What users are saying about
10 Ratings
Top Rated
62 Ratings
10 Ratings
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Score 7 out of 100
Top Rated
62 Ratings
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Score 8.8 out of 100

Likelihood to Recommend

Observium

  • If you are on a budget, this is one heck of a tool for the price (including the ~$200/year for the Pro subscription).
  • If you are OK with maintaining and updating open source tools, this is a great tool.
  • If you are afraid of the Linux command line or live in a Windows-centric world, this might not be the tool for you.
  • If you can't stand things occasionally not working, this is probably not a good fit.
Derek Dolan | TrustRadius Reviewer

Solarwinds RMM

It works extremely well when trying to perform basic monitoring on a large number of endpoints and you also wish to perform some management tasks all from a single location. It isn't great at anything network related. A lot more data needs to be exportable, especially in the form of CSVs.
Bryant Lee | TrustRadius Reviewer

Feature Rating Comparison

Monitoring Tasks

Observium
Solarwinds RMM
8.8
Remote monitoring
Observium
Solarwinds RMM
9.4
Network device monitoring
Observium
Solarwinds RMM
8.6
Multiple Server Monitoring
Observium
Solarwinds RMM
8.9
Multi-device monitoring
Observium
Solarwinds RMM
8.5
Automated alerts and notifications
Observium
Solarwinds RMM
8.6

Management Tasks

Observium
Solarwinds RMM
8.5
Patch Management
Observium
Solarwinds RMM
8.0
Service configuration management
Observium
Solarwinds RMM
8.6
Software and hardware inventory
Observium
Solarwinds RMM
9.2
Policy-based automation
Observium
Solarwinds RMM
8.1

Reporting

Observium
Solarwinds RMM
7.4
Performance data reports
Observium
Solarwinds RMM
7.9
Customizable reporting
Observium
Solarwinds RMM
6.9
Data visualization
Observium
Solarwinds RMM
7.8
Risk analysis
Observium
Solarwinds RMM
7.0

Security

Observium
Solarwinds RMM
8.2
Data backup and recovery
Observium
Solarwinds RMM
8.1
Antivirus and malware management
Observium
Solarwinds RMM
8.0
Adinistraor access control
Observium
Solarwinds RMM
8.6

Pros

Observium

  • You can see the bits per second that are happening on the ports, which is fantastic.
  • Between logical interfaces, you can see how much bandwidth is being used per second/minute/hour.
  • You can infer power consumption and conflicting routes. Great tool to aggregate and visualize your distributed network.
Anonymous | TrustRadius Reviewer

Solarwinds RMM

  • Thanks to RMM I never feel like I'm unaware as to what's going on in my network. I can be in the office or half a country away and feel completely aware of what's going on.
  • We've had numerous situations over the years where a part of our network is having issues (latency or errors) that the RMM alerts have saved us from a major outage. You can't ask for better proactive alerting.
  • The advanced alerting allows us to stay ahead of issues instead of reacting to them. This gives us confidence in our network and our end users better support.
Michael Gombosi | TrustRadius Reviewer

Cons

Observium

  • The documentation needs help. This product, like many other IT products, likes to skip the "101" stuff, assuming that you just inherently know how to do something, and the documentation is just for reference.
  • I have not been able to rely on the alerting engine as our primary way of knowing if devices are up or down. I'm sure that's just as much my fault as the software, but this is one area where commercial products tend to shine in comparison.
  • The autodiscovery of VMware virtual machines does not work properly if the ESX-level name of the VM doesn't match the VM's hostname. FileServer234 will be discovered, but "Server234 - File and Print" will not.
Derek Dolan | TrustRadius Reviewer

Solarwinds RMM

  • UI speed and threading across multiple windows (1 window refreshing, causes all refreshes to hang).
  • Load times in certain menus, regardless of server specs.
  • Integration with 3rd party applications.
  • Speed of dev team response in regards to existing features malfunctioning, or major bugs that Solarwinds does not consider major.
Anonymous | TrustRadius Reviewer

Support Rating

Observium

Observium 5.0
Based on 1 answer
It's open source. Your mileage may vary. Sometimes the provided documentation is beyond frustrating, other times it's right on the mark.
Derek Dolan | TrustRadius Reviewer

Solarwinds RMM

No score
No answers yet
No answers on this topic

Alternatives Considered

Observium

I haven't used other products that are similar to Observium. Observium is an open tool, with a robust feature set. There are elements of comparable monitoring across other tools, but nothing I've seen that is a complete parallel in terms of feature set and visualizations. If I were asked, I wouldn't have another tool to recommend over Observium.
Anonymous | TrustRadius Reviewer

Solarwinds RMM

SolarWinds definitely is the the most ready out of the box as far as getting is up and running and you can start using it where other system go from need ing a little setup like importing MIBS to completely needing to configure the system. As far a performance once things are up and working I feel they all do a good job at basic monitoring and management. The difference is that SolarWinds does a good job at having things templated but allows you to customize some attributes. If you are want to make major customization for alerts and monitoring and other things SolarWinds is not the best option. But, then again, you will not need a team just to manage the system.
Anonymous | TrustRadius Reviewer

Return on Investment

Observium

  • Observium is enterprise-level network monitoring without the cost involved.
Anonymous | TrustRadius Reviewer

Solarwinds RMM

  • Moving break/fix clients to support subscriptions using RMM has increased the sale value of my business, as there are real ongoing revenues to show to a potential buyer, rather than simply goodwill and client lists.
  • I am better able to support a larger number of clients with the same staffing levels due to pre-emptive work, more remote support, and simpler applications of solutions.
Les Klassen Hamm | TrustRadius Reviewer

Pricing Details

Observium

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?

Solarwinds RMM

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Observium
8.0
Solarwinds RMM
8.7

Support Rating

Observium
5.0
Solarwinds RMM

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