What users are saying about
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This review does not include a rating.
361 Ratings
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Score 8.2 out of 100

Feature Set Ratings

    Online Storefront

    NuORDER

    Feature Set Not Supported
    N/A
    8.1

    Salesforce Commerce Cloud

    81%
    Salesforce Commerce Cloud ranks higher in 9/9 features

    Product catalog & listings

    N/A
    0 Ratings
    8.5
    85%
    34 Ratings

    Product management

    N/A
    0 Ratings
    8.3
    83%
    34 Ratings

    Bulk product upload

    N/A
    0 Ratings
    8.3
    83%
    33 Ratings

    Branding

    N/A
    0 Ratings
    7.8
    78%
    33 Ratings

    Mobile storefront

    N/A
    0 Ratings
    8.2
    82%
    31 Ratings

    Product variations

    N/A
    0 Ratings
    8.3
    83%
    35 Ratings

    Website integration

    N/A
    0 Ratings
    8.0
    80%
    34 Ratings

    Visual customization

    N/A
    0 Ratings
    7.8
    78%
    35 Ratings

    CMS

    N/A
    0 Ratings
    7.4
    74%
    32 Ratings

    Online Shopping Cart

    NuORDER

    Feature Set Not Supported
    N/A
    8.1

    Salesforce Commerce Cloud

    81%
    Salesforce Commerce Cloud ranks higher in 2/2 features

    Abandoned cart recovery

    N/A
    0 Ratings
    8.0
    80%
    27 Ratings

    Checkout user experience

    N/A
    0 Ratings
    8.1
    81%
    32 Ratings

    Online Payment System

    NuORDER

    Feature Set Not Supported
    N/A
    8.8

    Salesforce Commerce Cloud

    88%
    Salesforce Commerce Cloud ranks higher in 1/1 features

    eCommerce security

    N/A
    0 Ratings
    8.8
    88%
    30 Ratings

    eCommerce Marketing

    NuORDER

    Feature Set Not Supported
    N/A
    8.3

    Salesforce Commerce Cloud

    83%
    Salesforce Commerce Cloud ranks higher in 3/3 features

    Promotions & discounts

    N/A
    0 Ratings
    8.4
    84%
    31 Ratings

    Personalized recommendations

    N/A
    0 Ratings
    8.5
    85%
    33 Ratings

    SEO

    N/A
    0 Ratings
    8.0
    80%
    29 Ratings

    eCommerce Business Management

    NuORDER

    Feature Set Not Supported
    N/A
    8.2

    Salesforce Commerce Cloud

    82%
    Salesforce Commerce Cloud ranks higher in 5/5 features

    Multi-site management

    N/A
    0 Ratings
    8.7
    87%
    31 Ratings

    Order processing

    N/A
    0 Ratings
    8.4
    84%
    32 Ratings

    Inventory management

    N/A
    0 Ratings
    8.2
    82%
    30 Ratings

    Shipping

    N/A
    0 Ratings
    8.1
    81%
    27 Ratings

    Custom functionality

    N/A
    0 Ratings
    7.6
    76%
    33 Ratings

    Attribute Ratings

      Likelihood to Recommend

      NuORDER

      N/A
      0 Ratings
      7.8

      Salesforce Commerce Cloud

      78%
      47 Ratings

      Likelihood to Renew

      NuORDER

      N/A
      0 Ratings
      7.8

      Salesforce Commerce Cloud

      78%
      10 Ratings

      Usability

      NuORDER

      N/A
      0 Ratings
      8.0

      Salesforce Commerce Cloud

      80%
      2 Ratings

      Availability

      NuORDER

      N/A
      0 Ratings
      8.0

      Salesforce Commerce Cloud

      80%
      2 Ratings

      Performance

      NuORDER

      N/A
      0 Ratings
      9.0

      Salesforce Commerce Cloud

      90%
      2 Ratings

      Support Rating

      NuORDER

      N/A
      0 Ratings
      9.0

      Salesforce Commerce Cloud

      90%
      6 Ratings

      In-Person Training

      NuORDER

      N/A
      0 Ratings
      8.0

      Salesforce Commerce Cloud

      80%
      1 Rating

      Implementation Rating

      NuORDER

      N/A
      0 Ratings
      8.0

      Salesforce Commerce Cloud

      80%
      4 Ratings

      Likelihood to Recommend

      Nuorder Inc.

      No answers on this topic

      Salesforce

      Global Sites; larger commerce organizations but not too large where the % rev-share would affect its feasibility in a feature comparison. Salesforce is rock solid in infrastructure and rarely has outages or issues; it scaled appropriately for holiday peak and was able to accomplish anything we put our minds to as long as we staffed development appropriately. The latter, however, is not to be overlooked. Developers are necessary and expensive.
      Read full review

      Pros

      Nuorder Inc.

      No answers on this topic

      Salesforce

      • Traffic - When we have sales, our traffic will increase exponentially and their cloud can handle the huge uptick in traffic we receive without overloading our servers.
      • Site updates - it continually monitors in the background for any upgrades or updates needed so we don't have to go in and do it ourselves. A real time saver!
      • Integration - outside plugins and add-ons are easy to install with Salesforce commerce cloud as it allows a seamless integration of extra plug ins onto our site.
      Read full review

      Cons

      Nuorder Inc.

      No answers on this topic

      Salesforce

      • Developers need to code and integrate new features. Some plug-and-play modules need to be added.
      • Loading time is longer initially for a few portals when checked. We need to improve loading time without caching.
      • The administration design is not so user-friendly. Need to minimize the options to be displayed for a first-time user.
      Read full review

      Pricing Details

      NuORDER

      Starting Price

      $0

      Editions & Modules

      NuORDER editions and modules pricing
      EditionModules

      Footnotes

        Offerings

        Free Trial
        Free/Freemium Version
        Premium Consulting/Integration Services

        Entry-level set up fee?

        No setup fee

        Additional Details

        Salesforce Commerce Cloud

        Starting Price

        $4 per month

        Editions & Modules

        Salesforce Commerce Cloud editions and modules pricing
        EditionModules

        Footnotes

          Offerings

          Free Trial
          Free/Freemium Version
          Premium Consulting/Integration Services

          Entry-level set up fee?

          No setup fee

          Additional Details

          B2B Commerce: Starter - $4 price/order Growth - $6 price/order Plus - $8 price/order B2C Commerce: Starter - 1% Gross Merchandise Value Growth - 2% Gross Merchandise Value Plus - 3% Gross Merchandise Value B2B2C Commerce: 1% Gross Merchandise Value

          Likelihood to Renew

          Nuorder Inc.

          No answers on this topic

          Salesforce

          A huge factor influencing our decision to remain on the Demandware platform is that our new parent company is standardizing all its luxury brands in the US on it. We are fortunate. However, even if we had remained an independent company, I believe we would continue on the Demandware platform for all the reasons outlined in this review. I appreciate the stability the platform has provided to our eCommerce site in the last three years as well as the continuous improvements and technological advances being rolled out that will allow us to keep the site fresh, engaging, modern and stable. I've heard many horror stories from colleagues on other platforms who struggle with the expense and complexity involved with making what should be minor and simple changes and updates to their sites.
          Read full review

          Usability

          Nuorder Inc.

          No answers on this topic

          Salesforce

          Overall it's going great. Hoping it can reach very good heights soon.
          Read full review

          Reliability and Availability

          Nuorder Inc.

          No answers on this topic

          Salesforce

          We have only had one instance where the platform went down in the time we have been using it.
          Read full review

          Support Rating

          Nuorder Inc.

          No answers on this topic

          Salesforce

          They are very responsive and a support technician will be assigned quickly. Even if there is further clarification needed for the ticket, or a solution is not immediately available, you feel that someone is there and staying on top of the issue. Most common issues are resolved quickly and satisfactorily.
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          In-Person Training

          Nuorder Inc.

          No answers on this topic

          Salesforce

          The in-person training was thorough. Trainer was pretty dry, but covered everything really well.
          Read full review

          Implementation Rating

          Nuorder Inc.

          No answers on this topic

          Salesforce

          Implementation went fairly smoothly.
          Read full review

          Alternatives Considered

          Nuorder Inc.

          No answers on this topic

          Salesforce

          Salesforce is one of the best CRM software available in the market right now. It has the right machine tools available for automation, task segregation, moving tickets, and tracking goals. It brings in a lot of personalized experience and helps in task automation.
          Read full review

          Return on Investment

          Nuorder Inc.

          No answers on this topic

          Salesforce

          • Salesforce Commerce Cloud ends up paying for itself in the long run so long as customers are taking advantage of its full capabilities.
          • I would highly recommend trying it or consulting a partner like us about it if you have an interest and think you could benefit. A thorough business analysis will tell you if this segment of Salesforce is right for your objectives.
          Read full review

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