What users are saying about
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Top Rated
576 Ratings
3 Ratings

OneDrive

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Top Rated
576 Ratings
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Score 8.5 out of 100
3 Ratings
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Score 8.1 out of 100

Likelihood to Recommend

OneDrive

OneDrive is well suited for quick storage and retrieval of important work documents. It allows users to share links to certain files which works well for collaboration. In terms of storage you can easily monitor how many GB you are using and even up storage in 1TB increments. OneDrive works so much like a file directory on a work PC so it is easy to learn and navigate around. It works well on both a PC and a Cell Phone.
Lukas Sundahl, MBA | TrustRadius Reviewer

SpiderOak

SpiderOak is well suited for local backups of the computer the client resides on. It is well suited for local area storage backups. It is less suited for remote backups, over a VPN or wide area where the data is continually changing. For data that continually changes, like in our document management system, the client needs to be on the same network as the data.
Dave King | TrustRadius Reviewer

Feature Rating Comparison

File Sharing & Management

OneDrive
8.4
SpiderOak
8.9
Versioning
OneDrive
8.7
SpiderOak
10.0
Video files
OneDrive
8.1
SpiderOak
9.0
Audio files
OneDrive
8.3
SpiderOak
9.0
Document collaboration
OneDrive
8.8
SpiderOak
8.0
Access control
OneDrive
8.5
SpiderOak
10.0
File search
OneDrive
8.2
SpiderOak
7.0
Device sync
OneDrive
8.3
SpiderOak
9.0

Cloud Storage Security & Administration

OneDrive
8.4
SpiderOak
9.0
User and role management
OneDrive
8.4
SpiderOak
10.0
File organization
OneDrive
8.4
SpiderOak
8.0
Device management
OneDrive
8.3
SpiderOak
9.0

Cloud Storage Platform

OneDrive
8.4
SpiderOak
8.3
Performance
OneDrive
8.2
SpiderOak
8.0
Reliability
OneDrive
8.4
SpiderOak
9.0
Storage Reports
OneDrive
8.5
SpiderOak
8.0

Pros

OneDrive

  • OneDrive does a great job of keeping file version history. I have had to use this feature many times and it is very simple to use. This one feature has saved my butt many times.
  • OneDrive synchronizes across devices very quickly. There have been many instances when I have added files online and, within seconds, saw the file show up on my local computer. This happens the other direction also. I am very impressed and satisfied with the speed of syncing in all directions.
  • The OneDrive app on my phone has been particularly helpful since it automatically syncs my photos (usually within seconds) and allows me access to all my files.
Joel Brache | TrustRadius Reviewer

SpiderOak

  • Versions Files meaning it makes multiple copies of the same files as it is updated
  • Zero Knowledge meaning our storage is complete secure and private
Dave King | TrustRadius Reviewer

Cons

OneDrive

  • OneDrive's visual feedback in Finder as to whether a file is syncing or already synced isn't always up-to-date with the actual status of these files.
  • OneDrive (on Mac) will occasionally fail to sync for errors that aren't accurate, requiring a restart.
  • OneDrive (on Mac) will occasionally fail for file name issues, where filenames allowed on Mac are not allowed on SharePoint, without providing an easy mechanism for fixing them.
  • The real-time collaborative editing user experience is not as good as Google Drive.
David McCann | TrustRadius Reviewer

SpiderOak

  • The Software Client sometimes fails and the only resolution is to uninstall/reinstall
  • Support meanig there is no number to call, you do everything over email
Dave King | TrustRadius Reviewer

Usability

OneDrive

OneDrive 9.2
Based on 10 answers
I have given it this rating because it accomplishes the basic task that we use it for, storing and protecting our sensitive data. That being said, I hesitate to give it a completely positive rating, because I feel that the software performs at a bare minimum level, skimping out on some of the bells and whistles that would be nice.
Nathan Richardson | TrustRadius Reviewer

SpiderOak

No score
No answers yet
No answers on this topic

Performance

OneDrive

OneDrive 9.0
Based on 1 answer
It has a good performance, the pages load normally, access to the files, management, reports, everything is working well. With regard to integration with other systems, we have not done so yet.
Gledson Rodrigues | TrustRadius Reviewer

SpiderOak

No score
No answers yet
No answers on this topic

Support Rating

OneDrive

OneDrive 7.7
Based on 39 answers
Support seems to be limited, in my experience, to the general help articles offered online. Luckily we haven't experienced anything that has required more research than looking through those articles, and I can't imagine a scenario where you would need more support than that. Still, it would be nice to have a knowledgable person available to help you when an issue arises.
Dave Becker | TrustRadius Reviewer

SpiderOak

SpiderOak 7.0
Based on 1 answer
While I gave them a 7, it is in regards to the access to support. This is a business application and not being able to call them can sometimes be a problem especially when you need immediate support. They still tend to manage their support on a consumer line model and not a business grade model. With that said, I will say they are very knowledgeable of the product and how to resolve most any issue when I contact them.
Dave King | TrustRadius Reviewer

Alternatives Considered

OneDrive

I mentioned in another area that OneDrive is bundled into our Office 365 accounts - so let me start there. Dropbox will cost you $10 and more per month. Our entire Office 365 account costs $12.50/month for each user - and we get full Office with that. Enough said there. As far as features go - I've found that most of these cloud storage providers all afford similar feature sets as far as sync clients; apps and addons; storage space; etc. - so choosing one or the other really goes to the needs of the company and of course - what's in place already. If your company uses Google apps - Dropbox might make more sense because of tighter integrations. However - if you already use Office 365 in some iteration, OneDrive is already baked in.
Vin Campbell | TrustRadius Reviewer

SpiderOak

In regards to overall performance SpiderOak is not as customizable as Unitrends, but based on the annual cost for SpiderOak and how we use the product, for a "Backup" to our primary backup solution, it is a welcomed option to our backup strategy when you consider the versioning, zero knowledge, share features and unlimited data.
Dave King | TrustRadius Reviewer

Return on Investment

OneDrive

  • One Drive has made it possible to have mobile offices, while keeping files synced.
  • One Drive has saved the need for external document backups as the could is used.
  • One Drive has made it possible to move forward with presentations even if a flash drive was left behind.
Heath Achatz | TrustRadius Reviewer

SpiderOak

  • ROI is positive when you consider unlimited data for the annual cost.
  • Versioning when you consider backing up documents that continually change and need to restore a previous version.
Dave King | TrustRadius Reviewer

Pricing Details

OneDrive

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

SpiderOak

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

OneDrive
8.7
SpiderOak
8.0

Likelihood to Renew

OneDrive
9.0
SpiderOak

Usability

OneDrive
9.2
SpiderOak

Performance

OneDrive
9.0
SpiderOak

Support Rating

OneDrive
7.7
SpiderOak
7.0

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