OnBase vs. UiPath Automation Platform

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
OnBase
Score 8.1 out of 10
N/A
OnBase by Hyland is an enterprise content management platform with business process and case management capabilities. It is modular by design and allows users to tailor the solution to their specific requirements.N/A
UiPath Automation Platform
Score 8.5 out of 10
N/A
UiPath's hyperautomation platform combines a Robotic Process Automation (RPA) solution with capabilities to enable organizations to scale digital business operations at speed, automating millions of repetitive, mind-numbing tasks for businesses and government organizations all over the world.
$420
per month
Pricing
OnBaseUiPath Automation Platform
Editions & Modules
No answers on this topic
Automation Developer
$420
per month
Unattended Automation
$1380
per month
Automation Team
$1930
per month
Enterprise Medium Business
Contact Sales
Offerings
Pricing Offerings
OnBaseUiPath Automation Platform
Free Trial
NoNo
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsA 60-day trial is available. Buyers can also configure any of these plans to fit the business needs.
More Pricing Information
Community Pulse
OnBaseUiPath Automation Platform
Considered Both Products
OnBase
Chose OnBase
A core solution like Jack Henry works really well with other Jack Henry products or solutions but is not as versatile as a solution like OnBase in that it can support much different software or document solution needs.
UiPath Automation Platform

No answer on this topic

Top Pros

No answers on this topic

Top Cons

No answers on this topic

Features
OnBaseUiPath Automation Platform
Enterprise Content Management
Comparison of Enterprise Content Management features of Product A and Product B
OnBase
9.0
43 Ratings
9% above category average
UiPath Automation Platform
-
Ratings
Content capture & imaging9.141 Ratings00 Ratings
File sync, storage & archiving9.233 Ratings00 Ratings
Document management9.942 Ratings00 Ratings
Records management8.440 Ratings00 Ratings
Content search & retrieval8.443 Ratings00 Ratings
Enterprise content collaboration8.234 Ratings00 Ratings
Content publishing & creation9.422 Ratings00 Ratings
Security, risk management & information governance9.233 Ratings00 Ratings
Contract lifecycle management9.724 Ratings00 Ratings
Automated workflows9.223 Ratings00 Ratings
Artificial intelligence9.411 Ratings00 Ratings
Mobile support9.215 Ratings00 Ratings
Integration7.422 Ratings00 Ratings
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OnBaseUiPath Automation Platform
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Score 8.8 out of 10
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Score 8.8 out of 10
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User Ratings
OnBaseUiPath Automation Platform
Likelihood to Recommend
9.4
(43 ratings)
9.7
(195 ratings)
Likelihood to Renew
8.8
(7 ratings)
9.0
(7 ratings)
Usability
8.6
(9 ratings)
8.0
(6 ratings)
Availability
-
(0 ratings)
10.0
(1 ratings)
Performance
-
(0 ratings)
9.0
(1 ratings)
Support Rating
6.3
(16 ratings)
8.0
(82 ratings)
In-Person Training
9.1
(1 ratings)
-
(0 ratings)
Online Training
8.2
(1 ratings)
8.0
(2 ratings)
Implementation Rating
8.7
(3 ratings)
8.0
(2 ratings)
Configurability
9.1
(1 ratings)
8.0
(1 ratings)
Ease of integration
-
(0 ratings)
7.0
(1 ratings)
Product Scalability
-
(0 ratings)
9.0
(1 ratings)
Vendor post-sale
9.1
(1 ratings)
9.0
(1 ratings)
Vendor pre-sale
7.3
(1 ratings)
8.0
(1 ratings)
User Testimonials
OnBaseUiPath Automation Platform
Likelihood to Recommend
Hyland Software
OnBase is a content services solution for organizations that need high visibility to documents or information across multiple teams or departments. It supports users' access control, workflow functionality with transaction history, electronic document retention, and destruction documentation. Hyland can support the organization for implementations or solutions, or the organization can utilize the education services and build out the solution themselves.
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UiPath
UiPath Automation Platform is well-suited for automating repetitive and time-consuming tasks such as invoice processing, data entry, and report generation. By using UiPath Automation Platform, employees can focus on more strategic tasks, which leads to increased efficiency. Additionally, UiPath Automation Platform is highly effective at automating rule-based processes, such as financial processes like bank statement reconciliation, account payable, and account receivable processes that follow a set of predetermined rules.
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Pros
Hyland Software
  • Workflow and Configuration - easy to learn
  • Documentation for each application and toolset
  • Hyland Account Managers and staff are knowledgeable
  • Robust User Community that helps solve an issue or make recommendations
  • Web client - no application installation needed on a PC for users
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UiPath
  • UiPath is very simple to learn.
  • Any type of application can be automated (Desktop Application, Web Application and also applications reachable only via remote technologies such as Citrix, Remote Desktop and so on).
  • The writing of a process code takes place entirely through the use of objects. In the event that there were no objects capable of solving a particular problem, it is possible to use some languages of the .net platform such as: VB.net, C#.
  • It is easy to scale the solution by adding more robots to run a process in case the solution requires more performance in the future.
  • It can also be used by functional analysts to design the flow to be automated.
  • An academy is available online where basic and advanced courses can be taken. It is also possible to take a completely free basic certification.
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Cons
Hyland Software
  • I personally find the user inferface to be obnoxious and obtuse.
  • When we have issues it is often hard to resolve the problem as there are many variables such as file types, DPI, and scanner setting that combine to make it hard to pinpoint trouble spots.
  • The upgrade process has always been a nightmare for our team. We are not on the latest version now due to this issue.
Read full review
UiPath
  • As I mentioned, Excel automation is not very effective, there are a number of packages to add, but there is nothing as smooth as a good macro.
  • Working with selectors is certainly challenging and UiPath does a good job with that, but there is room for improvement since the interface could be smarter in selecting the right attributes and warn the user if something is not properly setup.
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Likelihood to Renew
Hyland Software
OnBase has become a core part of our enterprise solutions toolkit due to its ever-growing integration capabilities. Any business process that produces or tracks documents or object entities can be modeled and managed within OnBase and used to supplement almost any line-of-business system that we use.
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UiPath
This platform has so much potential and have been garnering a lot of attention by proving benefits in terms of saving operational and manpower costs. I am sure with minute efforts we were able to achieve our ROI and the same is the case with many of our customers whom we have been working around Digital Automation initiatives.
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Usability
Hyland Software
You get out of something what you put into it. You reap what you sow! If an organization will spend time setting the solution up, dedicating staff to its development and ongoing support, and always keep the end-user in mind during development, you will have one of the most well-received solutions in your organization. So many organizations that I speak with stand up a solution but don't commit someone to its upkeep and development. It is vital that you have the staff to work within the solution on a daily basis.
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UiPath
It's an easy to maintain and easy to use RPA Tool. It has a relatively low learning curve when compared to other RPA tools in the market. That is mostly due to it's Academy where the bulk of engineers gather their information from. And their Community Forum, is outstanding with support from around the world and almost, if not all, every topic imaginable in the RPA field.
The Community Edition is updated on a regular basis, and last year they even managed to release a build every month!
The Orchestrator, Platform, Go!, Academy is cloud based which makes access to information and data very easy.
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Reliability and Availability
Hyland Software
No answers on this topic
UiPath
Its a cloud based platform which is easily available and used
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Performance
Hyland Software
No answers on this topic
UiPath
It has proved and provided good performance across platforms and technologies.
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Support Rating
Hyland Software
This rating is a compromise because I technically have 2 tiers of support.
I go through a re-seller that I give a (10). I send an email and receive acknowledgment within minutes.
For the few times we need to contact Hyland for assistance, it sometimes takes a couple of days to receive a response - and then the first tier might go back and forth a dozen times through email instead of initiating a phone call. And for an advanced issue, they take too long before they forward to an evangelist or someone more knowledgeable that is able to assist. I give that process an (8).
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UiPath
UiPath RPA has an exceptional studio interface. It has been a year and so since I am using UiPath RPA. Whether it is some my personal task to scrape information & links from the Journal or find a specific character string from multiple PDF collection using OCR, UiPath RPA has made its roots to our technological ecosystem
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In-Person Training
Hyland Software
The trainer was very knowledgeable and was a Hyland employee. The training was at their corporate headquarters, so it allowed our team to become familiar with organization and culture.
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UiPath
No answers on this topic
Online Training
Hyland Software
With the Premium subscription, there is a tone of training with audio and practice options.
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UiPath
Video material supported by text. The training has evolved a lot in the past 3 years to become more attractive. Specific training tracks exist for the different roles in RPA development, where everyone is expected to learn basic development.
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Implementation Rating
Hyland Software
Using Hyland professional services to assist with the implementation made things much easier. They have the knowledge and experience to get the system live as users are expecting
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UiPath
The implementation was quick and practical
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Alternatives Considered
Hyland Software
The version of SharePoint we were utilizing was not very practical. We oftentimes had issues with archived documents, where they could be found or opening them all together. It seemed the older the document the harder it was to access when logged into SharePoint. This is critical in our business as we need to behave full access to documentation sent and received for an owner's account.
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UiPath
As compared to other products, we require programming knowledge and concepts to work but UiPath is for everyone. It provides us extensive event logging at various stages and effective exception handling for applications and business. It increases our agility and enhances the overall productivity further by using the source control SVC. The solution that we implemented is also very scalable in terms of incorporating new requirements.
The open source tools require lots of IT effort in order to set up and maintain over time. UiPath is like a complete package and customer service is also active in terms of solving issues arising while automating procession on a day to day basis.
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Scalability
Hyland Software
No answers on this topic
UiPath
It can be widely used across various departments regardless of platform the product,processes, use cases are build on.
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Return on Investment
Hyland Software
  • OnBase provides a very reliable ECM platform for the company.
  • OnBase helped to remove the dependency on paper files and file folders. This saved real estate cost as well as facilitated the ability to work from anywhere.
  • OnBase made same day processing of all incoming and outgoing documents a reality.
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UiPath
  • We are well on our way to automating our expenses, saving so many hours for project managers and engagement managers.
  • Proofs-of-concept excite our clients, though we are yet to make a sale on a project.
  • UiPath specifically has incited interest with our apprentices and has led them to join the RPA team.
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ScreenShots

OnBase Screenshots

Screenshot of an Approval for an Ad-Hoc Task.Screenshot of Onbase's Dark Mode.Screenshot of the Document Viewer.Screenshot of the Send to Department feature.Screenshot of the Workflow Stage.