What users are saying about
1 Ratings
1 Ratings
1 Ratings
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Score 8 out of 100
1 Ratings
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Score 6 out of 100

Likelihood to Recommend

EHR 24/7

Smaller doctor or dental offices would be fine using Office Ally for patient visits and appointments; it's easy to use and learn, and I'm able to handle most needs with it. For a larger practice, there are better, more technologically advanced software products that would offer more streamlined and professional statements, schedules, and accounting needs.
Anonymous | TrustRadius Reviewer

PulseEHR

Small clinics (less that 10 providers) would benefit from this product
Jessica Taddicken | TrustRadius Reviewer

Feature Rating Comparison

Billing and Claims Management

EHR 24/7
5.0
PulseEHR
10.0
Financial Reporting
EHR 24/7
5.0
PulseEHR
10.0
Real-time eligibility verification
EHR 24/7
PulseEHR
10.0
Claims management
EHR 24/7
PulseEHR
10.0
Coding
EHR 24/7
PulseEHR
10.0

Patient Scheduling

EHR 24/7
8.5
PulseEHR
10.0
Rule-based scheduling
EHR 24/7
9.0
PulseEHR
Automated appointment reminders
EHR 24/7
8.0
PulseEHR
10.0
Multi-location support
EHR 24/7
PulseEHR
10.0

Medical Security and Privacy

EHR 24/7
8.0
PulseEHR
9.5
HIPAA compliance
EHR 24/7
8.0
PulseEHR
10.0
Role-based permission levels
EHR 24/7
8.0
PulseEHR
8.0
Data backups and redundancy
EHR 24/7
PulseEHR
10.0
Local mode / networking failsafe
EHR 24/7
PulseEHR
10.0

Workflow and Scale

EHR 24/7
7.0
PulseEHR
8.0
Multi-office / multi-physician capabilities
EHR 24/7
7.0
PulseEHR
8.0
Task tracking
EHR 24/7
PulseEHR
10.0
Specialty-specific workflows
EHR 24/7
PulseEHR
6.0

Electronic Medical Records

EHR 24/7
PulseEHR
5.9
Charting / document management
EHR 24/7
PulseEHR
8.0
Templates
EHR 24/7
PulseEHR
10.0
Patient portal
EHR 24/7
PulseEHR
1.0
Mobile/tablet support
EHR 24/7
PulseEHR
1.0
Fax integration
EHR 24/7
PulseEHR
10.0
Workflow automation
EHR 24/7
PulseEHR
4.0
Speech recognition
EHR 24/7
PulseEHR
3.0
Customization
EHR 24/7
PulseEHR
6.0
E-prescribing
EHR 24/7
PulseEHR
10.0

Pros

EHR 24/7

  • Very user friendly - click and add an appointment right on the calendar.
  • Able to see the whole office schedule, all doctors, at once.
  • Automatic reminders sent at different intervals to remind patients of their upcoming appointments.
Anonymous | TrustRadius Reviewer

PulseEHR

  • The scheduling and template system
  • Reporting
  • Making the system unique to users
Jessica Taddicken | TrustRadius Reviewer

Cons

EHR 24/7

  • There needs to be a way to print patient visit summaries for a date range vs printing one summary for each appointment, one at a time.
  • It would be helpful if the top row of the calendar, showing doctors/practitioners names, would remain on the screen when scrolling to the end of the day. Appointments get scheduled under the wrong doctor at times because the names disappear and columns get confused.
  • There should be a way to view/print/download what has been paid, per patient, to the office in one place vs searching for payments under the Accounting Tab and payments tracked under Patient visits.
Anonymous | TrustRadius Reviewer

PulseEHR

  • Up to date use of the Documentation side of the EHR
  • The patient portal side of the EHR needs to be fully implemented
  • After updates we have issues or errors.
Jessica Taddicken | TrustRadius Reviewer

Support Rating

EHR 24/7

EHR 24/7 6.0
Based on 1 answer
I haven't had to call too many times to get help with Office Ally but when I have had to call, I haven't always had the best customer service. It seems that I am bugging the person I reach when I call for technical support because I'm usually reminded that there are videos to watch for technical support help. On the flip side, there have been times that I called for help and was treated how you assume you'll be treated when you call for help - with grace, dignity, professionalism, and respect.
Anonymous | TrustRadius Reviewer

PulseEHR

No score
No answers yet
No answers on this topic

Return on Investment

EHR 24/7

  • We are able to have appointments clearly scheduled weeks and months ahead of time so we save money by knowing when to have doctors come in or work elsewhere - we aren't having to pay a doctor to be here when there aren't patients scheduled.
  • We are able to pay doctors based on the number of office visits they have had with patients vs having to pay a base salary for a doctor even if they did not see any patients.
Anonymous | TrustRadius Reviewer

PulseEHR

No answers on this topic

Pricing Details

EHR 24/7

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

PulseEHR

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

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