What users are saying about
6 Ratings
1 Ratings
6 Ratings
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Score 5.8 out of 100
1 Ratings
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Score 9.1 out of 100

Likelihood to Recommend

Onebox

If you are looking for a strong product that is highly customizable, Onebox is a great choice. It can be difficult to navigate, but almost every feature you would need is included somewhere.
Anonymous | TrustRadius Reviewer

Ring4

Good for creating a new business or branching a business abroad.
🍍 Gabriel Jarrosson | TrustRadius Reviewer

Feature Rating Comparison

Call Management

Onebox
Ring4
9.1
Message alerts
Onebox
Ring4
9.1

Mobile apps

Onebox
Ring4
9.1
Mobile app for iOS
Onebox
Ring4
9.1

VoIP system collaboration

Onebox
Ring4
9.1
Instant messaging
Onebox
Ring4
9.1

Pros

Onebox

  • Very detailed scheduling for call routing. You can schedule a different hunt group every 15 minutes or more granular if you choose. It is flexible enough to meet the needs of any organization.
  • Personal attendant. You can customize the message and customize which number is displayed, either your number or the number of the caller.
  • Setting up hunt group is very easy. You can also customize how the numbers in the hunt group are called. You can set up sequential dialing or "blast" dialing. You can also get as granular as setting up how many rings it will try for each number before continuing on.
Anonymous | TrustRadius Reviewer

Ring4

  • Send and receive texts.
  • Send and receive calls.
  • Personalizing your own phone number by region in the US.
🍍 Gabriel Jarrosson | TrustRadius Reviewer

Cons

Onebox

  • The scheduling is very granular, but the interface for setting up the schedule isn't the easiest to navigate.
  • I would like the ability to copy or clone schedules. We have 3 different schedules on three different hunt groups and when there are changes to be made, I would like to be able to make the change on one schedule and copy that for another hunt group.
  • The interface for the users to change some of their settings (password, phone, email, etc) isn't very user friendly. I usually have to walk users through changes, and at that point, it is easier for me to just make the changes myself.
Anonymous | TrustRadius Reviewer

Ring4

  • I've sometimes seen text messages being sent in double.
🍍 Gabriel Jarrosson | TrustRadius Reviewer

Usability

Onebox

No score
No answers yet
No answers on this topic

Ring4

Ring4 9.1
Based on 1 answer
It's super easy and simple to use, and very straightforward.
🍍 Gabriel Jarrosson | TrustRadius Reviewer

Support Rating

Onebox

No score
No answers yet
No answers on this topic

Ring4

Ring4 9.1
Based on 2 answers
I had a question, and had my answer that same day.
🍍 Gabriel Jarrosson | TrustRadius Reviewer

Alternatives Considered

Onebox

I was not an employee when Onebox was selected, but I have used Avaya and Nortel PBXs in the past and while it is not as powerful, it has a lot of great features and a much lower cost of entry.
Anonymous | TrustRadius Reviewer

Ring4

No answers on this topic

Return on Investment

Onebox

  • It has given us a central communication point for a geographically diverse workforce.
  • It gave us the ability to start an inbound help desk call center without purchasing a separate product.
  • We use the conference bridges for better collaboration across our organization.
Anonymous | TrustRadius Reviewer

Ring4

  • We've made significant savings in time and money by using Ring4.
  • We didn't have to go through all the hassle of setting up a regular line.
🍍 Gabriel Jarrosson | TrustRadius Reviewer

Screenshots

Pricing Details

Onebox

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Ring4

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
9.99*

* per phone line, per month

Rating Summary

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