Social Suite by Reputation.com vs. Sendible

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Social Suite by Reputation.com
Score 9.3 out of 10
N/A
The Social Suite by Reputation.com (formerly NUVI) is a social media intelligence platform. It is designed to listen, monitor, and engage, the social web. NUVI's patented bubble stream visualizes the social web in real time. Reputation.com acquired NUVI in 2021.N/A
Sendible
Score 9.2 out of 10
N/A
Sendible is a social media marketing platform that allows users to engage with their audience and track results across multiple social media channels at any time.
$9.99
per month
Pricing
Social Suite by Reputation.comSendible
Editions & Modules
No answers on this topic
Creator
$29
per month
Traction
$89
per month
Scale
$199
per month
Expansion
$399
per month
Custom White Label
price on request
Offerings
Pricing Offerings
Social Suite by Reputation.comSendible
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details—15% discount if paying annually. 15% monthly discount or 25% annual discount offered to non-profits.
More Pricing Information
Community Pulse
Social Suite by Reputation.comSendible
Top Pros
Top Cons
Features
Social Suite by Reputation.comSendible
Listening/monitoring
Comparison of Listening/monitoring features of Product A and Product B
Social Suite by Reputation.com
-
Ratings
Sendible
8.3
6 Ratings
8% above category average
Boolean keyword searches00 Ratings8.05 Ratings
Filtering out noise/spam00 Ratings8.04 Ratings
Sentiment analysis00 Ratings8.04 Ratings
Broad channel coverage00 Ratings9.16 Ratings
Publishing
Comparison of Publishing features of Product A and Product B
Social Suite by Reputation.com
-
Ratings
Sendible
9.2
12 Ratings
15% above category average
Content planning and scheduling00 Ratings10.012 Ratings
Audience targeting00 Ratings10.010 Ratings
Content optimization00 Ratings7.010 Ratings
Workflow management00 Ratings9.911 Ratings
Engagement
Comparison of Engagement features of Product A and Product B
Social Suite by Reputation.com
-
Ratings
Sendible
7.5
10 Ratings
7% below category average
Automated routing and prioritization00 Ratings6.09 Ratings
Customer interaction histories00 Ratings9.57 Ratings
Bulk actions00 Ratings7.09 Ratings
Marketing
Comparison of Marketing features of Product A and Product B
Social Suite by Reputation.com
-
Ratings
Sendible
7.0
9 Ratings
9% below category average
Lead generation00 Ratings9.04 Ratings
Content marketing00 Ratings9.09 Ratings
Paid media management00 Ratings1.01 Ratings
Campaigns and promotions00 Ratings9.02 Ratings
Channel coverage/integration
Comparison of Channel coverage/integration features of Product A and Product B
Social Suite by Reputation.com
-
Ratings
Sendible
10.0
12 Ratings
16% above category average
Twitter00 Ratings10.010 Ratings
Facebook00 Ratings10.012 Ratings
LinkedIn00 Ratings10.011 Ratings
Google+00 Ratings10.08 Ratings
Instagram00 Ratings10.09 Ratings
Pinterest00 Ratings10.04 Ratings
YouTube00 Ratings10.07 Ratings
Reporting/analytics
Comparison of Reporting/analytics features of Product A and Product B
Social Suite by Reputation.com
-
Ratings
Sendible
6.7
10 Ratings
16% below category average
Campaign success analytics00 Ratings8.010 Ratings
Real-time tracking00 Ratings5.08 Ratings
Competitor analysis00 Ratings7.05 Ratings
Account management
Comparison of Account management features of Product A and Product B
Social Suite by Reputation.com
-
Ratings
Sendible
9.0
11 Ratings
10% above category average
Role-based user permissions & privileges00 Ratings10.011 Ratings
Mobile access00 Ratings8.09 Ratings
Best Alternatives
Social Suite by Reputation.comSendible
Small Businesses
Simplify360
Simplify360
Score 7.8 out of 10
Publer
Publer
Score 9.8 out of 10
Medium-sized Companies
Mention
Mention
Score 9.4 out of 10
Social Suite by Reputation.com
Social Suite by Reputation.com
Score 9.3 out of 10
Enterprises
Emplifi Social Marketing Cloud
Emplifi Social Marketing Cloud
Score 8.9 out of 10
Social Suite by Reputation.com
Social Suite by Reputation.com
Score 9.3 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Social Suite by Reputation.comSendible
Likelihood to Recommend
4.0
(38 ratings)
10.0
(16 ratings)
Likelihood to Renew
8.5
(13 ratings)
8.0
(4 ratings)
Usability
1.0
(1 ratings)
9.0
(3 ratings)
Support Rating
-
(0 ratings)
9.9
(3 ratings)
User Testimonials
Social Suite by Reputation.comSendible
Likelihood to Recommend
Reputation.com, Inc
NUVI is great for ongoing listening, especially for long-term clients. If your monitor is already set up, the platform is great in a crisis situation. If you don't have previous monitors created, it can be less helpful if something pops up out of the blue since it cannot pull in historic data. NUVI is better for more experienced social/digital team members as there is a learning curve when you first use the software.
Read full review
Sendible
I have a fairly straightforward use case for Sendible and it meets almost all of my needs. If you are a small company that needs a collaborative solution to social media content creation, and likely has a small team (or no team) to manage social media postings, I think Sendible is likely a great tool to schedule posts and largely automate social media marketing. A larger company or more involved marketing team could still use Sendible to schedule and collaborate on posts. However, there may be additional features they may want or need (like the ability to promote posts) that may not be available with Sendible.
Read full review
Pros
Reputation.com, Inc
  • There are many great features that we like about NUVI. We initially purchased this tool just for listening/monitoring but have learned to do so much more with it.
  • I really enjoy the "stream" feature and love the reports that NUVI creates.
  • The dashboards for each monitor is also very easy and friendly to use.
Read full review
Sendible
  • Easy to schedule and post to all of your social media platforms.
  • Customer support is very accommodating and always there to help. I have never had an issue with reaching someone whether it was for a quick question or to demo other features.
  • They have an awesome affiliate program (example: I earned over $600 from one company clicking through an signing up from my affiliate link - yay!)
  • Compared to other social media platforms, Sendible has been the most robust with features and ease of use.
  • They are always making advances and upgrades to their service offerings to better meet the needs of their customers.
Read full review
Cons
Reputation.com, Inc
  • There are various quirks and bugs that become apparent as you use the tool more. Nothing that completely ruins the experience, but they can be nagging.
  • It didn't seem to pull in every use of some particular Instagram hashtags that we were tracking. Instagram reported a good bit more than NUVI did.
  • Better historical data (for collection and prediction). Currently it can pull from the last 30 days of Twitter data, which can give you some idea of volume moving forward, but in some cases it's a vast underestimate for the actual volume you'll get from all data sources. Also, if you're looking for previous mentions of your search terms beyond 30 days, then you're out of luck.
Read full review
Sendible
  • Inbox. The inbox of incoming messages/posts is very clunky. Threads are separated into individual messages, making it difficult to follow conversations.
  • Reporting. The included reporting features are limited and don't allow for enough customization to be worth using.
  • Hashtags. When discussing the 10 most common mistakes (or whatever the title might be), we are unable to say "You won't believe #3" because the system reads this as a hashtag to link rather than just a number. It adds on editing time when approving posts.
  • Default settings. As a Social Media Manager, it is annoying to have myself set as default when looking at the content calendar. I don't write the posts, just approved and schedule them, so manually entering in my writers' names in the filters could be made easier by making this an editable feature.
  • Instagram. You cannot post multiple images in a single Instagram post from Sendible.
  • Service Lists. They are supposed to be helpful in grouping your services (we do this by brand), however, these lists don't pull the information you put on individual services. So if I have a list with Facebook, Instagram, and Pinterest for Brand A, you can't just add the Brand A Service List filter onto the calendar and see all of those posts that are scheduled. They don't seem to have much purpose at all.
Read full review
Likelihood to Renew
Reputation.com, Inc
I have just gotten out of my contract and NUVI was very nice to extend more help to me in finding out ways the tool could be useful, but at this point, I declined as I've already spent months using it and still having difficulty. Perhaps for some other businesses or people, this is the perfect tool, just didn't work for me
Read full review
Sendible
If I am given a larger budget to work with then I'd like a program that tracks and collects my PR hits, as well as sends me important info to respond to. I realy like the way New Brand Analytics tracks my Trip Advisor,etc ratings
Read full review
Usability
Reputation.com, Inc
See my previous comments
Read full review
Sendible
Sendible is 100% web based so managing social media platforms can be done from anywhere with internet connectivity. During registration, Sendible takes its users on a tour of its main features. The sleek design was engineered by professionals who have great interest in social media marketing. There is ample support in case users get lost and there is no learning curve.
Read full review
Support Rating
Reputation.com, Inc
No answers on this topic
Sendible
Sendible has a great resource center which I have used multiple times throughout my year using the platform. There are plenty of troubleshooting articles and guides that make it easy to uncover the root of any small issues I may have.
Read full review
Alternatives Considered
Reputation.com, Inc
NUVI provided us with a more in-depth analysis of what we wanted to see and what we didn't know we needed to see. There is also the advantage of being able to do everything by using one product (NUVI) instead of having to using several different products to accomplish one set of tasks. It also helps that NUVI is much more engaging and appealing to look at
Read full review
Sendible
Sendible offers outstanding value for money with majority of the features offered by more expensive platforms at a much lower cost. We were using a combination of Hootsuite and Sendible. Sendible remains our primary social media scheduling tool and we were using the free version of Hootsuite as it offered superior social listening, with the ability to track posts by keywords and hashtags in streams for example. Sendible does not offer this same functionality for social listening. When Hootsuite stopped offering social listening streams for free, we dropped Hootsuite and we are currently manually searching social media platforms one at a time until we identify a cost effective social listening tool with the required features.
Read full review
Return on Investment
Reputation.com, Inc
  • Efficiency - Weekly reporting has dropped from a few hours to roughly 30 minutes. Audience segmentation studies have dropped from a month to two weeks.
  • ROI - NUVI is generally cheaper than most competitors. It's increased my margins.
  • Happier clients - With greater efficiency comes faster turn around times and happier clients.
Read full review
Sendible
  • Our case study on the Pinterest side of things was remarkable. Allowing us to schedule our pins in advance meant we could publish at a higher frequency and also at more meaningful times. It impacted our Pinterest growth and conversions from Pinterest very noticeably.
Read full review
ScreenShots

Sendible Screenshots

Screenshot of StreamsScreenshot of Monitoring KeywordsScreenshot of ReportingScreenshot of Content SuggestionsScreenshot of Compose BoxScreenshot of Bulk Importer