What users are saying about
29 Ratings
29 Ratings
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Score 8.5 out of 100
11 Ratings
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Score 8.6 out of 100

Likelihood to Recommend

Odoo

The software is really good for managing inputs and inventory as well as maintaining traceability. The "track picking moves" functionality lets you look into a specific lot or serial numbers and view all the product moves that occurred with that lot. However, some navigation is not intuitive. For example, if I click on an item in the BoM of an assembly, then click the back button to go back to the assembly, the site goes all the way back to the home screen. Some of these quirks mean that there is a learning curve for the software, but overall the tracking is very good.
Mitesh Bhalani | TrustRadius Reviewer

Square Customer Engagement

[Square is well suited for] Any small business / independent contractor with little to medium business flow where a monthly fee just doesn't make sense. If you are performing large transactions or have a lot of business / a lot of people using square readers then an actual flat rate from a bank / provider would likely be a better option.
Kyle Farago | TrustRadius Reviewer

Feature Rating Comparison

Payroll Management

Odoo
7.1
Square Customer Engagement
Pay calculation
Odoo
7.6
Square Customer Engagement
Benefit plan administration
Odoo
6.0
Square Customer Engagement
Direct deposit files
Odoo
6.8
Square Customer Engagement
Salary revision and increment management
Odoo
7.3
Square Customer Engagement
Reimbursement management
Odoo
7.7
Square Customer Engagement

Customization

Odoo
8.4
Square Customer Engagement
API for custom integration
Odoo
8.3
Square Customer Engagement
Plug-ins
Odoo
8.6
Square Customer Engagement

Security

Odoo
8.8
Square Customer Engagement
8.0
Single sign-on capability
Odoo
8.4
Square Customer Engagement
Role-based user permissions
Odoo
9.3
Square Customer Engagement
8.0

Reporting & Analytics

Odoo
8.7
Square Customer Engagement
Dashboards
Odoo
9.3
Square Customer Engagement
Standard reports
Odoo
9.2
Square Customer Engagement
Custom reports
Odoo
7.7
Square Customer Engagement

General Ledger and Configurable Accounting

Odoo
8.6
Square Customer Engagement
Accounts payable
Odoo
8.9
Square Customer Engagement
Accounts receivable
Odoo
9.0
Square Customer Engagement
Global Financial Support
Odoo
7.4
Square Customer Engagement
Primary and Secondary Ledgers
Odoo
8.8
Square Customer Engagement
Intercompany Accounting
Odoo
8.7
Square Customer Engagement
Localizations
Odoo
7.7
Square Customer Engagement
Journals and Reconciliations
Odoo
8.9
Square Customer Engagement
Enterprise Accounting
Odoo
8.5
Square Customer Engagement
Configurable Accounting
Odoo
8.9
Square Customer Engagement
Centralized Rules Framework
Odoo
8.7
Square Customer Engagement
Standardized Processes
Odoo
9.1
Square Customer Engagement

Inventory Management

Odoo
8.5
Square Customer Engagement
Inventory tracking
Odoo
8.9
Square Customer Engagement
Automatic reordering
Odoo
7.8
Square Customer Engagement
Location management
Odoo
8.8
Square Customer Engagement
Manufacturing module
Odoo
8.6
Square Customer Engagement

Order Management

Odoo
8.8
Square Customer Engagement
Pricing
Odoo
9.3
Square Customer Engagement
Order entry
Odoo
8.8
Square Customer Engagement
Credit card processing
Odoo
8.5
Square Customer Engagement
Cost of goods sold
Odoo
8.7
Square Customer Engagement
Order Orchestration
Odoo
8.3
Square Customer Engagement
End-to-end order visibility
Odoo
9.0
Square Customer Engagement
Order exception Resolution
Odoo
8.9
Square Customer Engagement

Subledger and Financial Process

Odoo
8.6
Square Customer Engagement
Automated Invoice Processing
Odoo
9.0
Square Customer Engagement
Shared Services Payments
Odoo
8.8
Square Customer Engagement
Billings Management
Odoo
8.9
Square Customer Engagement
Customer Receipt Applications
Odoo
8.4
Square Customer Engagement
Customer Collections
Odoo
8.9
Square Customer Engagement
Revenue Recognition
Odoo
8.9
Square Customer Engagement
Cash Management
Odoo
7.3
Square Customer Engagement
Asset Management
Odoo
8.3
Square Customer Engagement
Travel & Expense Management
Odoo
7.4
Square Customer Engagement
Budgetary Control & Encumbrance Accounting
Odoo
8.8
Square Customer Engagement
Period Close
Odoo
8.8
Square Customer Engagement
Transactions Tax
Odoo
9.2
Square Customer Engagement
Subledger Reconciliations
Odoo
8.8
Square Customer Engagement
3rd Party Accounting Systems
Odoo
8.6
Square Customer Engagement

Project Financial Management

Odoo
7.7
Square Customer Engagement
Budgeting and Forecasting
Odoo
7.9
Square Customer Engagement
Project Costing
Odoo
8.6
Square Customer Engagement
Cost Capture
Odoo
7.7
Square Customer Engagement
Capital Project Management
Odoo
7.5
Square Customer Engagement
Customer Invoicing
Odoo
8.6
Square Customer Engagement
Customer Contract Compliance
Odoo
8.1
Square Customer Engagement
Project Revenue Recognition
Odoo
7.9
Square Customer Engagement
Project Financial Performance Analysis
Odoo
8.0
Square Customer Engagement
Project Financials Dashboard
Odoo
7.6
Square Customer Engagement
Real-time Financial Reporting
Odoo
7.7
Square Customer Engagement
Embedded Business Intelligence
Odoo
6.1
Square Customer Engagement
Project Planning Collaboration
Odoo
6.2
Square Customer Engagement

Project Execution Management

Odoo
8.0
Square Customer Engagement
Project Planning and Scheduling
Odoo
9.1
Square Customer Engagement
Project Manager Dashboard
Odoo
9.1
Square Customer Engagement
Resource Manager Dashboard
Odoo
8.9
Square Customer Engagement
Task Insight for Project Managers
Odoo
8.9
Square Customer Engagement
Project Manager Mobile Functionality
Odoo
8.6
Square Customer Engagement
Team Member Task Collaboration
Odoo
8.7
Square Customer Engagement
Team Member Mobile Functionality
Odoo
8.6
Square Customer Engagement
Project Candidate Search
Odoo
7.3
Square Customer Engagement
Project Candidate Comparison and Analysis
Odoo
7.3
Square Customer Engagement
Defineable Resource Pools
Odoo
6.9
Square Customer Engagement
Defineable Resource Pools
Odoo
6.6
Square Customer Engagement
Talent Profiles
Odoo
7.1
Square Customer Engagement
Real-Time Project Reporting
Odoo
7.3
Square Customer Engagement
Absence Management
Odoo
8.1
Square Customer Engagement
Product Lifecycle Management
Odoo
8.2
Square Customer Engagement

Grants Management

Odoo
7.3
Square Customer Engagement
Award Lifecycle Management
Odoo
7.3
Square Customer Engagement
Spending Control
Odoo
6.9
Square Customer Engagement
Indirect Cost Management
Odoo
7.3
Square Customer Engagement
Billing
Odoo
7.7
Square Customer Engagement

Procurement

Odoo
8.2
Square Customer Engagement
Sourcing Team Collaboration
Odoo
8.3
Square Customer Engagement
Sourcing Analysis
Odoo
7.7
Square Customer Engagement
Bids Analyzed and Compared
Odoo
7.5
Square Customer Engagement
Catalog Shopping E-Commerce for Employees
Odoo
8.3
Square Customer Engagement
Contract Authoring
Odoo
8.3
Square Customer Engagement
Contract Compliance Management
Odoo
8.4
Square Customer Engagement
Contract History
Odoo
8.3
Square Customer Engagement
Contract Renewal Automation
Odoo
7.9
Square Customer Engagement
Contract Repository
Odoo
8.4
Square Customer Engagement
Contract Standardization and Enforcement
Odoo
8.2
Square Customer Engagement
Electronic Signatures
Odoo
8.1
Square Customer Engagement
Invoice Automated Matching
Odoo
8.4
Square Customer Engagement
Purchasing Risk and Compliance Management
Odoo
8.5
Square Customer Engagement
Requisitions-to-Purchase Orders Integrated
Odoo
8.3
Square Customer Engagement
Spend Compliance Management
Odoo
7.8
Square Customer Engagement
Supplier Assessment
Odoo
8.4
Square Customer Engagement
Supplier Communication and Collaboration
Odoo
8.4
Square Customer Engagement
Supplier Management
Odoo
7.9
Square Customer Engagement
Supplier Portal
Odoo
8.4
Square Customer Engagement

Risk Management

Odoo
9.4
Square Customer Engagement
Risk Repository
Odoo
9.7
Square Customer Engagement
Control Management
Odoo
9.7
Square Customer Engagement
Control Mapping
Odoo
8.7
Square Customer Engagement
Control Efficiency Assessments
Odoo
8.8
Square Customer Engagement
Automated Control Assessments
Odoo
9.7
Square Customer Engagement
Assessment Capture
Odoo
8.7
Square Customer Engagement
Issue Detection
Odoo
9.7
Square Customer Engagement
Automatic Notification
Odoo
9.9
Square Customer Engagement
Remediation and Certification
Odoo
9.7
Square Customer Engagement

Logistics

Odoo
6.4
Square Customer Engagement
Transportation Planning and Optimization
Odoo
6.0
Square Customer Engagement
Transportation Sourcing Management
Odoo
6.1
Square Customer Engagement
Transportation Process Integration
Odoo
6.0
Square Customer Engagement
Transportation Execution Management
Odoo
6.0
Square Customer Engagement
Freight Payment Automation
Odoo
6.0
Square Customer Engagement
Trade Management
Odoo
6.0
Square Customer Engagement
Trade Regulatory Compliance Management
Odoo
5.0
Square Customer Engagement
Customs Entry Management
Odoo
7.0
Square Customer Engagement
Customs Document Management
Odoo
7.0
Square Customer Engagement
Customs Document Collaboration
Odoo
7.0
Square Customer Engagement
Fulfillment Management
Odoo
6.8
Square Customer Engagement
Inventory Visibility
Odoo
7.3
Square Customer Engagement
Warehouse Workforce Management
Odoo
7.3
Square Customer Engagement

Manufacturing

Odoo
8.2
Square Customer Engagement
Production Process Design
Odoo
7.7
Square Customer Engagement
Supply Chain Business Flows
Odoo
8.6
Square Customer Engagement
Production Management
Odoo
8.0
Square Customer Engagement
Contracted Manufacturing Management
Odoo
7.6
Square Customer Engagement
Configuration Management
Odoo
8.6
Square Customer Engagement
Work Definition
Odoo
8.0
Square Customer Engagement
Work Execution
Odoo
8.4
Square Customer Engagement
Advanced Fulfillment
Odoo
8.0
Square Customer Engagement
Manufacturing Costs
Odoo
8.6
Square Customer Engagement

Supply Chain

Odoo
8.5
Square Customer Engagement
Forecasting
Odoo
8.5
Square Customer Engagement
Inventory Planning
Odoo
8.5
Square Customer Engagement
Multi-tier Supply Chain Planning
Odoo
8.5
Square Customer Engagement
Performance Monitoring
Odoo
8.5
Square Customer Engagement

Product Lifecycle Management

Odoo
7.6
Square Customer Engagement
Ideation Management
Odoo
7.0
Square Customer Engagement
Requirements Management
Odoo
7.1
Square Customer Engagement
Proposal Management
Odoo
7.5
Square Customer Engagement
Innovation Portfolio Management
Odoo
7.0
Square Customer Engagement
Product Master Data Management
Odoo
7.5
Square Customer Engagement
Vendor Portal
Odoo
8.4
Square Customer Engagement
Project Portfolio Management
Odoo
8.4
Square Customer Engagement

Sales Force Automation

Odoo
Square Customer Engagement
8.0
Customer data management / contact management
Odoo
Square Customer Engagement
8.0
Workflow management
Odoo
Square Customer Engagement
8.0
Territory management
Odoo
Square Customer Engagement
8.0
Opportunity management
Odoo
Square Customer Engagement
8.0
Integration with email client (e.g., Outlook or Gmail)
Odoo
Square Customer Engagement
8.0
Contract management
Odoo
Square Customer Engagement
8.0
Quote & order management
Odoo
Square Customer Engagement
8.0
Interaction tracking
Odoo
Square Customer Engagement
8.0
Channel / partner relationship management
Odoo
Square Customer Engagement
8.0

CRM Project Management

Odoo
Square Customer Engagement
8.0
Task management
Odoo
Square Customer Engagement
8.0
Billing and invoicing management
Odoo
Square Customer Engagement
8.0
Reporting
Odoo
Square Customer Engagement
8.0

CRM Reporting & Analytics

Odoo
Square Customer Engagement
8.0
Forecasting
Odoo
Square Customer Engagement
8.0
Pipeline visualization
Odoo
Square Customer Engagement
8.0
Customizable reports
Odoo
Square Customer Engagement
8.0

Platform

Odoo
Square Customer Engagement
8.0
Mobile access
Odoo
Square Customer Engagement
8.0

Pros

Odoo

  • Keeping a detailed record of all staff.
  • The application can be extended with modules.
  • Simple and intuitive.
  • Simple implementation
  • Relatively inexpensive.
Marouane Tohme | TrustRadius Reviewer

Square Customer Engagement

  • No monthly fees
  • Reasonable per transaction fee
  • Good priced equipment/addons
  • Chip and NFC readers available
Kyle Farago | TrustRadius Reviewer

Cons

Odoo

  • Community version is sometimes hard to maintain, needs some on-premise knowledge (IT) or having business with an Odoo partner that is sometimes expensive and unreliable.
  • Enterprise version is as expensive as other ERP in the market.
  • Reporting is horrible, not a lot of possibility to integrate seamlessly with a third party BI platform.
David MacDonald | TrustRadius Reviewer

Square Customer Engagement

  • Some of the build quality on the peripherals could feel a bit better.
  • Have more options for businesses with more credit card transactions such as monthly or discounted per transaction once a certain number is reached.
  • Have functionality to allow for a typed card number without the higher fee if the software verifies there is a hardware/read error with the card.
Kyle Farago | TrustRadius Reviewer

Alternatives Considered

Odoo

While comparing Direkto with the Odoo, I'd say, only consideration of the UI is enough to see the vital advantage of the latter. Moreover, the specific functions are way [more] easily searchable through the Odoo than in Direkto.
Anonymous | TrustRadius Reviewer

Square Customer Engagement

The only other service similar to Square I have any interaction with is PayPal here, it works in a very similar manner, and at the time had the same exact fee schedule. It has the added perk of going directly into your PayPal account if this is a service you use a lot of for your business. It (at the time) did not have any additional readers or peripherals such as NFC or Chip readers, but that may have changed now. Over all I'd say they are pretty close to each other performance wise, but Square has a bigger user base for the card reader specifically.
Kyle Farago | TrustRadius Reviewer

Return on Investment

Odoo

  • Easy tracking of customers from prospects to sales.
  • Easy repeat orders customer follow-ups. All historical transactions and communications in one place.
Franz Josef Bautista | TrustRadius Reviewer

Square Customer Engagement

  • This has allowed me to accept credit / debit transactions without having to have a monthly subscription to a service and lose money on times of no to little use, allowing me to have a broader customer range as checks are risky.
  • All of my initial equipment was free and there were no startup costs so my return was immediate.
  • The small fee taken out of the transaction is very much worth the ability to accept nearly all plastic transactions.
Kyle Farago | TrustRadius Reviewer

Screenshots

Square Customer Engagement

Pricing Details

Odoo

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
$20*

* per app/ per user/ per month

Square Customer Engagement

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Odoo
8.6
Square Customer Engagement
9.0

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