ON24 is an intelligent engagement platform, that enables customers to continuously engage audiences with AI-powered, hyper-personalized webinar, virtual event and content experiences.
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Zoom Events & Webinars
Score 8.4 out of 10
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Zoom Events and Webinars are part of Zoom’s event solutions that uses existing Zoom products to produce interactive and engaging virtual experiences. It combines Zoom Meetings, Chat, and Video Webinars in one solution that enables event organizers to produce ticketed, live events for internal or external audiences of any size.
Zoom limitations that didn't meet our needs: No automated emails, no follow up with the recorded product, audience console was not customizable, audience console didn't contain all of the items we needed and was clunky for audience members to use
ON24 had a lot more features than some of the other ones out there. It is simple to use, simple to send other presenter links and overall a nicer experience for attendees. Being able to add slides, move around lives, add images, take features away if they aren't going to be …
ON24 has a higher price point and is less user-friendly, but provides better data, more branding opportunities, and a more professional looking product.
Really there’s no comparison. The ease of registration, the platform capability options it has such as poll questions and downloadable resources. The branding you can have on your webinar. The ease of making the recording available to registrants and the detailed reporting. …
ON24 is much easier to use as a producer and a presenter. I provide very little training for new presenters because it is pretty intuitive. Launching polls, videos, sharing screens is so seamless. Other platforms are little more clunky. I used GoToWebinar for many years and it …
The major product that we evaluated that was similar to ON24 was Zoom Video Webinar - which provides similar functionality - but has the disadvantage of requiring additional software. As Zoom is also regularly used for meetings, members were confused when logging into the …
ON24 is expensive compared to other solutions and their customer support is lackluster and robotic. They're always pointing the finger at the customer. We know that there is little support with Zoom Meetings, but really, not much support is needed for more intuitive platforms. …
The setup for Zoom webinar was much easier and simple, and the possibility to integrate with HubSpot natively (register in HS) was a plus, and some paid speakers requested Zoom, but in the end, the options that ON24 offers, the specific tools and organization of the platform …
ON24 is a trustworthy bet and the best part is their customer support. They keep you updated with the latest technology and keep you aware of the latest platform upgrades. They keep switching to technologies like Flash or HTML5 to remain sustainable and are compatible with the …
Zoom Webinars provides webcam availability, which we use for the many sessions we answer with live audio and live video. ON24 is the more universal approach for webinar streaming since usually we don't do webcams or live audio. GoToWebinar also presents issues in live webinars, …
Other platforms either don't allow us to replay videos, don't let us do simulive webinars or force attendees to install an additional add-on, program, etc.
Honestly, each has certain things that are more simplistic or granular than the other or annoying caveats the others may not have. ON24 having the ability to do the simu-live was what made us go with it.
We currently use Zoom for our internal communications, it's very good, but as a webinar solution, I believe it was expensive, and we switched from GoTo because it was very restricting in the amount of people joining on the calls. GoTo was not very reliable either as I remember …
We evaluated vendors such as Webex, GoToWebinar, BrightTALK and Zoom before ultimately choosing ON24. While ON24 wasn't the most affordable option, we felt that ON24 had all the capabilities we needed from a business and attendee experience standpoint. Other companies did not …
I was not the one to evaluate the tools, a team member of mine did. We did a few demos and trials with other solutions, but ultimately ended up on ON24 for their branding and multiple options for how to host the webinar.
We switched from GoToWebinar to ON24 because we recognized we needed a more customizable webinar experience based on Sales, Marketing, and Training needs, and we've been very pleased with the transition.
Well, we usually use Skype for small meetings with around 200 attendees. Qe have standard webcasts of 20 per month, and we use ON24 for that. I believe Zoom is performing great in our AHM meetings with great streaming of media, audio, and pictures. It never has any lag time …
ON24 works great for a 4 part webinar series we host every fall that is a annual legal update that allows us to reach a slew of clients that we would otherwise not. (if we conducted the same in person). We typically see 300+ attendees per webinar in this series. One component we focus on for some events is networking, the virtual break out rooms are a good add on when hosting but it does not replace the face to face component of networking. The ON24 ones are also more formal that a zoom breakout for instance, as ON24 is completely different experience than a Zoom webinar anyway
I've used Zoom Webinars for meetings and webinars from two people to 500 people. It has worked well and reliably in each scenario! I especially appreciate that viewers can turn on closed captions if they need them or can have the language translated. That makes this very helpful for our teammates that need that type of assistance.
Simple user experience--very intuitive for attendees to join, interact with Q&A
Adaptable and feature rich--very easy to set up Webinars for different use cases with features like registration, Q&A, practice session, HQ video, branding and virtual backgrounds, polls/quizzes, post-surveys, breakouts, resources, production studio, FB/YT Live, captions/translation, etc
Aesthetically pleasing--new branding options (such as webinar wallpaper, custom backgrounds, and name tags), plus the recent addition of the Production Studio feature, means it's easier than ever to produce beautiful and appealing webinars.
Panelists, practice session, and backstage--Zoom makes it easy to set up webinar panelists ahead of time, and get them into the room early for a practice session. The new backstage option is even more powerful than the practice session feature.
The bleeding edge--Zoom is continually adding powerful new features for Webinar rooms, where other programs leave you with the same ol' stagnant feature set.
We always have issues with the leaderboard in virtual conference manager not showing results in real-time (complaint from attendees)
Doesn't always work with CRMs to transfer reg into virtual conference manager - has been an ongoing issue the IT team at ON24 can't figure out with our account
Like most Zoom products, Zoom Events is actively being improved and updated. The release cycle is monthly, which means event planners need to keep up with changes.
While Zoom Events also works for in-person only events, this will require a certain mind-set shift to work well for many organizations.
There is a core group of small business Zoom Events users who can provide help to new-comers, and an increasing number of helpful on-boarding resources, but Zoom Tier 1 support still starts out with the most pedantic questions; it's difficult to reach someone who can really help you with a difficult problem if you are not a large Zoom customer.
Professional Services is available from Zoom, but it the cost is out of reach of most small businesses and non-profit organizations.
ON24 is everything we expected and everything we needed. It's simple to use, extremely customizable, and scales very easily. The integration to our CRM makes ON24 major lead generator for our sales team from our established webinars series. We can automate lead delivery to our sales team as well. If anything, we will look to expand our partnership in the future.
We will be renewing with Zoom as long as it continues to meet our needs for client and lead outreach needs in a robust manner. With little error and an easy to use interface, Zoom has met our needs and exceeded our expectations. The cost is right and with a short learning curve, Zoom has been an easy decision to make and maintain.
97% of our attendees say it is the best trainings they have every attended. But they other 3% have a horrible experience (while watching the event live) interesting fact. On24 uses two different encoders for live vs OnDemand. I have never had issues with the On-Demand experience. My only complaints come during live events
Zoom [Video Webinar] is easy and secure to use. It has all those feature which can make a virtual meeting go smooth. Zoom [Video Webinar] provides one click join option and easy screen sharing. It also has strong tools to restrict meeting controls and is secure enough to let you start with it. Zoom [Video Webinar] in relation to other video webinar application is easy to use and lightweight, its mobile application is also easy to use.
ON24 is always available when I have a question about a new feature, if I'm having issues during a live webinar, or if I'm having issues with a webinar on the backend. Our client support specialist, Heather Haines, has always been incredibly consistent with getting me the answers I need when I need them.
Loading depends on how large the files in the webinar for us - sometimes it takes up to an hour to upload and that impacts the loading when the webcast is playing. Overall I'm happy with the performance, however if integrated with other systems it does tend to slow down the process
ON24 support is really good with the 24/5 support chat line, where someone actually responds within 30 seconds. The customers success team is also really good and our rep is very helpful with all our questions. Whenever we have more technical questions, she will bring on a IT designer or a tech specialist on our calls for additional comments and help.
Zoom Video Webinar provides users with updates on their newest functions as part of an email subscribed list. They provide you with up-to-date information on all their latest changes and functions for ease [in] transition. Zoom Video Webinar can be contacted easily for any questions or concerns you may have with the platform and the response is timely.
On24 has amazing ON-Demand trainings that you can use at anytime and they walk you through step by step on different topics/ they are always updating and innovating and putting out new trainings. I would highly reccomend the trainings and reading the documents they have created. They also do live webinars on a rolling basis that are filled with so much knowledge and Information
We had a few training's, which were broken up, and focused on specific areas of how to use the platform. Mostly though, a lot of it is just dedicating your time to learning and exploring what the possibilities are for enhancing your webinars
We previously hosted our webinars on Zoom, which was a much less interactive format and not really scaled for such large-scale events that we have been hosting. The On24 consoles are really great and we are able to have links to share with our audience. The on-demand format is also a lot better on On24 than it was on Zoom.
Go To Webinar has been the standard in webinar technology for years. But it's a terrible experience from an administrator's perspective. You start the program, and 15 windows pop-up, giving you all sorts of configuration choices. In order to operate a webinar smoothly, we needed 4 members on the team (1 speaker, 1 moderator, 2 people managing any tech unknowns and set things up.) Zoom Webinar can be done with a single person because of how easy the options are. Also, put GoToWebinar in front of somebody new - and watch them fumble for 15 minutes trying to figure out how to present. Zoom, there's not much to explain. Everything is clearly laid out with a clean UX design.
We haven't scaled a lot through ON24 a great deal beyond the initial scale-up of going from 4 events a year to 1+ a month but we can see that you can scale. The one drawback we have found with scalability is that events over a certain amount of time cost a lot more.
ON24 has allowed us to deliver meaningful pitches, promotions, and seminars to clients/audience members all year round, remotely.
The reporting available to us through the ON24 platform allows us to assess and review what is working and what needs adjusting with our events. This is valuable to us.
Using the tools available, we've doubled our audience engagement in the last 12 months, and this has allowed us to generate leads at a later stage of the "funnel."
I am a user of Zoom, not an administrator, so I can't speak to it's ROI outside of how it effectively allows me to conduct presentations with groups of people I wouldn't normally have in the same room.
Zoom has a very positive impact on keeping me connected with my colleagues in a more human way through the use of video and audio when we are conducting meetings. This helps strengthen work relationships so there are less misunderstandings from email or text only systems.
Zoom has allowed my company with remote employees all over the place, in addition to multiple physical office locations, conduct quarterly meetings with our CEO that make everyone feel involved.
