OfficeSuite UC vs. West Unified Communications Services (discontinued)

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
OfficeSuite UC
Score 6.0 out of 10
N/A
OfficeSuite UC is a cloud--based unified communications system with features like high-definition video conferencing, VoIP, and online faxing. It was acquired by Windstream when the company acquired Broadview in 2017.N/A
West Unified Communications Services (discontinued)
Score 4.0 out of 10
N/A
West (formerly Intrado) has executed a series of transactions to transition their UCaaS business to numerous other providers, notably Fusion Connect.N/A
Pricing
OfficeSuite UCWest Unified Communications Services (discontinued)
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
OfficeSuite UCWest Unified Communications Services (discontinued)
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details——
More Pricing Information
Community Pulse
OfficeSuite UCWest Unified Communications Services (discontinued)
Top Pros

No answers on this topic

Features
OfficeSuite UCWest Unified Communications Services (discontinued)
Performance & Compatibility of Online Events Software
Comparison of Performance & Compatibility of Online Events Software features of Product A and Product B
OfficeSuite UC
-
Ratings
West Unified Communications Services (discontinued)
9.0
1 Ratings
11% above category average
High quality audio00 Ratings9.01 Ratings
High quality video00 Ratings9.01 Ratings
Screen Sharing
Comparison of Screen Sharing features of Product A and Product B
OfficeSuite UC
-
Ratings
West Unified Communications Services (discontinued)
7.5
1 Ratings
6% below category average
Desktop sharing00 Ratings7.01 Ratings
Online Meetings / Events
Comparison of Online Meetings / Events features of Product A and Product B
OfficeSuite UC
-
Ratings
West Unified Communications Services (discontinued)
7.6
1 Ratings
4% below category average
Calendar integration00 Ratings8.01 Ratings
Meeting initiation00 Ratings8.01 Ratings
Record meetings / events00 Ratings7.01 Ratings
Online Events Collaboration
Comparison of Online Events Collaboration features of Product A and Product B
OfficeSuite UC
-
Ratings
West Unified Communications Services (discontinued)
7.0
1 Ratings
9% below category average
Live chat00 Ratings8.01 Ratings
Online Events Security
Comparison of Online Events Security features of Product A and Product B
OfficeSuite UC
-
Ratings
West Unified Communications Services (discontinued)
7.0
1 Ratings
7% below category average
User authentication00 Ratings7.01 Ratings
Participant roles & permissions00 Ratings7.01 Ratings
Best Alternatives
OfficeSuite UCWest Unified Communications Services (discontinued)
Small Businesses
Nextiva Business Phone Service
Nextiva Business Phone Service
Score 9.2 out of 10
Nextiva Business Phone Service
Nextiva Business Phone Service
Score 9.2 out of 10
Medium-sized Companies
Nextiva Business Phone Service
Nextiva Business Phone Service
Score 9.2 out of 10
Nextiva Business Phone Service
Nextiva Business Phone Service
Score 9.2 out of 10
Enterprises
Cisco Unified Communications Manager (Call Manager)
Cisco Unified Communications Manager (Call Manager)
Score 8.6 out of 10
Cisco Unified Communications Manager (Call Manager)
Cisco Unified Communications Manager (Call Manager)
Score 8.6 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
OfficeSuite UCWest Unified Communications Services (discontinued)
Likelihood to Recommend
-
(0 ratings)
8.0
(1 ratings)
User Testimonials
OfficeSuite UCWest Unified Communications Services (discontinued)
Likelihood to Recommend
Windstream
No answers on this topic
West Technology Group, LLC (formerly Intrado)
It is well suited in our organization for their large department Monday meetings and meetings such as that. Would not really be needed for a conference call with only 10 people or less attending.
Read full review
Pros
Windstream
No answers on this topic
West Technology Group, LLC (formerly Intrado)
  • Large conference calls
  • Reliable calling technology
  • Easy to call in with no confusion
Read full review
Cons
Windstream
No answers on this topic
West Technology Group, LLC (formerly Intrado)
  • Hold music is normally loud and not pleasant
Read full review
Alternatives Considered
Windstream
No answers on this topic
West Technology Group, LLC (formerly Intrado)
We only use intercall and always have, our in house phone system is Cisco.
Read full review
Return on Investment
Windstream
No answers on this topic
West Technology Group, LLC (formerly Intrado)
  • It does cost our company money so we try to give out numbers only when needed
Read full review
ScreenShots