What users are saying about
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Top Rated
339 Ratings
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Top Rated
156 Ratings

ON24

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Top Rated
339 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 8.3 out of 100

Zoom Video Webinar

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Top Rated
156 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 8.8 out of 100

Likelihood to Recommend

ON24

ON24 is great for webcasts where there are participants that might be hard of hearing. The seamlessness of the closed captions/event monitoring is very helpful in ensuring that our presentations are accessible to everyone. ON24 is also great for presentations where audience members need to have the resources connected to the presentation on hand during the presentation. The widgets really help the webcasts come to life and I'm excited to see what upgrades ON24 has in store concerning new widget capabilities.
Gabriel Smith | TrustRadius Reviewer

Zoom Video Webinar

Some specific scenarios where Zoom Video Webinar is well suited would be for group training and presentation meetings.For group training, it allowing participants to ask questions and presenting content without any hiccups. You can gauge the participation level and share content like PDFs/slides/etc. You can also invite additional hosts and have multiple cameras if you have a Q&A style session. I even know of colleges that use Zoom to connect multiple classrooms in different cities together.For presentations with clients/companies - it just works! Any computer with access to a browser can get it to work - no messy configurations or long installs. I can share the zoom link with them and see them in the room within 2-3 minutes. Try that with Skype/GoToWebinar, and it'll take 10-15 minutes of installing, account creation, and other annoying setups. We can whiteboard, draw things out, share a screen with a Google Document... it's great.Zoom Video Webinar isn't a replacement for live training. No technology is.
Rocky Kev | TrustRadius Reviewer

Feature Rating Comparison

Reporting & Analytics

ON24
8.0
Zoom Video Webinar
8.5
Dashboards
ON24
8.0
Zoom Video Webinar
8.2
Data exportability
ON24
8.1
Zoom Video Webinar
8.8

Performance & Compatibility of Online Events Software

ON24
7.9
Zoom Video Webinar
9.0
High quality audio
ON24
7.9
Zoom Video Webinar
9.1
Mobile support
ON24
7.6
Zoom Video Webinar
8.8

Online Meetings / Events

ON24
7.1
Zoom Video Webinar
9.0
Calendar integration
ON24
8.1
Zoom Video Webinar
8.7
Record meetings / events
ON24
8.9
Zoom Video Webinar
9.2
Slideshows
ON24
8.6
Zoom Video Webinar
9.3
Event registration
ON24
8.2
Zoom Video Webinar
9.0

Online Events Collaboration

ON24
7.7
Zoom Video Webinar
8.9
Audience polling
ON24
7.8
Zoom Video Webinar
8.8
Q&A
ON24
8.2
Zoom Video Webinar
9.1

Online Events Security

ON24
7.8
Zoom Video Webinar
9.0
Participant roles & permissions
ON24
7.4
Zoom Video Webinar
8.9
Confidential attendee list
ON24
8.0
Zoom Video Webinar
9.0

Online Events Marketing

ON24
8.0
Zoom Video Webinar
7.9
Branding options
ON24
8.5
Zoom Video Webinar
8.0
Integration to Marketing Automation
ON24
7.5
Zoom Video Webinar
7.8

Pros

ON24

  • The Simulive webinar format is a game changer for our company. The majority of our KOLs have very hectic work schedules with seeing patients and Simu-live allows us to pre-record webinars at any time convenient for our speakers and then broadcast the recording at a later date as if it were a live presentation.
  • The engagement hub allows our previously recorded webinars to retain their initial value and makes it easy for both future and returning webinar subscribers to watch all of our content in one central location.
  • All of our webinar registrants are synced in our Salesforce CRM in unique campaigns for easy tracking and ROI reporting.
Robert Cipolletti | TrustRadius Reviewer

Zoom Video Webinar

  • Zoom handles multiparticipant meetings very well through a centralized screen that allows you to see all participants, conduct group or individual chat sessions during the meeting and allows anyone to share documents in the meeting.
  • The chat feature in Zoom is very helpful during a meeting for discreetly reaching out to another colleague in the meeting when you want to share verify or validate something before announcing publicly in the meeting. It's great to have sideline conversations that are relevant to myself and another colleague in the meeting without disturbing the meeting.
  • The video features of Zoom are great! Since many of my meetings are conducted virtually, it's nice to see and talk with someone via Zoom's video feature to make our conversations more personal and meaningful
Albert Ellenich | TrustRadius Reviewer

Cons

ON24

  • video size is really really small. I know it's all related to bandwidth, but slightly bigger would be great.
  • the technical support folks, those in the chat section, sometimes seem to struggle with English. Communication is sometimes a challenge. They are friendly and work hard, but the chat experience is often frustrating.
james loewen | TrustRadius Reviewer

Zoom Video Webinar

  • The chat feature is by far the worst part of Zoom, you can't adjust text size or color or allow for multiple chat room within the same meeting (for groups or breakouts )
  • The Polling Feature could probably use more variety at this time. It def lags behind tools like Adobe Connect there. Also, the creation of Polls during a live session can generally be fairly cumbersome.
  • The 40 minute time limit for the basic account can be a pain point and it seems fairly pointless as a user can just restart the meeting immediately once the time expires. There is probably a more effective way to limit the Basic account for the PRO
Mark Nowowiejski | TrustRadius Reviewer

Likelihood to Renew

ON24

ON24 8.5
Based on 23 answers
We have been with 0n24 for almost 5 years, every time we had an issues they have helped us find a solution. I still have not seen another option on the market that can deliver the type of experience I can craft with On24. We have no reason to switch
Tyler Hershberger | TrustRadius Reviewer

Zoom Video Webinar

Zoom Video Webinar 10.0
Based on 2 answers
We will be renewing with Zoom as long as it continues to meet our needs for client and lead outreach needs in a robust manner. With little error and an easy to use interface, Zoom has met our needs and exceeded our expectations. The cost is right and with a short learning curve, Zoom has been an easy decision to make and maintain.
Mike Madsen | TrustRadius Reviewer

Usability

ON24

ON24 7.9
Based on 15 answers
For the most part, I feel On24 usability is extremely easy. Having the 3-hour training with an expert is very helpful, but I feel confident I could navigate the console and figure out how things work - although it might take me longer than 3 hours to do. I should probably add: The training is broken up into 3 separate training's so you aren't sitting on a phone call with an On24 person for 3 hours straight. If you are unsure how your webinar will go, On24 offers Moderator assistance and will have an On24 technician on the live webinar with you. We used this a few times and it has definitely calmed our nerves. I did not give a "10" because as previously mentioned, there are still a few kinks to work out with the product.
Erika Tomatore | TrustRadius Reviewer

Zoom Video Webinar

Zoom Video Webinar 10.0
Based on 1 answer
easy and intuitive to setup and use.
Alicia Azulay | TrustRadius Reviewer

Reliability and Availability

ON24

ON24 8.5
Based on 223 answers
We have had a few hundred company changes it feels like, just in the last month, let alone year. With these changes came some unforeseen turnover, leaving us without a employee who knew how to operate ON24. Can't even think how many times myself or another associate would call in, and no matter how small or big the question, we always were helped in a fast and easy way.
Bryson Craven | TrustRadius Reviewer

Zoom Video Webinar

No score
No answers yet
No answers on this topic

Support Rating

ON24

ON24 8.8
Based on 28 answers
I've contacted On24 about 10 times over the 4 years we've been working with them with mostly minor issues and I've called their emergency support number 1 time when a speakers audio was acting up.Every time I get a response the same day (or immediately with the call) and my problems are taken care of right away.The support requests appear to go to someone who has the power to help me every time and they know what they are doing and what they are talking about. They definitely care about my success and want to ensure everything goes well.
Miles Szkoda | TrustRadius Reviewer

Zoom Video Webinar

No score
No answers yet
No answers on this topic

Online Training

ON24

ON24 9.1
Based on 1 answer
On24 has amazing ON-Demand trainings that you can use at anytime and they walk you through step by step on different topics/ they are always updating and innovating and putting out new trainings. I would highly reccomend the trainings and reading the documents they have created. They also do live webinars on a rolling basis that are filled with so much knowledge and Information
Joshua Chelmo | TrustRadius Reviewer

Zoom Video Webinar

No score
No answers yet
No answers on this topic

Implementation Rating

ON24

ON24 5.9
Based on 12 answers
We had a few training's, which were broken up, and focused on specific areas of how to use the platform. Mostly though, a lot of it is just dedicating your time to learning and exploring what the possibilities are for enhancing your webinars
Erika Tomatore | TrustRadius Reviewer

Zoom Video Webinar

No score
No answers yet
No answers on this topic

Alternatives Considered

ON24

FeaturesOn24ReadyTalkGoToWebcastWebcast SolutionZoom
ConnectivityGoodGoodGoodSome audio problems for panelists when dialing in to pre-call
TechnologyCan join via webDownload-based Can join via webDownload-based
Waiting Room (what attendees see before the webinar begins)YNTechnically early arrivals are able to see the pre-calYBranded & can add resourcesN
Ability to upload PPTXYY(upload a PPTX not screenshare)Y(upload a PPTX not screenshare)N (must screenshare & also not compatible with Google Slides)
Marketo IntegrationYNative Marketo IntegrationYNative Marketo Integration. Marketo uses ReadyTalk for their webinars.YOK integration via Marketo WebhookYOK integration via Marketo Webhook
Branded user interface YNCan add our logoN
Ability for speakers to see slide notesYNNN
Practice webinar right before event easabilityYNYY
Rich data and analyticsStrong YesAbility to score leads based on webinar engagementNMehAbility to see more than just registrant data but not adjust MQL scoringN
On-Demand recordingYCan cut and edit webinars into snackable videosegments for ongoing promotionYAbility to also cut video in consoleYAbility to also cut video in consoleY
On-Demand video hosting & reportingY (On24 immediately shifts the live webinar page to the On-Demand version and then provides reporting)YY(GoToWebcast immediately shifts the live webinar page to the On-Demand version and then provides reporting)N
Polls & Poll reportingYYYN
Seamless transition of controls to panelistsYYYN
Chat among speakersYYYY (but difficult)
Q&A assignment to speakersYNNN
Dial inAttendees: Phone or Computer AudioPanelists: Free Bridge conferencingAttendees: Phone or Computer AudioPanelists: Free Bridge conferencingAttendees: Phone or Computer Audio Only but would need an account with OneVoice for dial-inPanelists: Free Bridge conferencingAttendees/Panelists: Phone or Computer Audio
Attendee & Panelist MaxAttendees: 1,000Panelists: 10Attendees: 3,000Panelists: UnlimitedAttendees: 1,000Panelists: Tier 1: 20Tier 2: 20Attendees: 1,000Panelists: 10
Jennifer Koniuk | TrustRadius Reviewer

Zoom Video Webinar

I prefer Zoom Video Webinar over Skype for three main reasons 1) the user interface is intuitive and easy to use 2) video and audio quality are much better than Skype, and 3) the basic version is free. I find business meetings over Zoom much more enjoyable than those over Skype. The Skype interface changes frequently, and it always takes me a moment to figure out where the screen sharing button is or how to get to the messaging page. With Zoom, however, those features are much easier to find.
Maike Holthuijzen | TrustRadius Reviewer

Return on Investment

ON24

  • We have continued to build relationships with our current clients and gain trust by providing them with free educational presentations on topics relevant to their business.
  • We have been able to generate more information to our members by presenting on some of the other services that we have, and through that, being able to expand our client base through osmosis.
  • We have been able to record more internal employee training and also been able to broadcast that material to our remote employees.
Kevin Schillinger | TrustRadius Reviewer

Zoom Video Webinar

  • We have met with and started relationships with many third party vendors via meetings with Zoom Video Webinar. These have all had a tremendous positive impact on our business.
  • All of our remote employees have used Zoom to stay in touch and basically "be present" at meetings for the last couple years. Everyone loves Zoom and realizes its value to our company.
  • Zoom also allows us to stay up to date with all of our other offices around the world. This goes hand in hand with my previous point about remote employees, but it also allows the heads of our offices to meet in person whenever necessary.
Anonymous | TrustRadius Reviewer

Screenshots

Pricing Details

ON24

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Zoom Video Webinar

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

ON24
8.4
Zoom Video Webinar
8.9

Likelihood to Renew

ON24
8.5
Zoom Video Webinar
10.0

Usability

ON24
7.9
Zoom Video Webinar
10.0

Reliability and Availability

ON24
8.5
Zoom Video Webinar

Performance

ON24
7.8
Zoom Video Webinar

Support Rating

ON24
8.8
Zoom Video Webinar

Online Training

ON24
9.1
Zoom Video Webinar

Implementation Rating

ON24
5.9
Zoom Video Webinar

Scalability

ON24
7.3
Zoom Video Webinar

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