2 Ratings
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Score 8 out of 100
15 Ratings
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Score 7.3 out of 100

Likelihood to Recommend

ObserveIT

  • Especially if you are working in the banking area, IT workers must use ObserveIT to provide more detailed evidence to audits.
  • You don't need to give a firewall permission to a client, you can easily do it by giving permissions to the ObserveIT server. By doing this, you will be able to understand why he/she needs this permission without asking.
Anonymous | TrustRadius Reviewer

Workspace ONE Access (formerly VMware Identity Manager)

VMWare Identity Manager is a fantastic solution if you're looking for a "single point of access" type experience for delivering applications and data to your users. There are some features it lacks compared to some competitors, particularly when it comes to integration with other products and customization of look/feel, but we have been very successful using it to provide an easier user experience than our old systems were able to deliver.
Anonymous | TrustRadius Reviewer

Pros

ObserveIT

  • Takes screen captures of user's activities to understand suspicious activities better.
  • User friendly management interface makes it better.
  • Ease of upgrading all of the related servers and its agent.
Anonymous | TrustRadius Reviewer

Workspace ONE Access (formerly VMware Identity Manager)

  • It provides an "SSO" type experience for access to applications and data. Users sign in to one "portal" and then have access to whatever university systems they need to do their job.
  • It greatly simplifies securing these types of access. Firewall rulesets can be made much simpler and easier to manage, as well.
Anonymous | TrustRadius Reviewer

Cons

ObserveIT

  • You need to make a better optimization work on its database servers. It may cause problems working itself properly.
  • After upgrading its agents, it may give some false positive alerts like "Agent not reporting" while it reporting.
  • Archiving technology must be improved. When you restart that appliance, it needs more tuning on it to make it right.
Anonymous | TrustRadius Reviewer

Workspace ONE Access (formerly VMware Identity Manager)

  • There is not a ton of look/feel customization for VMWare Identity manager. We have had some complaints about the icons for the delivered applications, and it's very difficult to set up custom icons.
  • Integrating Identity Manager with our enterprise authentication solution, which is based on AD FS was not immediately intuitive or easy to do. It was possible, but it took some work.
  • Integrating Identity Manager with VMWare's own TrueSSO product (to allow certificate based authentication to work with MFA) was not intuitive and took some support calls.
Anonymous | TrustRadius Reviewer

Likelihood to Renew

ObserveIT

ObserveIT 8.0
Based on 1 answer
It depends on the our needs actually. Audit has big space on our environment, so we need to put anything infront of them clearly. ObserveIT makes it perfectly.
Anonymous | TrustRadius Reviewer

Workspace ONE Access (formerly VMware Identity Manager)

No score
No answers yet
No answers on this topic

Support Rating

ObserveIT

ObserveIT 10.0
Based on 1 answer
Easy to access them, immediate response and huge knowledge make them nearly perfect. Also their supports have great sense of humour :)
Anonymous | TrustRadius Reviewer

Workspace ONE Access (formerly VMware Identity Manager)

No score
No answers yet
No answers on this topic

Alternatives Considered

ObserveIT

Forcepoint Insider Threat is a new product and also it supports DLP(we were using Forcepoint DLP), that's why we did trial of this. As I said before, it's a new product on this area and its support level were low, on the other hand ObserveIT vendors gave support when we had a problem. That was the key point on our decision.
Anonymous | TrustRadius Reviewer

Workspace ONE Access (formerly VMware Identity Manager)

We also examined several other options, particularly Lenovo Unified Workspace. The Lenovo product had some advantages over the VMWare product, particularly in the areas of customization of the look / feel and user experience. However, we have been a longtime VMWare customer, and we have VMWare VDI and other product implementations in place now that paired very well with the VMWare product.
Anonymous | TrustRadius Reviewer

Return on Investment

ObserveIT

  • As I previously mentioned about this, we were able to give more detailed evidence to the Internal/External Audit team. Audit teams were understanding all of the logs better.
  • A new feature with the newer version of it, like UEBA, we can find the riskier users by looking user's suspicious activities. This feature gave ObserveIT more credit on our bank.
  • Actually, there were no negative impacts on our objectives.
Anonymous | TrustRadius Reviewer

Workspace ONE Access (formerly VMware Identity Manager)

  • We were able to replace several products from different companies with a single one. IDM replaced a Citrix farm as well as various VPN solutions.
  • Identity Manager has had a positive impact on our workload on our IT and Security engineers, as well as our desktop support group. We are now able to manage one location for application delivery instead of many, and security and other troubleshooting is much simplified, which means a lighter workload for those groups.
Anonymous | TrustRadius Reviewer

Pricing Details

ObserveIT

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Workspace ONE Access (formerly VMware Identity Manager)

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

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