Oncontact vs. Pega Customer Decision Hub
Oncontact vs. Pega Customer Decision Hub
Product | Rating | Most Used By | Product Summary | Starting Price |
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Oncontact | N/A | OnContact is a fully-featured customer relationship management (CRM) software built around capabilities such as sales and marketing automation, contact center, and QuickBooks integration, available through either cloud or on-premise deplyoment. | N/A | |
Pega Customer Decision Hub | N/A | Pega Customer Decision Hub optimizes customer lifetime value by providing an “always-on brain” to unify data, analytics, and channels into one connected experience. Customer Decision Hub collects data from every interaction as it’s taking place, combines that with the customer’s full interaction history to determine their current context, and then delivers nextbest-action recommendations. Pega aims to enable users to pivot between selling, serving, retaining, and nurturing in real time. | $97 Per User Per Month |
Oncontact | Pega Customer Decision Hub | |||||||||||||||
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Editions & Modules | No answers on this topic |
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Offerings |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
Oncontact | Pega Customer Decision Hub | |
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Top Pros | ||
Top Cons |
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Sales Force Automation |
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Customer Service & Support |
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Marketing Automation |
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CRM Project Management |
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CRM Reporting & Analytics |
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Customization |
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Security |
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Social CRM |
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Integrations with 3rd-party Software |
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Platform |
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Oncontact | Pega Customer Decision Hub | |
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Small Businesses | Salesmate Score 9.8 out of 10 | Simplify360 Score 7.8 out of 10 |
Medium-sized Companies | Creatio Score 9.1 out of 10 | Bright Pattern Contact Center Score 10.0 out of 10 |
Enterprises | Creatio Score 9.1 out of 10 | Conversica Score 9.5 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Oncontact | Pega Customer Decision Hub | |
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Likelihood to Recommend | 4.8 (2 ratings) | 8.0 (9 ratings) |
Likelihood to Renew | 10.0 (1 ratings) | - (0 ratings) |
Oncontact | Pega Customer Decision Hub | |
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Likelihood to Recommend | WorkWise LLC | Pegasystems |
Pros | WorkWise LLC | Pegasystems |
Cons | WorkWise LLC | Pegasystems |
Likelihood to Renew | WorkWise LLC | Pegasystems No answers on this topic |
Alternatives Considered | WorkWise LLC | Pegasystems |
Return on Investment | WorkWise LLC | Pegasystems |
ScreenShots | Pega Customer Decision Hub Screenshots |