ai is easy to use, so the onboarding and ramp-up time is quick.
Tom Wondra | TrustRadius Reviewer

Oracle CX Sales (formerly Oracle Engagement Cloud)

It is a really good solution when it comes to insights on companies where you want to place your products because it tells you all the information where you can attach the use of your solution, the only thing is that it needs more information on mid-market.
ABRAHAM PABLO | TrustRadius Reviewer

Feature Rating Comparison

Sales Force Automation

Nudge.ai
Oracle CX Sales (formerly Oracle Engagement Cloud)
8.0
Customer data management / contact management
Nudge.ai
Oracle CX Sales (formerly Oracle Engagement Cloud)
8.4
Workflow management
Nudge.ai
Oracle CX Sales (formerly Oracle Engagement Cloud)
8.1
Territory management
Nudge.ai
Oracle CX Sales (formerly Oracle Engagement Cloud)
8.1
Opportunity management
Nudge.ai
Oracle CX Sales (formerly Oracle Engagement Cloud)
8.4
Integration with email client (e.g., Outlook or Gmail)
Nudge.ai
Oracle CX Sales (formerly Oracle Engagement Cloud)
8.3
Contract management
Nudge.ai
Oracle CX Sales (formerly Oracle Engagement Cloud)
7.8
Quote & order management
Nudge.ai
Oracle CX Sales (formerly Oracle Engagement Cloud)
8.2
Interaction tracking
Nudge.ai
Oracle CX Sales (formerly Oracle Engagement Cloud)
8.2
Channel / partner relationship management
Nudge.ai
Oracle CX Sales (formerly Oracle Engagement Cloud)
6.7

Customer Service & Support

Nudge.ai
Oracle CX Sales (formerly Oracle Engagement Cloud)
10.0
Case management
Nudge.ai
Oracle CX Sales (formerly Oracle Engagement Cloud)
10.0
Call center management
Nudge.ai
Oracle CX Sales (formerly Oracle Engagement Cloud)
10.0
Help desk management
Nudge.ai
Oracle CX Sales (formerly Oracle Engagement Cloud)
10.0

Marketing Automation

Nudge.ai
Oracle CX Sales (formerly Oracle Engagement Cloud)
8.5
Lead management
Nudge.ai
Oracle CX Sales (formerly Oracle Engagement Cloud)
9.0
Email marketing
Nudge.ai
Oracle CX Sales (formerly Oracle Engagement Cloud)
8.0

CRM Project Management

Nudge.ai
Oracle CX Sales (formerly Oracle Engagement Cloud)
8.7
Task management
Nudge.ai
Oracle CX Sales (formerly Oracle Engagement Cloud)
8.9
Reporting
Nudge.ai
Oracle CX Sales (formerly Oracle Engagement Cloud)
8.4

CRM Reporting & Analytics

Nudge.ai
Oracle CX Sales (formerly Oracle Engagement Cloud)
8.6
Forecasting
Nudge.ai
Oracle CX Sales (formerly Oracle Engagement Cloud)
8.4
Pipeline visualization
Nudge.ai
Oracle CX Sales (formerly Oracle Engagement Cloud)
7.9
Customizable reports
Nudge.ai
Oracle CX Sales (formerly Oracle Engagement Cloud)
9.5

Customization

Nudge.ai
Oracle CX Sales (formerly Oracle Engagement Cloud)
8.3
Custom fields
Nudge.ai
Oracle CX Sales (formerly Oracle Engagement Cloud)
8.8
Custom objects
Nudge.ai
Oracle CX Sales (formerly Oracle Engagement Cloud)
8.8
Scripting environment
Nudge.ai
Oracle CX Sales (formerly Oracle Engagement Cloud)
7.7
API for custom integration
Nudge.ai
Oracle CX Sales (formerly Oracle Engagement Cloud)
8.1

Security

Nudge.ai
Oracle CX Sales (formerly Oracle Engagement Cloud)
8.7
Single sign-on capability
Nudge.ai
Oracle CX Sales (formerly Oracle Engagement Cloud)
9.0
Role-based user permissions
Nudge.ai
Oracle CX Sales (formerly Oracle Engagement Cloud)
8.4

Social CRM

Nudge.ai
Oracle CX Sales (formerly Oracle Engagement Cloud)
8.0
Social data
Nudge.ai
Oracle CX Sales (formerly Oracle Engagement Cloud)
8.0
Social engagement
Nudge.ai
Oracle CX Sales (formerly Oracle Engagement Cloud)
8.0

Integrations with 3rd-party Software

Nudge.ai
Oracle CX Sales (formerly Oracle Engagement Cloud)
9.2
Marketing automation
Nudge.ai
Oracle CX Sales (formerly Oracle Engagement Cloud)
8.4
Compensation management
Nudge.ai
Oracle CX Sales (formerly Oracle Engagement Cloud)
10.0

Platform

Nudge.ai
Oracle CX Sales (formerly Oracle Engagement Cloud)
6.6
Mobile access
Nudge.ai
Oracle CX Sales (formerly Oracle Engagement Cloud)
6.6

Pros

Nudge.ai

  • Locates social media and news mentions of target companies and individuals
  • Integrates seamlessly with Gsuite Gmail
  • Info is presented in a very user-friendly manner
Tom Wondra | TrustRadius Reviewer

Oracle CX Sales (formerly Oracle Engagement Cloud)

  • Each time we've had a hurdle, we were given internal assistance to ensure we were not left alone.
  • It is easily customizable to add and subtract anything you see fit (we've added additional filters down to the zip code, state, rep's name, etc. to filter through data most effectively.
  • There is no lag in the system. If you see it there, it is tracked in real time.
Simon Vargas | TrustRadius Reviewer

Cons

Nudge.ai

  • The Gsuite add-on can be a little intrusive in that it takes up screen real estate
  • Web dashboard is a little busy, so it can be overwhelming out the gate
  • Some of the features are only available with the paid subscription—giving a "taste" would be helpful in assessing whether to pay or not
Tom Wondra | TrustRadius Reviewer

Oracle CX Sales (formerly Oracle Engagement Cloud)

  • Although not necessarily designed for it, our sales team finds it difficult to use the product for tracking demo units.
  • The mobile version of the application falls very short. Our IT department fields a lot of complaints regarding its functionality.
  • Following application upgrades - which are frequent - we often have to rebuild some of the custom screens we created.
Anonymous | TrustRadius Reviewer

Likelihood to Renew

Nudge.ai

Nudge.ai 10.0
Based on 1 answer
We will definitely be renewing. The value for the price we are paying is solid, and we are interested in growing our use to see if we can expand on the value we are getting from Nudge.ai.
Tom Wondra | TrustRadius Reviewer

Oracle CX Sales (formerly Oracle Engagement Cloud)

Oracle CX Sales (formerly Oracle Engagement Cloud) 7.0
Based on 26 answers
So far it is all good with BigMachines, looking for new features since Oracle acquisition has created a lot of expectations. We have outlined our limitations (out of box functionality) in our periodic customer successor advice meetings for a while, hope we get a resolution soon. Also, the BigMachines user license fee has increased a lot in the last three years.
Eugine G Amalraj | TrustRadius Reviewer

Usability

Nudge.ai

No score
No answers yet
No answers on this topic

Oracle CX Sales (formerly Oracle Engagement Cloud)

Oracle CX Sales (formerly Oracle Engagement Cloud) 4.0
Based on 6 answers
The software UI can be as complex or as simple as you need it to be (depending on the business). It does require training others on quote configuration and the order in which to build out order positions prior to configuring a quote. Once users are trained;however, it is fairly straight-forward. The UI is still more static than other new wizard/drag-and-drop models, but it get's the job done
Stephen Crane | TrustRadius Reviewer

Reliability and Availability

Nudge.ai

No score
No answers yet
No answers on this topic

Oracle CX Sales (formerly Oracle Engagement Cloud)

Oracle CX Sales (formerly Oracle Engagement Cloud) 10.0
Based on 6 answers
Other than one day two years ago and an hour or two a few times since then due to data center outages, it has been very reliable
Anonymous | TrustRadius Reviewer

Performance

Nudge.ai

No score
No answers yet
No answers on this topic

Oracle CX Sales (formerly Oracle Engagement Cloud)

Oracle CX Sales (formerly Oracle Engagement Cloud) 8.0
Based on 4 answers
It depends upon the day however there are so many failure points with online services, including our internet service, that this is probably closer to 9 with the latest version
Anonymous | TrustRadius Reviewer

Support Rating

Nudge.ai

Nudge.ai 10.0
Based on 1 answer
Nudge.ai is fairly intuitive, so the need for support is minimal. I have only had to reach out to the support team a couple of times for minor issue. The response has been quick and issues resolved to my satisfaction in a reasonable time frame. I have no issues with Nudge support at this time.
Tom Wondra | TrustRadius Reviewer

Oracle CX Sales (formerly Oracle Engagement Cloud)

Oracle CX Sales (formerly Oracle Engagement Cloud) 2.2
Based on 6 answers
Some specific support personal was good and fixed some problems fast using proper solutions. But when one of them went to sleep when we had critical issues and they do unreported commits to our production environment which caused issues and they were hiding it?? you can not give more than a two (maybe even that is too much). They also failed to add a feature for us which also bring the grade down.
Anonymous | TrustRadius Reviewer

In-Person Training

Nudge.ai

No score
No answers yet
No answers on this topic

Oracle CX Sales (formerly Oracle Engagement Cloud)

Oracle CX Sales (formerly Oracle Engagement Cloud) 8.0
Based on 2 answers
They have pretty good training. Our business analysts have been able to go to entry and advanced level training. They have a train the trainer model. Our business analyst attended training, then trained the rest of our staff.
Anonymous | TrustRadius Reviewer

Implementation Rating

Nudge.ai

No score
No answers yet
No answers on this topic

Oracle CX Sales (formerly Oracle Engagement Cloud)

Oracle CX Sales (formerly Oracle Engagement Cloud) 2.0
Based on 12 answers
It was a much more technical implementation than we thought. It involved much more code.

Future releases have made and will make administering the tool easier.

EDL consulting had one good developer, but when he was moved off, they were horrible to work with.

The BMI sales team does a “BOA” or a “Business Operation Assessment” which is extremely valuable, not only for them to scope an implementation and get more reach within the organization, but it is also a documentation of business process that most organizations don’t have. It highlights inefficiencies and allows for correction during implementation.

Having a dedicated team (in-house) for implementation is key
Anonymous | TrustRadius Reviewer

Alternatives Considered

Nudge.ai

Nudge.ai is in a fairly unique space. It isn't quite a CRM, it isn't quite a social or news channel. But, it has aspects of all. Nudge.ai was chosen because it allowed us to use one tool for multiple purposes. LinkedIn Sales Navigator is probably the closest to Nudge.ai but is less automated. Sales Navigator requires more setup and care and feeding. Nudge.ai just kind of works.
Tom Wondra | TrustRadius Reviewer

Oracle CX Sales (formerly Oracle Engagement Cloud)

We debated a few different options, including a home-grown custom program, uCommerce, and just using only Oracle Commerce Cloud. Since we had already decided to use Oracle Commerce Cloud over uCommerce, the integrations available between OCC, Oracle's ERP system, and Oracle CPQ definitely seemed like the easiest option with the greatest benefits. However, the cost/benefit of Oracle CPQ was more apparent when we were ready to launch more complex configurations across all of our product groups.
Michael Weissberg | TrustRadius Reviewer

Return on Investment

Nudge.ai

  • Haven't quantified, but saves hours of personal time researching.
  • Keeping contacts/prospects top of mind keeps them from slipping away, so helps to avoid loss of revenue.
  • Brings contacts/companies not on your target list into view, so adding pipeline and potential revenue.
Tom Wondra | TrustRadius Reviewer

Oracle CX Sales (formerly Oracle Engagement Cloud)

  • As an account manager who does a lot of their own prospecting, DataFox has literally saved myself and my co-workers hours per week in prospecting. Manually finding companies and assembling lists can take a long time, but with DataFox what took hours before can now be accomplished in 15 minutes.
  • DataFox has allowed our team to reach more companies faster. Expanding our reach means more exposure, which means more demos and more closed deals.
Shane Finnegan | TrustRadius Reviewer

Screenshots

Pricing Details

Nudge.ai

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Oracle CX Sales (formerly Oracle Engagement Cloud)

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Nudge.ai
8.0
Oracle CX Sales (formerly Oracle Engagement Cloud)
7.4

Likelihood to Renew

Nudge.ai
10.0
Oracle CX Sales (formerly Oracle Engagement Cloud)
7.0

Usability

Nudge.ai
Oracle CX Sales (formerly Oracle Engagement Cloud)
4.0

Reliability and Availability

Nudge.ai
Oracle CX Sales (formerly Oracle Engagement Cloud)
10.0

Performance

Nudge.ai
Oracle CX Sales (formerly Oracle Engagement Cloud)
8.0

Support Rating

Nudge.ai
10.0
Oracle CX Sales (formerly Oracle Engagement Cloud)
2.2

In-Person Training

Nudge.ai
Oracle CX Sales (formerly Oracle Engagement Cloud)
8.0

Implementation Rating

Nudge.ai
Oracle CX Sales (formerly Oracle Engagement Cloud)
2.0

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