ManageEngine Site24x7 vs. Observium

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
ManageEngine Site24x7
Score 9.1 out of 10
N/A
Site24x7 from ManageEngine is a full-stack application, website, server, cloud and network monitoring tool. Site24x7 offers code-level diagnostics and customizable error thresholds, end-to-end monitoring with topology visualization tools, and mobile accessibility.
$9
10 monitors
Observium
Score 9.0 out of 10
N/A
N/AN/A
Pricing
ManageEngine Site24x7Observium
Editions & Modules
Starter
$9.00
10 monitors
Pro
$35.00
40 Monitors
Classic
$89.00
100 Monitors
Elite
$225.00
250 Monitors
Enterprise
$449.00
500 Monitors
Enterprise Plus Web
$899.00
2500 Monitors
No answers on this topic
Offerings
Pricing Offerings
ManageEngine Site24x7Observium
Free Trial
YesNo
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
YesNo
Entry-level Setup Fee$1 monitorsNo setup fee
Additional DetailsEach Pack will also support additional benefits such as Network interfaces, Applogs, Alert credits etc. You can also, purchase add-ons to create custom pricing options. Please visit the vendor's pricing page, for more information.
More Pricing Information
Community Pulse
ManageEngine Site24x7Observium
Top Pros
Top Cons
Features
ManageEngine Site24x7Observium
Monitoring Tasks
Comparison of Monitoring Tasks features of Product A and Product B
ManageEngine Site24x7
9.0
12 Ratings
12% above category average
Observium
-
Ratings
Remote monitoring9.012 Ratings00 Ratings
Network device monitoring9.09 Ratings00 Ratings
Multiple Server Monitoring9.011 Ratings00 Ratings
Multi-device monitoring9.09 Ratings00 Ratings
Automated alerts and notifications9.012 Ratings00 Ratings
Management Tasks
Comparison of Management Tasks features of Product A and Product B
ManageEngine Site24x7
7.4
9 Ratings
0% above category average
Observium
-
Ratings
Policy-based automation7.49 Ratings00 Ratings
Reporting
Comparison of Reporting features of Product A and Product B
ManageEngine Site24x7
8.0
11 Ratings
5% above category average
Observium
-
Ratings
Performance data reports9.011 Ratings00 Ratings
Customizable reporting8.011 Ratings00 Ratings
Data visualization7.09 Ratings00 Ratings
Risk analysis8.08 Ratings00 Ratings
Security
Comparison of Security features of Product A and Product B
ManageEngine Site24x7
6.6
2 Ratings
1% below category average
Observium
-
Ratings
Antivirus and malware management6.62 Ratings00 Ratings
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User Ratings
ManageEngine Site24x7Observium
Likelihood to Recommend
9.0
(14 ratings)
10.0
(4 ratings)
Likelihood to Renew
9.0
(1 ratings)
-
(0 ratings)
Usability
9.0
(1 ratings)
-
(0 ratings)
Support Rating
9.0
(3 ratings)
5.0
(1 ratings)
Implementation Rating
9.0
(1 ratings)
-
(0 ratings)
User Testimonials
ManageEngine Site24x7Observium
Likelihood to Recommend
ManageEngine, A Div of Zoho Corporation Pvt Ltd
Site24x7 All-in-One Monitoring is well-suited for organizations with diverse IT infrastructures, including networks, servers, applications, and cloud services. For very small-scale environments with minimal IT infrastructure, a comprehensive all-in-one monitoring solution like Site24x7 might be more than what is necessary
Read full review
Observium
  • If you are on a budget, this is one heck of a tool for the price (including the ~$200/year for the Pro subscription).
  • If you are OK with maintaining and updating open source tools, this is a great tool.
  • If you are afraid of the Linux command line or live in a Windows-centric world, this might not be the tool for you.
  • If you can't stand things occasionally not working, this is probably not a good fit.
Read full review
Pros
ManageEngine, A Div of Zoho Corporation Pvt Ltd
  • Very clean website UI. Tests are well categorized and navigation is very simple.
  • The accompanying mobile app is very useful when on the go as it can also notify you of any issues.
  • The cost of the platform is very cheap and the cost also scales at a low amount.
  • No on-premise footprint. All cloud-based.
Read full review
Observium
  • Automatic device discovery.
  • Scalability
  • Real-time monitoring.
Read full review
Cons
ManageEngine, A Div of Zoho Corporation Pvt Ltd
  • Ability to edit an existing maintenance schedule, vs creating a new one each time
  • Grouping of emails to SMS and non SMS alerts to save on false alerts
  • Setup of Realtime user monitor was not as functional as expected with regard to adding 3rd party scripts.
Read full review
Observium
  • Documentation
  • Community support
  • Easy to set up but hard to customise fully
Read full review
Usability
ManageEngine, A Div of Zoho Corporation Pvt Ltd
The user-friendly interface and intuitive design of Site24x7 may be attractive to organizations looking for a monitoring tool that is easy to set up and navigate.
Read full review
Observium
No answers on this topic
Support Rating
ManageEngine, A Div of Zoho Corporation Pvt Ltd
I have only had to use support once, so I can't go into much detail about their support team. The one time I did use it the response was fast but the resolution took some time.
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Observium
It's open source. Your mileage may vary. Sometimes the provided documentation is beyond frustrating, other times it's right on the mark.
Read full review
Alternatives Considered
ManageEngine, A Div of Zoho Corporation Pvt Ltd
Site24x7 [All-in-One Monitoring] has some similarities to ThousandEyes. Especially in the troubleshooting aspect where both offer Web performance waterfall charts to analyze the issue better. Both have cloud-based servers globally that allow to determine performance on the Internet. Site24x7 has more features available so we selected it instead.
Read full review
Observium
I haven't used other products that are similar to Observium. Observium is an open tool, with a robust feature set. There are elements of comparable monitoring across other tools, but nothing I've seen that is a complete parallel in terms of feature set and visualizations. If I were asked, I wouldn't have another tool to recommend over Observium.
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Return on Investment
ManageEngine, A Div of Zoho Corporation Pvt Ltd
  • Reduced downtime: We've reduced downtime because the alerts from Site24x7 get us working on a problem immediately.
  • Less required manpower: We do not need additional staff overnight or an outside contractor to monitor the network since we get alerts ourselves.
  • False alerts: We do occasionally get false alerts, which causes time spent after hours tracing a problem that does not exist.
Read full review
Observium
  • It is good for DC admin.
  • Only positive impact.
  • Highly recommended.
Read full review
ScreenShots

ManageEngine Site24x7 Screenshots

Screenshot of Component wise metric breakdown in a Webpage Speed (Browser) monitorScreenshot of Summary page for a windows server monitorScreenshot of Response time and outages summary for a DNS server monitorScreenshot of Summary page for traces run on a Java applicationScreenshot of Desktop and mobile view of a Website monitorScreenshot of Homepage view