Iris HR Software vs. PrismHR

Our staff is kept updated with more company policies and we are able to track their holiday and sick days much better. The help and support of their contact support are super good. They reply super fast and are very kind. Also, their sales department isn't pushy like other services they are very knowledgeable and kind.

Incentivized

PrismHR is well suited for running payroll and generating reports, managing employees, and creating a database with employee pay and benefit information. This wouldn’t be a learning and development platform or performance management system. It’s also not a great tool for automating data per department or financial dashboard. Lastly, I do not think previously it had a strong enough cyber security which is why there was a data breach. Thankfully sensitive information wasn’t compromised though.

Incentivized

• It's simple. I really appreciate that the layout of Octopus HR isn't something I have to question. I know where to look for something because it's clearly labeled, that's more than I can say for a lot of other HR systems I've seen.
• Support. If I ever have a question about setting something up, or if something goes wrong, they're always on top of it. For instance, I had no idea how to set up employee photos on our accounts. I tweeted them and they responded right away, I'm based in LA and they're a UK company, I was impressed that they were able to respond right away. They make sure their customers are taken care of.
• Great self guide. If there's ever an ordinary question I need answered their "Octopus Guide" is very thorough and walks you through everything.

Incentivized

• Reporting Structure
• Applicant Tracking
• User Friendly employee hiring
• User friendly employee management
• Billing and payroll for clients
• The search bar can find anything with keywords very quickly

Incentivized

• It can take some effort to understand
• Perhaps the price can go down a bit
• Menu layout

Incentivized

• Claiming notifications are not on home page.
• Sometimes claiming are little difficult for the new users
• Regularization, shift change, week off change are little difficult.

Incentivized

Employees don't complain about it! If anything they've commented on how nice of a tool it is to have.

Incentivized

I would say the pricing is good but it could be better. Also, the customer service is amazing they do such a great job and you can tell they know what they are doing. Visually it is very easy to use and looks very professional. It is a quick set up and they do their best to give you what you want and need.

Incentivized

We previously used TriNet, ADP Total source, ADP Resource. PrismHR is more basic in design for both the manager and user. But in the end, it does the same work all these other platforms perform, but at a lesser cost which is better for the company as it saves us money so we can pass along savings to our employees.

Incentivized

• Employee efficiency. There's never a question of who I request my time off with. The program sets up line managers who take in all the requests.
• Less wasted time. Contact info and photo are very visible and easily accessed.

Incentivized

• Too soon to tell

Incentivized