What users are saying about
5 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener noreferrer'>Customer Verified: Read more.</a>
Top Rated
652 Ratings
5 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 8.9 out of 101

SurveyMonkey

<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener noreferrer'>Customer Verified: Read more.</a>
Top Rated
652 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 8.3 out of 101

Likelihood to Recommend

Officevibe

I think Officevibe is great for any office where management truly cares about how happy their employees are and is interested in making their company a great place to work. It's a quick and easy way for staff to give you honest thoughts and opinions that you can act on to make improvements
Lauri Paxton profile photo

SurveyMonkey

Survey Monkey is easy to use, which makes it a practical option for pretty much any occasion, regardless of who's using it - a manager, an analyst, an executive etc. The very intuitive interface makes it user-friendly enough for even the busiest person to set up a survey, customise it to their own specifications, send it over to the various stakeholders, track responses and report on those responses. I've also used it to send surveys to very large groups of people, so I can definitely say that Survey Monkey is easily scalable, whether you're building a survey for one person, ten people, or hundreds of people - or even if you're building multiple surveys at once (e.g. for A/B testing).
Ben Donkor profile photo

Feature Rating Comparison

Survey Format & Appearance

Officevibe
SurveyMonkey
7.8
Survey templates
Officevibe
SurveyMonkey
8.4
Themes
Officevibe
SurveyMonkey
7.9
Custom logo/branding
Officevibe
SurveyMonkey
7.0

Survey Content

Officevibe
SurveyMonkey
8.4
Changes to live survey
Officevibe
SurveyMonkey
8.6
Question design help
Officevibe
SurveyMonkey
7.8
Multiple question types
Officevibe
SurveyMonkey
8.8

Survey Logic

Officevibe
SurveyMonkey
8.0
Survey logic flexibility
Officevibe
SurveyMonkey
8.0

Survey Reporting & Analytics

Officevibe
SurveyMonkey
8.5
Response tracking
Officevibe
SurveyMonkey
9.0
Data export
Officevibe
SurveyMonkey
8.8
Standard reports
Officevibe
SurveyMonkey
8.5
Custom reports
Officevibe
SurveyMonkey
7.8
Analytics
Officevibe
SurveyMonkey
8.4

Survey Administration & Security

Officevibe
SurveyMonkey
8.8
Access controls
Officevibe
SurveyMonkey
8.7
Compliance
Officevibe
SurveyMonkey
8.9

Survey Distribution

Officevibe
SurveyMonkey
8.0
Vendor-offered crowdsourcing
Officevibe
SurveyMonkey
7.8
Respondent restrictions
Officevibe
SurveyMonkey
8.1

Pros

Officevibe

  • Feedback from employees was both consistent and swift - it doesn't take employees long to respond to questions.
  • You can diversify the areas in which you're seeking feedback.
  • Dashboard metrics / reports were great.
Brad Price profile photo

SurveyMonkey

  • A strength for SurveyMonkey is that it is very user friendly. If one should become stuck in an area, the guides that are provided work nicely.
  • Allowing for a large number of participants to be mailed at once is a huge plus.
  • Being able to offer providers a link directly, being FB friendly, is a HUGE plus for our business.
Stacey Pagan profile photo

Cons

Officevibe

  • The one thing that I wish I could change would be that I am also sent the same survey that the staff gets and my answers count. We're a very small office so I feel that my answers skew the results no matter how I answer the questions. And it also skews the results if I just don't answer them as well, so it would be nice if I could have the surveys not come to me.
  • The only other thing you would want to be careful of if you are an office as small as ours is that even though the feedback is truly anonymous as far as the software is concerned - if you only have a few people in your office you can sometimes tell who wrote the comment simply because you're familiar with the way each person speaks and writes, and the words and phrases that they use. You just simply have to be careful to take it at it's face value as if you didn't know who wrote it. This really isn't a weakness of Officevibe itself - it's just simply due to the fact that when you work so closely with just a few people you tend to learn peoples writing styles. If you're a bigger office it probably won't be an issue.
Lauri Paxton profile photo

SurveyMonkey

  • I would like to be able to save questions that I create into a "bank" that can easily be added to any new survey that I design.
  • The first suggestion is a precursor to my next suggestion, which is to be able to select one question from my bank and analyze the results for that question across all of the surveys that it is placed in (meta analyze)
  • Allow sharing of survey responses by collector only.
No photo available

Likelihood to Renew

Officevibe

No score
No answers yet
No answers on this topic

SurveyMonkey

SurveyMonkey 8.9
Based on 27 answers
It's very budget friendly. I think we pay a little over $200 a year for our annual subscription and we pretty much use it on a monthly basis to get feedback from our members on meetings, conferences, trade shows and gathering contact info.
Megan Abbott profile photo

Usability

Officevibe

No score
No answers yet
No answers on this topic

SurveyMonkey

SurveyMonkey 5.0
Based on 3 answers
The interface it too packed with info and promotions. there isn't a clear distinction between the task-related components on the screen, and upgrade promotions, tips etc. much noise.
Eldad Arad profile photo

Performance

Officevibe

No score
No answers yet
No answers on this topic

SurveyMonkey

SurveyMonkey 6.0
Based on 1 answer
still to many limitations for more complex surveys --skips, filtered questions, etc.
Jeannette Saquet profile photo

Support

Officevibe

No score
No answers yet
No answers on this topic

SurveyMonkey

SurveyMonkey 8.0
Based on 2 answers
We have only worked with the customer support team when renewing our plan. The process is very easy and can be completed in less than 5 minutes.
No photo available

Implementation

Officevibe

No score
No answers yet
No answers on this topic

SurveyMonkey

SurveyMonkey 10.0
Based on 2 answers
Implementation not required.
Rachel Biederman profile photo

Alternatives Considered

Officevibe

I didn't try anything else - Officevibe came across my desk and I went with it. I'm not sure what other options there are out there, but I'm sure there are a few. It's probably worth giving them a look, but if you're looking to keep your finger on the pulse of your company culture and employee happiness / engagement, Officevibe is not a bad choice at all.
Brad Price profile photo

SurveyMonkey

I have never used any other Survey Software/Program, because Survey Monkey has never let me down! If I were to need to find another program to use, I would most likely use the Internet and word of mouth and try to gather recommendations/referrals, but again, I have never felt it necessary to do so.
No photo available

Return on Investment

Officevibe

  • I used it to decide how best to allocate my resources for employee benefits and perks. I was able to find out which ones were truly important to them and which ones they didn't really care about so I knew which ones to spend my money on.
  • I've also been able to see whether I'm doing a good job as a manager and where I need to improve, whether it be in terms of management style, leadership, communication or even things like policy - I'm able to see what is working and what isn't and make adjustments accordingly.
Lauri Paxton profile photo

SurveyMonkey

  • In the past, we would send out paper surveys and maybe get a 25% response rate, with SurveyMonkey I get back about 65-75% and almost all surveys
  • It can't hurt to try it, I have had no negative issues with it and if anything it makes my life a little easier. I am all for that.
Tara Scibello-Rickards profile photo

Pricing Details

Officevibe

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

SurveyMonkey

General

Free Trial
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

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