What users are saying about
2 Ratings
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Top Rated
48 Ratings
2 Ratings
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Score 8 out of 100

WatchGuard AuthPoint

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Top Rated
48 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 8.1 out of 100

Likelihood to Recommend

ObserveIT

  • Especially if you are working in the banking area, IT workers must use ObserveIT to provide more detailed evidence to audits.
  • You don't need to give a firewall permission to a client, you can easily do it by giving permissions to the ObserveIT server. By doing this, you will be able to understand why he/she needs this permission without asking.
Anonymous | TrustRadius Reviewer

WatchGuard AuthPoint

WatchGuard Authpoint works well in a small or large organization as the user creation can be manually achieved or synced with AD. The platforms it can work with are pretty vast and they haven’t tried to reinvent the wheel. Things like radius and saml are utilized, which is clearly not trying to break away from what’s already available with most vendors. So more time is spent using the product rather than trying to work out how it will integrate with other systems.
Anonymous | TrustRadius Reviewer

Pros

ObserveIT

  • Takes screen captures of user's activities to understand suspicious activities better.
  • User friendly management interface makes it better.
  • Ease of upgrading all of the related servers and its agent.
Anonymous | TrustRadius Reviewer

WatchGuard AuthPoint

  • It's a very simple to activate and use multi-factor solution. With the addition of the new hardware tokens, it is accessible to all companies.
  • Branding and management of the solution online sticks to the same WatchGuard experience and familiarity staff and clients know.
  • Add very simple ways to secure systems and give a great reporting function to keep an eye on what’s occurring across multiple systems.
Anonymous | TrustRadius Reviewer

Cons

ObserveIT

  • You need to make a better optimization work on its database servers. It may cause problems working itself properly.
  • After upgrading its agents, it may give some false positive alerts like "Agent not reporting" while it reporting.
  • Archiving technology must be improved. When you restart that appliance, it needs more tuning on it to make it right.
Anonymous | TrustRadius Reviewer

WatchGuard AuthPoint

  • There have been some issues we've had with deployment, for instance, removing a PC from the domain then does not let you log in as a local user - this is more of an inconvenience considering this application should be removed prior to domain removal (lesson learned).
  • Have noticed some times the push requests are slow to come through and the timeout period needs to be adjusted to make sure you can log in - not huge impact.
Tyler Fannon | TrustRadius Reviewer

Likelihood to Renew

ObserveIT

ObserveIT 8.0
Based on 1 answer
It depends on the our needs actually. Audit has big space on our environment, so we need to put anything infront of them clearly. ObserveIT makes it perfectly.
Anonymous | TrustRadius Reviewer

WatchGuard AuthPoint

WatchGuard AuthPoint 9.1
Based on 2 answers
We rely on the product and prefer its ease of use to other less intuitive products.
Anonymous | TrustRadius Reviewer

Usability

ObserveIT

No score
No answers yet
No answers on this topic

WatchGuard AuthPoint

WatchGuard AuthPoint 9.1
Based on 1 answer
ease of use and the versatility of the APP
Mike Smith | TrustRadius Reviewer

Support Rating

ObserveIT

ObserveIT 10.0
Based on 1 answer
Easy to access them, immediate response and huge knowledge make them nearly perfect. Also their supports have great sense of humour :)
Anonymous | TrustRadius Reviewer

WatchGuard AuthPoint

WatchGuard AuthPoint 8.5
Based on 29 answers
In general, the support for WatchGuard AuthPoint has been very good. I've only had one subpar support case which involved setting up AuthPoint with SSL VPN as the technician wasn't able to explain clearly what he meant in regards to ports in use.
Courtney Cowling | TrustRadius Reviewer

Implementation Rating

ObserveIT

No score
No answers yet
No answers on this topic

WatchGuard AuthPoint

WatchGuard AuthPoint 9.1
Based on 2 answers
Send out an email beforehand to the users to make sure they know that there will be an email and what app to get installed on their phones
Mike Smith | TrustRadius Reviewer

Alternatives Considered

ObserveIT

Forcepoint Insider Threat is a new product and also it supports DLP(we were using Forcepoint DLP), that's why we did trial of this. As I said before, it's a new product on this area and its support level were low, on the other hand ObserveIT vendors gave support when we had a problem. That was the key point on our decision.
Anonymous | TrustRadius Reviewer

WatchGuard AuthPoint

Although some of the applications have overlapping features, none of the other management and or security solutions that we have used or evaluated are similar enough to AuthPoint to draw any meaningful comparisons.
Scott Morin | TrustRadius Reviewer

Return on Investment

ObserveIT

  • As I previously mentioned about this, we were able to give more detailed evidence to the Internal/External Audit team. Audit teams were understanding all of the logs better.
  • A new feature with the newer version of it, like UEBA, we can find the riskier users by looking user's suspicious activities. This feature gave ObserveIT more credit on our bank.
  • Actually, there were no negative impacts on our objectives.
Anonymous | TrustRadius Reviewer

WatchGuard AuthPoint

  • Objective 1: Protect Office 365: ROI is negative -- spent too many hours troubleshooting issues and ended up removing from the client's O365 Tenant.
  • Objective 2: Protect Windows Logon -- ROI is good here. Easy setup and configuration. Functions as desired.
Anonymous | TrustRadius Reviewer

Screenshots

Pricing Details

ObserveIT

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

WatchGuard AuthPoint

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

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