What users are saying about
2 Ratings
5 Ratings
2 Ratings
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Score 6 out of 100
5 Ratings
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Score 9.1 out of 100

Likelihood to Recommend

OneCause

I think the BidPal part we were using was badly outdated, so my hope is that the rest of the OneCause platform is more updated. If so then it's a great fundraising platform with most if not all of the functionality you need. OneCause is great for events and campaigns, and I urge nonprofits to make sure they're using Stripe for processing behind OneCause with the NPO discount.
David S. Levine, CFRE | TrustRadius Reviewer

Qgiv

Qgiv is great for small businesses or large companies that are looking for a user-friendly software to use to process donations, sale items or simply use a tool for peer-to-peer fundraising. The customer is by far the best service I have ever received and the baseline data is easy to export for donor cultivation purposes
Marcus Madison | TrustRadius Reviewer

Pros

OneCause

  • Registration was easy
  • Credit payments were easy
David S. Levine, CFRE | TrustRadius Reviewer

Qgiv

  • Great donor/user interface, very appealing and intuitive
  • Excellent reporting on transactions
  • Strong customer service
Esther Landau, CFRE | TrustRadius Reviewer

Cons

OneCause

  • Add decimal points for gifts...couldn't believe it couldn't handle that and it matters for monetary reconciliations
  • If a payment was a credit card, we were unable to change the transaction type (ex. from ticket to donation) without refunding and recharging, which was uncomfortable for our donors.
David S. Levine, CFRE | TrustRadius Reviewer

Qgiv

  • I don't have any suggestions here - they treated me like royalty - anything I didn't understand they walked me through and when I forgot it the next time and had to ask again - they acted like that was common - putting me at ease to call them back any and every time I need them.
Greg Spink | TrustRadius Reviewer

Support Rating

OneCause

OneCause 8.0
Based on 1 answer
The on-site support was fantastic on the night of our event. They knew what they were doing and took direction professionally. Pre-event, we felt that the account manager was not listening to our concerns and was more of a sales staffer than a support staffer. Having us connected directly to support would bump this to a 9.
David S. Levine, CFRE | TrustRadius Reviewer

Qgiv

Qgiv 10.0
Based on 1 answer
Customer support is amazing - they're very prompt, thoughtful in their response, and are clearly trying to help you problem solve, not just find a quick fix.
Emma Andelson | TrustRadius Reviewer

Alternatives Considered

OneCause

No answers on this topic

Qgiv

Qgiv is by far a better product. No hidden fees and the team of developers continue to make updates that are relevant to keeping the software competitive and user-friendly. Also, customer service is a 10 out of 10 when it comes to troubleshooting different software scenarios. Finally, the ability to export and import is a basic and awesome necessity.
Marcus Madison | TrustRadius Reviewer

Return on Investment

OneCause

  • Positive auction outcomes
  • Negative response on tabling processes
David S. Levine, CFRE | TrustRadius Reviewer

Qgiv

  • For the price, it's a solidly positive ROI for its functionality as a credit card processor. Prior to Qgiv we used MobileCause and I think the impact of the change has been neutral.
  • Even though the integration with Exceed Beyond isn't perfect, it's still an improvement over entering all the data by hand. Saving time is hard to calculate, but I would say it has probably dropped our donation entry time by at least 10%.
Esther Landau, CFRE | TrustRadius Reviewer

Pricing Details

OneCause

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

OneCause Editions & Modules

Additional Pricing Details

Qgiv

General

Free Trial
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

Qgiv Editions & Modules

Edition
Donation and Event Registration Forms$01
Mobile Suite$1291
Peer-to-Peer Fundraising$2291
Auctions$2291
  1. per month
Additional Pricing Details
Processing Fees: 3.95% + $0.30 per transaction +1% for peer-to-peer transactions +1% for American Express

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