What users are saying about
2 Ratings
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Score 8 out of 100
5 Ratings
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Score 8.7 out of 100

Likelihood to Recommend

ObserveIT

  • Especially if you are working in the banking area, IT workers must use ObserveIT to provide more detailed evidence to audits.
  • You don't need to give a firewall permission to a client, you can easily do it by giving permissions to the ObserveIT server. By doing this, you will be able to understand why he/she needs this permission without asking.
Anonymous | TrustRadius Reviewer

SEON. Fraud Fighters

It is well suited for smaller businesses that would be a lot more in danger if a bigger amount of fraudulent transactions would come in. SEON is removing threats, bad merchants, and fraudsters from the equation.
Aleksandar Langer | TrustRadius Reviewer

Pros

ObserveIT

  • Takes screen captures of user's activities to understand suspicious activities better.
  • User friendly management interface makes it better.
  • Ease of upgrading all of the related servers and its agent.
Anonymous | TrustRadius Reviewer

SEON. Fraud Fighters

  • Easy to integrate
  • Powerful data enrichment
  • Device Fingerprinting
  • Proxy and tor detection
Bence Toreky | TrustRadius Reviewer

Cons

ObserveIT

  • You need to make a better optimization work on its database servers. It may cause problems working itself properly.
  • After upgrading its agents, it may give some false positive alerts like "Agent not reporting" while it reporting.
  • Archiving technology must be improved. When you restart that appliance, it needs more tuning on it to make it right.
Anonymous | TrustRadius Reviewer

SEON. Fraud Fighters

  • More optimized filtering for searches.
Joao Pereira | TrustRadius Reviewer

Likelihood to Renew

ObserveIT

ObserveIT 8.0
Based on 1 answer
It depends on the our needs actually. Audit has big space on our environment, so we need to put anything infront of them clearly. ObserveIT makes it perfectly.
Anonymous | TrustRadius Reviewer

SEON. Fraud Fighters

No score
No answers yet
No answers on this topic

Support Rating

ObserveIT

ObserveIT 10.0
Based on 1 answer
Easy to access them, immediate response and huge knowledge make them nearly perfect. Also their supports have great sense of humour :)
Anonymous | TrustRadius Reviewer

SEON. Fraud Fighters

SEON. Fraud Fighters 7.7
Based on 4 answers
Their support is great, but it would be a lot better if they would have agents always ready to help.
Aleksandar Langer | TrustRadius Reviewer

Alternatives Considered

ObserveIT

Forcepoint Insider Threat is a new product and also it supports DLP(we were using Forcepoint DLP), that's why we did trial of this. As I said before, it's a new product on this area and its support level were low, on the other hand ObserveIT vendors gave support when we had a problem. That was the key point on our decision.
Anonymous | TrustRadius Reviewer

SEON. Fraud Fighters

No answers on this topic

Return on Investment

ObserveIT

  • As I previously mentioned about this, we were able to give more detailed evidence to the Internal/External Audit team. Audit teams were understanding all of the logs better.
  • A new feature with the newer version of it, like UEBA, we can find the riskier users by looking user's suspicious activities. This feature gave ObserveIT more credit on our bank.
  • Actually, there were no negative impacts on our objectives.
Anonymous | TrustRadius Reviewer

SEON. Fraud Fighters

  • Reduced chargeback rates to 0.01%
  • Reduced manual reviews significantly
  • Saved a lot of revenue
Bence Toreky | TrustRadius Reviewer

Screenshots

Pricing Details

ObserveIT

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

ObserveIT Editions & Modules

Additional Pricing Details

SEON. Fraud Fighters

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

SEON. Fraud Fighters Editions & Modules

Edition
STARTER PLAN - Intelligence Tool$1181
STANDARD PLAN - Intelligence Tool$3551
BUSINESS PLAN - Intelligence Tool$7101
PREMIUM USAGE - Intelligence Tool$1,1851
  1. month
Additional Pricing Details
Both the Intelligence Tool and the Sense Platform is available for enterprise-grade solutions, with individually calculated fees. For further details about the Intelligence Tool pricing packages, visit: https://seon.io/pricing/intelligence-tool/ To calculate your custom monthly price for the Sense Platform, visit: https://seon.io/pricing/sense-platform/

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