Odoo vs. SAP Sales Cloud

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Odoo
Score 6.7 out of 10
Mid-Size Companies (51-1,000 employees)
Odoo, from the Belgium-headquartered multinational company of the same name, is a suite of business applications for managing the sales pipeline. It also comprises a PoS and inventory management modules, scaling to a warehouse or retail management solution.
$24.90
per month per user
SAP Sales Cloud
Score 8.2 out of 10
N/A
SAP Sales Cloud (formerly SAP Cloud for Sales) is a cloud sales application with sales automation, enterprise resource planning (ERP) integration, and collaboration capabilities.N/A
Pricing
OdooSAP Sales Cloud
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
OdooSAP Sales Cloud
Free Trial
YesNo
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeOptionalNo setup fee
Additional DetailsNew customers get a discount on the initial number of users purchased. ($20.00 USD instead of $24.00 USD).
More Pricing Information
Features
OdooSAP Sales Cloud
Payroll Management
Comparison of Payroll Management features of Product A and Product B
Odoo
1.1
8 Ratings
147% below category average
SAP Sales Cloud
-
Ratings
Pay calculation1.08 Ratings00 Ratings
Benefit plan administration1.17 Ratings00 Ratings
Direct deposit files1.17 Ratings00 Ratings
Customization
Comparison of Customization features of Product A and Product B
Odoo
1.0
7 Ratings
152% below category average
SAP Sales Cloud
7.6
92 Ratings
0% above category average
API for custom integration1.06 Ratings7.383 Ratings
Plug-ins1.07 Ratings00 Ratings
Custom fields00 Ratings7.992 Ratings
Custom objects00 Ratings7.489 Ratings
Scripting environment00 Ratings8.080 Ratings
Security
Comparison of Security features of Product A and Product B
Odoo
1.0
9 Ratings
156% below category average
SAP Sales Cloud
8.6
96 Ratings
3% above category average
Single sign-on capability1.05 Ratings9.092 Ratings
Role-based user permissions1.09 Ratings8.290 Ratings
Reporting & Analytics
Comparison of Reporting & Analytics features of Product A and Product B
Odoo
1.0
8 Ratings
150% below category average
SAP Sales Cloud
-
Ratings
Dashboards1.08 Ratings00 Ratings
Standard reports1.08 Ratings00 Ratings
Custom reports1.07 Ratings00 Ratings
General Ledger and Configurable Accounting
Comparison of General Ledger and Configurable Accounting features of Product A and Product B
Odoo
1.2
9 Ratings
146% below category average
SAP Sales Cloud
-
Ratings
Accounts payable1.19 Ratings00 Ratings
Accounts receivable1.19 Ratings00 Ratings
Global Financial Support1.09 Ratings00 Ratings
Primary and Secondary Ledgers1.09 Ratings00 Ratings
Journals and Reconciliations1.08 Ratings00 Ratings
Configurable Accounting1.09 Ratings00 Ratings
Standardized Processes1.07 Ratings00 Ratings
Inventory Management
Comparison of Inventory Management features of Product A and Product B
Odoo
1.1
10 Ratings
151% below category average
SAP Sales Cloud
-
Ratings
Inventory tracking1.010 Ratings00 Ratings
Automatic reordering1.09 Ratings00 Ratings
Location management1.09 Ratings00 Ratings
Order Management
Comparison of Order Management features of Product A and Product B
Odoo
1.1
9 Ratings
150% below category average
SAP Sales Cloud
-
Ratings
Pricing1.09 Ratings00 Ratings
Order entry1.39 Ratings00 Ratings
Credit card processing1.07 Ratings00 Ratings
Cost of goods sold1.09 Ratings00 Ratings
Order Orchestration1.08 Ratings00 Ratings
Subledger and Financial Process
Comparison of Subledger and Financial Process features of Product A and Product B
Odoo
1.0
9 Ratings
152% below category average
SAP Sales Cloud
-
Ratings
Billing Management1.09 Ratings00 Ratings
Cash and Asset Management1.08 Ratings00 Ratings
Travel & Expense Management1.07 Ratings00 Ratings
Budgetary Control & Encumbrance Accounting1.07 Ratings00 Ratings
Period Close1.07 Ratings00 Ratings
Project Financial Management
Comparison of Project Financial Management features of Product A and Product B
Odoo
1.0
7 Ratings
154% below category average
SAP Sales Cloud
-
Ratings
Budgeting and Forecasting1.06 Ratings00 Ratings
Project Costing1.05 Ratings00 Ratings
Cost Capture1.05 Ratings00 Ratings
Capital Project Management1.05 Ratings00 Ratings
Customer Contract Compliance1.05 Ratings00 Ratings
Project Revenue Recognition1.05 Ratings00 Ratings
Project Execution Management
Comparison of Project Execution Management features of Product A and Product B
Odoo
1.0
6 Ratings
149% below category average
SAP Sales Cloud
-
Ratings
Project Planning and Scheduling1.06 Ratings00 Ratings
Task Insight for Project Managers1.05 Ratings00 Ratings
Project Mobile Functionality1.05 Ratings00 Ratings
Definable Resource Pools1.05 Ratings00 Ratings
Grants Management
Comparison of Grants Management features of Product A and Product B
Odoo
1.0
7 Ratings
153% below category average
SAP Sales Cloud
-
Ratings
Award Lifecycle Management1.06 Ratings00 Ratings
Procurement
Comparison of Procurement features of Product A and Product B
Odoo
7.6
6 Ratings
9% above category average
SAP Sales Cloud
-
Ratings
Bids Analyzed and Compared7.74 Ratings00 Ratings
Contract Authoring9.24 Ratings00 Ratings
Contract Repository9.24 Ratings00 Ratings
Requisitions-to-Purchase Orders Integrated1.05 Ratings00 Ratings
Supplier Management8.54 Ratings00 Ratings
Risk Management
Comparison of Risk Management features of Product A and Product B
Odoo
7.8
3 Ratings
18% above category average
SAP Sales Cloud
-
Ratings
Risk Repository10.02 Ratings00 Ratings
Control Management1.03 Ratings00 Ratings
Control Efficiency Assessments1.03 Ratings00 Ratings
Issue Detection10.02 Ratings00 Ratings
Remediation and Certification10.02 Ratings00 Ratings
Logistics
Comparison of Logistics features of Product A and Product B
Odoo
3.5
4 Ratings
65% below category average
SAP Sales Cloud
-
Ratings
Transportation Planning and Optimization1.03 Ratings00 Ratings
Transportation Execution Management1.03 Ratings00 Ratings
Trade and Customs Management1.02 Ratings00 Ratings
Fulfillment Management1.03 Ratings00 Ratings
Warehouse Workforce Management1.03 Ratings00 Ratings
Manufacturing
Comparison of Manufacturing features of Product A and Product B
Odoo
8.7
4 Ratings
14% above category average
SAP Sales Cloud
-
Ratings
Production Process Design8.14 Ratings00 Ratings
Production Management8.34 Ratings00 Ratings
Configuration Management9.23 Ratings00 Ratings
Work Execution9.23 Ratings00 Ratings
Manufacturing Costs9.23 Ratings00 Ratings
Supply Chain
Comparison of Supply Chain features of Product A and Product B
Odoo
3.1
5 Ratings
80% below category average
SAP Sales Cloud
-
Ratings
Forecasting1.05 Ratings00 Ratings
Inventory Planning1.05 Ratings00 Ratings
Performance Monitoring1.04 Ratings00 Ratings
Product Lifecycle Management
Comparison of Product Lifecycle Management features of Product A and Product B
Odoo
8.5
3 Ratings
16% above category average
SAP Sales Cloud
-
Ratings
Proposal Management8.73 Ratings00 Ratings
Product Master Data Management8.73 Ratings00 Ratings
Sales Force Automation
Comparison of Sales Force Automation features of Product A and Product B
Odoo
-
Ratings
SAP Sales Cloud
7.9
101 Ratings
3% above category average
Customer data management / contact management00 Ratings8.399 Ratings
Workflow management00 Ratings8.299 Ratings
Territory management00 Ratings8.287 Ratings
Opportunity management00 Ratings8.695 Ratings
Integration with email client (e.g., Outlook or Gmail)00 Ratings8.192 Ratings
Contract management00 Ratings7.394 Ratings
Quote & order management00 Ratings7.991 Ratings
Interaction tracking00 Ratings8.294 Ratings
Channel / partner relationship management00 Ratings6.792 Ratings
Customer Service & Support
Comparison of Customer Service & Support features of Product A and Product B
Odoo
-
Ratings
SAP Sales Cloud
7.3
85 Ratings
3% below category average
Case management00 Ratings6.382 Ratings
Call center management00 Ratings7.777 Ratings
Help desk management00 Ratings7.978 Ratings
Marketing Automation
Comparison of Marketing Automation features of Product A and Product B
Odoo
-
Ratings
SAP Sales Cloud
7.5
89 Ratings
1% below category average
Lead management00 Ratings7.388 Ratings
Email marketing00 Ratings7.878 Ratings
CRM Project Management
Comparison of CRM Project Management features of Product A and Product B
Odoo
-
Ratings
SAP Sales Cloud
7.3
95 Ratings
4% below category average
Task management00 Ratings7.691 Ratings
Billing and invoicing management00 Ratings6.978 Ratings
Reporting00 Ratings7.386 Ratings
CRM Reporting & Analytics
Comparison of CRM Reporting & Analytics features of Product A and Product B
Odoo
-
Ratings
SAP Sales Cloud
7.4
95 Ratings
3% below category average
Forecasting00 Ratings7.488 Ratings
Pipeline visualization00 Ratings6.889 Ratings
Customizable reports00 Ratings8.092 Ratings
Social CRM
Comparison of Social CRM features of Product A and Product B
Odoo
-
Ratings
SAP Sales Cloud
7.4
67 Ratings
2% above category average
Social data00 Ratings8.067 Ratings
Social engagement00 Ratings6.965 Ratings
Integrations with 3rd-party Software
Comparison of Integrations with 3rd-party Software features of Product A and Product B
Odoo
-
Ratings
SAP Sales Cloud
8.1
82 Ratings
12% above category average
Marketing automation00 Ratings8.078 Ratings
Compensation management00 Ratings8.366 Ratings
Platform
Comparison of Platform features of Product A and Product B
Odoo
-
Ratings
SAP Sales Cloud
8.2
82 Ratings
9% above category average
Mobile access00 Ratings8.282 Ratings
Best Alternatives
OdooSAP Sales Cloud
Small Businesses
Acumatica
Acumatica
Score 8.7 out of 10
Salesmate
Salesmate
Score 9.8 out of 10
Medium-sized Companies
Infor VISUAL
Infor VISUAL
Score 7.2 out of 10
Creatio
Creatio
Score 9.1 out of 10
Enterprises
SAP Business ByDesign
SAP Business ByDesign
Score 7.4 out of 10
Creatio
Creatio
Score 9.1 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
OdooSAP Sales Cloud
Likelihood to Recommend
1.0
(14 ratings)
8.5
(112 ratings)
Likelihood to Renew
1.0
(1 ratings)
9.0
(7 ratings)
Usability
1.0
(7 ratings)
6.8
(7 ratings)
Availability
-
(0 ratings)
8.0
(1 ratings)
Performance
-
(0 ratings)
8.0
(1 ratings)
Support Rating
1.0
(7 ratings)
8.8
(10 ratings)
Online Training
-
(0 ratings)
7.0
(2 ratings)
Implementation Rating
-
(0 ratings)
8.0
(1 ratings)
Product Scalability
-
(0 ratings)
8.3
(72 ratings)
User Testimonials
OdooSAP Sales Cloud
Likelihood to Recommend
Odoo
The software is really good for managing inputs and inventory as well as maintaining traceability. The "track picking moves" functionality lets you look into a specific lot or serial numbers and view all the product moves that occurred with that lot. However, some navigation is not intuitive. For example, if I click on an item in the BoM of an assembly, then click the back button to go back to the assembly, the site goes all the way back to the home screen. Some of these quirks mean that there is a learning curve for the software, but overall the tracking is very good.
Read full review
SAP
SAP Sales CLoud is not useful in cases where it needs zero downtime upgrades or new monthly releases or micro frontends.Although it is great for any cloud deployments, provides a unified view for the customers. Helps in AI insights recommendations and analytics. It is also optimised for mobile . It is robust and a highly scalable cloud plaform
Read full review
Pros
Odoo
  • Ignore requests for support
  • continue to collect money from users through micro-charges; apps, supports, etc.
  • Offer no support when they do finally respond, saying that it's the app developer's duty.
  • Creates a system that forces people that are good with software systems to pay for support
Read full review
SAP
  • Help sales teams decide based on relevant data
  • Provide a framework to guide sales teams on activities such as status updates, customer success, sales qualification, etc
  • Reduce manual work by predictive analysis, that is, by understanding when a template can be helpful, updating a manager on a finished task, etc
Read full review
Cons
Odoo
  • Community version is sometimes hard to maintain, needs some on-premise knowledge (IT) or having business with an Odoo partner that is sometimes expensive and unreliable.
  • Enterprise version is as expensive as other ERP in the market.
  • Reporting is horrible, not a lot of possibility to integrate seamlessly with a third party BI platform.
Read full review
SAP
  • One area of concern is the many data silos that are present within SAP sales cloud
  • While creating filters for accessing sales lead reports, the accuracy is missing sometimes.
  • The product is quite vast and a lot more learning material and knowledge base documents are required.
Read full review
Likelihood to Renew
Odoo
No answers on this topic
SAP
SAP sales enables organizations to manage their sales activities, such as inquiries, quotations, orders, deliveries, billing, and payments. Also integrates with other SAP modules, such as finance, logistics, and marketing, to provide a comprehensive solution for managing the entire sales cycle. thats makes SAP a good choice
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Usability
Odoo
I would give it an average rating despite being easy to use, but the user interface is very poor and not intuitive at all which makes the whole experience not that good. Also, the system is not mobile friendly at all which is annoying if you want to check something on the go.
Read full review
SAP
In short, SAP CRM is a complete service that will help improve marketing strategy and productivity. It covers various topics, from big data analytics to resource management and housing sales data. SAP CRM has a long list of features and can do them all.
Read full review
Reliability and Availability
Odoo
No answers on this topic
SAP
Product was mostly available. A couple accessibility issues did exist when sending API calls, and there was either no response, or a delayed response.
Read full review
Support Rating
Odoo
Easy - there is NO SUPPORT (like in ABSOLUTELY NOTHING!!!!!!!). Even for legally mandatory requirements where the system MUST work, they will gladly take a month to get back to you with a NON-answer. We couldn't even get our bank statements correctly into Odoo for 2 months - leading to no reconciliation and the company accounts were a mess (still are!!) as a result - Completely irresponsible. Have not EVEN had an apology from Odoo - they couldn't care less !!
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SAP
SAP's customer service is quick and efficient, with a response time of fewer than some minutes. In either case, you'll get instant help from the vendor or online forums. In addition, the vendor provides excellent global support for this tool. Like Salesforce, SugarCRM, etc., it's probably fine as a standalone CRM option.
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Online Training
Odoo
No answers on this topic
SAP
Training was mostly completed over a couple conference calls, and reading the API documentation. Our developers were able to implement quickly after reading the documentation.
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Implementation Rating
Odoo
No answers on this topic
SAP
The API documentation is good. Development team was able to implement in under two weeks, and normally we were told it was a 12-14 week process.
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Alternatives Considered
Odoo
I selected Odoo because it is all in the cloud online and it is very easy to conect from everywhere, but then it did nos suit what we wanted in other fields and the service was poor,so we deceided to cancel the contract, but never get our money back since november 2020.
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SAP
We went with SAP Sales Cloud over Oracle Sales Cloud because it just clicks better with our way of doing things. SAP is like the superhero of sales software – it plays super well with all our other systems, grows with us as we get bigger, and gives us really smart insights into our sales. Plus, it's easy for our team to use, and we can tweak it to fit exactly how we work. While Oracle is good, SAP is like the perfect fit for our sales superhero team.
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Scalability
Odoo
No answers on this topic
SAP
As a cloud-based solution, SAP Sales Cloud provides the flexibility to scale resources based on demand. Organizations can easily adjust their usage and storage requirements without the need for significant infrastructure changes. SAP Sales Cloud is designed to integrate seamlessly with other SAP solutions, such as ERP systems and marketing automation tools. This integration ensures a cohesive ecosystem across various business functions, contributing to overall scalability.
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Return on Investment
Odoo
  • The integration of the support department in the sales processes was easily carried out by implementing Odoo.
  • Improved functionality and UI of the sales and logistics related processes in the company.
Read full review
SAP
  • Positive Impact: SAP Sales Cloud can lead to increased sales efficiency by automating manual tasks, streamlining workflows, and providing real-time access to customer data. This can result in sales teams spending more time on revenue-generating activities.
  • Negative Impact: The initial costs associated with implementing SAP Sales Cloud, including licensing, customization, and training, can be significant. If not managed properly, this may impact the short-term financials and the expected payback period.
  • Negative Impact: The comprehensive features of SAP Sales Cloud might result in a steeper learning curve for users. If not addressed through adequate training and change management, this complexity can temporarily impact productivity.
Read full review
ScreenShots

Odoo Screenshots

Screenshot of Odoo HomeScreenshot of Odoo ProjectScreenshot of Odoo Website GeneralScreenshot of Odoo POSScreenshot of Odoo AccountingScreenshot of Odoo Inventory