What users are saying about
2 Ratings
6 Ratings
2 Ratings
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Score 8.4 out of 100
6 Ratings
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Score 8.3 out of 100

Likelihood to Recommend

Nvoicepay

Nvoicepay is super helpful for organizations that want to run lean and have a lot of accounts payable going out each day/week/month. The cost of having Nvoicepay vs having an employee process payments for each of our vendors is a massive cost savings. I believe it would be less appropriate for organizations that are only sending a few payments each month or have a lot of recurring payments instead of unique bills each month. Recurring payments are easily booked and memorized in most accounting systems and setting up autopay takes care of having to actually make the transaction manually.
Anonymous | TrustRadius Reviewer

ScaleFactor

I work with several businesses and have attempted to bring ScaleFactor into multiple. Thus far the business status/environment has been suitable for ScaleFactor only once, but I'll continue to look for more.ScaleFactor is great when a company has matured beyond the owner making all accounting and banking entries. As soon as multiple systems are needed, it's likely a decent time to call ScaleFactor. I'm confident my operations could run through ScaleFactor for a long time as the next step for us would be something akin to NetSuite or some other more rigid enterprise solution. Additionally, our business has a geographically displaced work force, typically working from home. Having access to all systems via the cloud has been great. No longer do we have to pass a specific computer back and forth for a physical computer software license. It's enabled maximum work flow convenience.
Kelly Graves | TrustRadius Reviewer

Feature Rating Comparison

Security

Nvoicepay
ScaleFactor
9.1
Single sign-on capability
Nvoicepay
ScaleFactor
9.1

Reporting & Analytics

Nvoicepay
ScaleFactor
9.2
Dashboards
Nvoicepay
ScaleFactor
8.0
Standard reports
Nvoicepay
ScaleFactor
9.5
Custom reports
Nvoicepay
ScaleFactor
10.0

General Ledger and Configurable Accounting

Nvoicepay
ScaleFactor
9.1
Accounts payable
Nvoicepay
ScaleFactor
9.7
Accounts receivable
Nvoicepay
ScaleFactor
10.0
Cash management
Nvoicepay
ScaleFactor
5.0
Bank reconciliation
Nvoicepay
ScaleFactor
10.0
Expense management
Nvoicepay
ScaleFactor
10.0
Multi-division support
Nvoicepay
ScaleFactor
8.3
Regulations compliance
Nvoicepay
ScaleFactor
9.5
Electronic tax filing
Nvoicepay
ScaleFactor
10.0
Self-service portal
Nvoicepay
ScaleFactor
8.0
Standardized Processes
Nvoicepay
ScaleFactor
10.0

Inventory Management

Nvoicepay
ScaleFactor
6.5
Inventory tracking
Nvoicepay
ScaleFactor
6.5

Customization

Nvoicepay
ScaleFactor
5.0
Plug-ins
Nvoicepay
ScaleFactor
5.0

Pros

Nvoicepay

  • Nvoicepay does a great job of pulling the invoices in from our DMS system on a daily basis so we can see what invoices need to be paid.
  • NVoicepay allows for many methods of payment. They call all of your vendors for you and set them up on their preferred payment methods.
  • NVoicepay takes care of all issues for you with the vendor. They make all of the payments once you initiate it in their system.
Anna Smith | TrustRadius Reviewer

ScaleFactor

  • Delivering accurate financials quickly at the close of each month.
  • Getting small business's organized and set up for success.
  • Providing infrastructure and support at a fraction of the price of in-house talent.
Anonymous | TrustRadius Reviewer

Cons

Nvoicepay

  • Perhaps the most frustrating part of Nvoicepay is the reporting. Simply working through the filtering to find a transaction in the history is extremely difficult. If you don't select the filters in the correct order you will typically find zero results.
  • The formatting for the upload is also a little tricky. Since you are uploading an excel file, any zip codes with leading zeros typically have the zeros removed and result in a failed upload. So having to place an apostrophe in front of any leading zeros is kind of pain especially when you have 100 plus lines of transactions.
  • The main dashboard is also something to be desired. I understand the concept of providing the dashboard, but what use is it if I can't dig in and see what the numbers and graphs are made of? If Nvoicepay was able to hyperlink to the transactions that make up each category it would make the dashboard far more useful.
Anonymous | TrustRadius Reviewer

ScaleFactor

  • Seems to be a constant turnover in my team at ScaleFactor, which means a lot of explaining what our business does and needs again and again. And that means a lot of emails, disorganization and phone calls (Taking my time).
  • Chatbot doesn't seem to work well. Never answers the questions I'm in need of for a quick answer!
Anonymous | TrustRadius Reviewer

Alternatives Considered

Nvoicepay

We used Zevez in the past to make credit card payments but NVoicepay is a much more robust system which also allows for ACH and check payments. Also, they were able to contact vendors for us and sign them up with their preferred payment methods. Easy to implement and easy to use.
Anna Smith | TrustRadius Reviewer

ScaleFactor

No answers on this topic

Return on Investment

Nvoicepay

  • Nvoicepay has had only a positive impact on our overall business objectives. Since it takes care of remedial tasks of processing payments we are able to concentrate on more complex tasks such as prepping for close, creating schedules, and improving other processes.
Anonymous | TrustRadius Reviewer

ScaleFactor

  • Speed of back-office business activities has sped up significantly. Better decisions made faster.
  • Organizing and standardizing pesky aspects of running a business like employee expense tracking and accounts payable bill entry.
Kelly Graves | TrustRadius Reviewer

Screenshots

Pricing Details

Nvoicepay

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

ScaleFactor

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Nvoicepay
8.4
ScaleFactor
8.4

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