What users are saying about
6 Ratings
4 Ratings
6 Ratings
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Score 8 out of 100
4 Ratings
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Score 10 out of 100

Likelihood to Recommend

Nuxeo

I'd definitely recommend this tool to others as the overall functionality is very usable and useful. Document uploading, content management is taken care very well. As it is an open source tool, it comes without cost which is the best part but it would require some added security for larger companies to adopt. Security and access based control are one of the most important features.
Anonymous | TrustRadius Reviewer

SmartSearch

Not really. This is a smart product built by a bunch of former Xerox Docushare and Westbrook Fortis developers and sales directors who got tired of doing it wrong at their old employment.
Terrence Abrams | TrustRadius Reviewer

Feature Rating Comparison

Enterprise Content Management

Nuxeo
8.5
SmartSearch
Content capture & imaging
Nuxeo
8.0
SmartSearch
File sync, storage & archiving
Nuxeo
8.0
SmartSearch
Document management
Nuxeo
9.0
SmartSearch
Records management
Nuxeo
7.0
SmartSearch
Content search & retrieval
Nuxeo
9.0
SmartSearch
Enterprise content collaboration
Nuxeo
9.0
SmartSearch
Content publishing & creation
Nuxeo
9.0
SmartSearch
Security, risk management & information governance
Nuxeo
8.0
SmartSearch
Contract lifecycle management
Nuxeo
9.0
SmartSearch
Automated workflows
Nuxeo
9.0
SmartSearch
Artificial intelligence
Nuxeo
8.0
SmartSearch
Mobile support
Nuxeo
9.0
SmartSearch
Integration
Nuxeo
8.0
SmartSearch

Pros

Nuxeo

  • The platform has Lots of option to protect assets, review and share with the required people.
  • It provides a seamless transition from SharePoint which is extremely useful for our business as we have tons of data stored on SharePoint.
  • It is a powerful tool, especially for searching - since the indexing is super fast unlike other platforms.
Anonymous | TrustRadius Reviewer

SmartSearch

  • Sends email notifications to appropriate individuals when expiration or renewal notice dates are approaching.
  • Offers an easy and fast way to search for specific documents.
  • It allows managers to simply drop documents into the inboxes for Legal to permanently archive.
  • Allows documents to be easily emailed. No more sorting through various files on the desktop to try to find the correct document.
  • Is set up in an organized manner that is appropriate for the documents that are contained in the archives.
Megan Cobleigh | TrustRadius Reviewer

Cons

Nuxeo

  • During a software update - if one issue is fixed, others are broken. Proper regression testing is required.
  • Customization is bit difficult in as documentation is not as powerful. This area could be improved.
  • It has to enable bulk uploading of documents, it requires Nuxeo support assistance for this feature and this is a paid service.
Anonymous | TrustRadius Reviewer

SmartSearch

  • I use Firefox on a Mac Mini and often times my documents will not display in the preview so I will need to email them to myself first to preview prior to sending them to a client or candidate. (The Adobe image preview does not work either)
  • Sometimes it can hang up when saving files with a large amount of graphics.
R.J. Kahn | TrustRadius Reviewer

Likelihood to Renew

Nuxeo

No score
No answers yet
No answers on this topic

SmartSearch

SmartSearch 8.6
Based on 3 answers
Too easy to use, low enough TCO to continue on with for a long, long time.
Terrence Abrams | TrustRadius Reviewer

Usability

Nuxeo

No score
No answers yet
No answers on this topic

SmartSearch

SmartSearch 7.5
Based on 2 answers
Need to fix the preview utility.
R.J. Kahn | TrustRadius Reviewer

Reliability and Availability

Nuxeo

No score
No answers yet
No answers on this topic

SmartSearch

SmartSearch 9.1
Based on 1 answer
Square-9 can get this product out to you in almost the same hour your order it. We got ours very fast.
Terrence Abrams | TrustRadius Reviewer

Performance

Nuxeo

No score
No answers yet
No answers on this topic

SmartSearch

SmartSearch 8.2
Based on 1 answer
With the PDF projected viewer, the document retrieval-to-display can drag for a second more than some systems, and the capture workflow if you overload a server array can also drag, but those are the only two issues we've ever seen with this product, and they are not serious issues at all.
Terrence Abrams | TrustRadius Reviewer

Support Rating

Nuxeo

No score
No answers yet
No answers on this topic

SmartSearch

SmartSearch 6.4
Based on 2 answers
I have never really needed support for this feature.
R.J. Kahn | TrustRadius Reviewer

In-Person Training

Nuxeo

No score
No answers yet
No answers on this topic

SmartSearch

SmartSearch 7.3
Based on 1 answer
It would have been higher, but the training is a bit muted for the lesser qualified office equipment vendors who signed up as partners to sell and support it. The more experienced ECM vendors and customer end-users will find the training very good, but a bit slow.
Terrence Abrams | TrustRadius Reviewer

Implementation Rating

Nuxeo

No score
No answers yet
No answers on this topic

SmartSearch

SmartSearch 8.1
Based on 2 answers
Just let it happen. It's very quick and smooth.
Terrence Abrams | TrustRadius Reviewer

Alternatives Considered

Nuxeo

Nuxeo stacks up very well against its alternatives. It has a very good UI, migration strategy from SharePoint and documentation skills. Content management real time helps a lot. It is an ECM with DAM. Only disadvantage is that it requires a lot of support from Nuxeo to use certain features. It uses modern frameworks and technologies so that developers find their way around quickly.
Anonymous | TrustRadius Reviewer

SmartSearch

A similar product I have used was Time Matters. For a Law Firm, I think Time Matters is more useful as it keeps track of everything for a client, including billing. However, since I now work for a legal department of a corporation, SmartSearch is definitley more useful. It is not possible to seperate the documents we have internally in neat client files. We have various miscellaneous documents for many different services and customers or vendors. SmartSearch allows us to organize in broad categories that make sense to internal employees using it and to make sure security is set on specific documents. Time Matters would not have been sufficient for our managers to have access to, since it uploads all documents to the file - some of which are confidential.
Megan Cobleigh | TrustRadius Reviewer

Scalability

Nuxeo

No score
No answers yet
No answers on this topic

SmartSearch

SmartSearch 7.3
Based on 1 answer
The scale-ability is quite good actually, but you need competent sales/support folks providing it to you, so the scale is set right for the demands of your system use. Some resellers are not good at doing this, some are fantastic. If you are scaled correctly at first implementation, you'll be very happy with this system.
Terrence Abrams | TrustRadius Reviewer

Return on Investment

Nuxeo

  • It is an open source tool hence proves to be an excellent ROI. Content and document management are managed very well in the tool.
  • Security and role based features play a major role. Migration is a breeze. Hence it is a very positive impact.
  • Nuxeo has very rich feature set but its complex enough and so developers needs considerable time to ramp up on development on this platform .
Anonymous | TrustRadius Reviewer

SmartSearch

  • Increased efficiency in time management
  • Assists the company in not missing termination dates of vendors we do not wish to continue business.
  • Allows an easy analysis of all active vendors and customers.
Megan Cobleigh | TrustRadius Reviewer

Screenshots

Pricing Details

Nuxeo

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

SmartSearch

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional

Rating Summary

Likelihood to Recommend

Nuxeo
8.0
SmartSearch
8.7

Likelihood to Renew

Nuxeo
SmartSearch
8.6

Usability

Nuxeo
SmartSearch
7.5

Reliability and Availability

Nuxeo
SmartSearch
9.1

Performance

Nuxeo
SmartSearch
8.2

Support Rating

Nuxeo
SmartSearch
6.4

In-Person Training

Nuxeo
SmartSearch
7.3

Implementation Rating

Nuxeo
SmartSearch
8.1

Scalability

Nuxeo
SmartSearch
7.3

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