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Top Rated
220 Ratings

The Okta Identity Cloud

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Top Rated
220 Ratings
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Score 8.9 out of 100
9 Ratings
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Score 8.8 out of 100

Likelihood to Recommend

The Okta Identity Cloud

The Okta Identity Cloud worked great for password management and centralization. It was very easy for everyone in the organization, both technical and non-technical, to get it setup and use it. It is widely used by both small and large organizations alike, and is a very trusted option for identity management. However, while The Okta Identity Cloud is effective, I've found LastPass, to be cheaper and easier to use, and performs the same functionality.
Gabriel Samaroo | TrustRadius Reviewer

Ping Intelligent Identity Platform

Really like [this] solution, it fits our requirements 100%. There are unlimited possibilities to extend the product, either by creating additional adapters or selectors. We really like the policy management level in PingFederate. It's extremely helpful when we can specify customer journey per many different requirements like user location, application type etc. As well, both StepUp and TopDown authentication flows were implemented [easily].
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Identity Management

The Okta Identity Cloud
8.8
Ping Intelligent Identity Platform
8.1
ID-Management Access Control
The Okta Identity Cloud
8.7
Ping Intelligent Identity Platform
7.7
ID Management Single-Sign On (SSO)
The Okta Identity Cloud
9.4
Ping Intelligent Identity Platform
9.0
Multi-Factor Authentication
The Okta Identity Cloud
9.4
Ping Intelligent Identity Platform
8.5
Password Management
The Okta Identity Cloud
8.5
Ping Intelligent Identity Platform
7.9
Account Provisioning and De-provisioning
The Okta Identity Cloud
8.6
Ping Intelligent Identity Platform
7.8
ID Management Workflow Automation
The Okta Identity Cloud
8.3
Ping Intelligent Identity Platform
8.1
ID Risk Management
The Okta Identity Cloud
8.7
Ping Intelligent Identity Platform
7.5

Pros

The Okta Identity Cloud

  • Okta handles lockouts and password changes very seamlessly. Most end users no longer have to contact our IT department to reset their password or unlock their account.
  • Okta does MFA (Multi-Factor Authentication) very well with the use of their own app, Okta Verify. We utilize this for VPN connections and having MFA or 2FA has strengthened the security of our internal network.
  • Okta's administration GUI is easy to use, and easy to set up. Adding applications to the organization is easy and requires very little work to deploy.
  • Users can utilize Okta to store passwords securely and safe on their own account. They also can one click login to personal sites if they use Okta to store their password.
  • Okta's support system is very knowledgeable and quick to respond to issues. We've had a few cases that were resolved within hours and that helps immensely when working with end users.
Anonymous | TrustRadius Reviewer

Ping Intelligent Identity Platform

  • Based on open standards, we can use as much or as little of the Ping suite as we like, depending on which other technologies we've already implemented.
  • Continuous innovation and product enhancements have ensured their products continue to meet our rapidly evolving needs.
  • Ping Identity has been an outstanding partner, starting with the RFP process and continuing to this day, years after the sale. They are focused on our success at every level of the company and are highly responsive to our needs, issues, and product suggestions.
Anonymous | TrustRadius Reviewer

Cons

The Okta Identity Cloud

  • Session cookies have been frustrating. Rather than having an expiration date, they are activity based. Some applications will reject assertions is the Okta session is too old, so having a perpetual cookie messes things up. The option to change this is something that is desired.
  • Connections to Active Directory are excellent, but there is little control over syncing. It’s either manual or every hour. Change based syncing would help simplify things.
Chase Palmer, CISSP | TrustRadius Reviewer

Ping Intelligent Identity Platform

  • PingID has some limitations when used as the MFA for some LDAP implementations. You need to use it as a RADIUS password credential validator to solve for some of those limitations, which in turn causes challenges with our ephemeral cloud deployment model of PingFederate.
  • The basic logon services within PingFederate are adequate and well-documented, but simple features like disabling user input after entering credentials would help with some of the additional customization required to support real world failure modes.
  • PingCentral authorization models and configuration remain unpolished compared to other products, and now the features seem to be shifting toward onboarding PingAccess and PingDirectory over improving baseline administrative functionality/operations.
Anonymous | TrustRadius Reviewer

Likelihood to Renew

The Okta Identity Cloud

The Okta Identity Cloud 8.0
Based on 18 answers
Okta has a passion to provide secure and scalable identity solution. Their passion has come across as advocacy in a way that has deepened my knowledge of the field of authentication. I took identity for granted before but after seeing features such as external authentication I know that Okta can enable my business to reach new heights
Devin Garrett | TrustRadius Reviewer

Ping Intelligent Identity Platform

No score
No answers yet
No answers on this topic

Usability

The Okta Identity Cloud

The Okta Identity Cloud 9.0
Based on 1 answer
Some of its features are great and some are slightly complex and not easy without vendor support.
Anonymous | TrustRadius Reviewer

Ping Intelligent Identity Platform

Ping Intelligent Identity Platform 9.0
Based on 1 answer
Easy to use; all UI's are user friendly and easy to learn.[The] possibility to use API is [a] big value as well. We really like integration with CyberArk; with it we can manage privileged accounts according to company standards without breaking any rules, and we can be 100% sure that only approved persons will have administrative access.
Anonymous | TrustRadius Reviewer

Support Rating

The Okta Identity Cloud

The Okta Identity Cloud 8.5
Based on 24 answers
Their support team has always been extremely responsive and more than willing to go above and beyond the call of duty. They've done screen shares between our help desk staff and end users to work through issues. They are quick to respond and genuinely care about getting issues resolved. Couldn't be happier.
Sam Dresser | TrustRadius Reviewer

Ping Intelligent Identity Platform

Ping Intelligent Identity Platform 8.5
Based on 5 answers
The Ping Identity Platform is very easy to use. It is highly secured and reliable. The customer support is superb as well. I would highly recommend it.
Ram Nair | TrustRadius Reviewer

Alternatives Considered

The Okta Identity Cloud

We evaluated Microsoft Identity Manager prior to selecting The Okta Identity Cloud. We found that The Okta Identity Cloud was a more robust solution and more widely accepted with our software applications. The Okta Identity Cloud also included the provisioning and deprovisioning of user accounts more seamlessly with less human involvement. Multifactor authentication was also a bonus when comparing with other solutions that required a separate MFA solution.
Anonymous | TrustRadius Reviewer

Ping Intelligent Identity Platform

All contenders were capable, but we had scale concerns with NetIQ's architecture. In the end, what set Ping apart from the others was their level of engagement in understanding our use cases up front during the RFP stage and how they were focused on what we needed more than what they could sell to us. Additionally, they came in at a better price than the competition, which earned them first crack at a POC, making it their deal to lose; and of course they hit it out of the park.
Anonymous | TrustRadius Reviewer

Return on Investment

The Okta Identity Cloud

  • We have streamlined so many processes and reduced the time to complete many tasks for IT.
  • We have automated many tasks to remove the issue with human error.
  • We have opened up a ton of functionality with the application integrations that are available.
  • The feature sets for Okta allow for more creative and diverse solutions to existing issues.
  • User experience has benefited greatly from the Single Sign On experience.
JJ McMahon | TrustRadius Reviewer

Ping Intelligent Identity Platform

  • Avoid information theft by ensuring the user truly has legit access to it.
Orlando Ortega | TrustRadius Reviewer

Pricing Details

The Okta Identity Cloud

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

The Okta Identity Cloud Editions & Modules

Edition
Single Sign on$2.001
Single Sign on Adaptive$5.001
Multi Factor Authentication$3.001
Multi Factor Authentication Adaptive$6.001
  1. Per User Per Month
Additional Pricing Details

Ping Intelligent Identity Platform

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Ping Intelligent Identity Platform Editions & Modules

Additional Pricing Details

Rating Summary

Likelihood to Recommend

The Okta Identity Cloud
9.0
Ping Intelligent Identity Platform
8.8

Likelihood to Renew

The Okta Identity Cloud
8.0
Ping Intelligent Identity Platform

Usability

The Okta Identity Cloud
9.0
Ping Intelligent Identity Platform
9.0

Reliability and Availability

The Okta Identity Cloud
8.6
Ping Intelligent Identity Platform

Support Rating

The Okta Identity Cloud
8.5
Ping Intelligent Identity Platform
8.5

Online Training

The Okta Identity Cloud
1.0
Ping Intelligent Identity Platform

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