What users are saying about
1 Ratings
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Score 10 out of 100
3 Ratings
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Score 8 out of 100

Likelihood to Recommend

OneTouch AT Network Assistant

All network administrators would be able to find a use for this tool in their environment. It allows people from outside of the networking industry to capture data required for a quick diagnosis. Things that typically would require me to be onsite for diagnosis can now be handed to Tier 1 techs for data collection and reporting. Since moving toward cable certification, we've experienced an almost unbelievably low level of cable failure. When it does happen, though, there is no guessing. Our Fluke units tell us what the problem is and where.
Anonymous | TrustRadius Reviewer

PingPlotter

PingPlotter is great if all you need is a simple latency monitoring tool and the ability to see specifically where packets are being dropped in a nice graphical interface. This can be done with things like WinMTR but what sets it aside from tools like this is it can be run as a service so constant monitoring is available. The alerting is also very useful and flexible.However, when you need detailed monitoring this is obviously not the correct tool.
Fraser Clark | TrustRadius Reviewer

Feature Rating Comparison

Network Performance Monitoring

OneTouch AT Network Assistant
PingPlotter
8.7
Network monitoring
OneTouch AT Network Assistant
PingPlotter
8.0
Alerts
OneTouch AT Network Assistant
PingPlotter
10.0
Customizable reports
OneTouch AT Network Assistant
PingPlotter
8.0

Pros

OneTouch AT Network Assistant

  • Identify the exact switchport a given line is plugged in to.
  • View the length and viability of any category or fiber optic cable.
  • It acts as a premade packet capture device, simple enough to walk someone through deploying while I'm offsite.
  • In the event LLDP based identification of a port fails, it has the ability to blink a switchport allowing for manual identification.
Anonymous | TrustRadius Reviewer

PingPlotter

  • Latency monitoring
  • Traceroute
  • Alerting
  • It's lightweight
Fraser Clark | TrustRadius Reviewer

Cons

OneTouch AT Network Assistant

  • Price. There is no other device on the market with the AT's feature set. Fluke knows it and charges accordingly.
  • The addition of bluetooth or a USB slot for a keyboard would be handy for certain functions.
  • The PC based remote connection process is old, and is one of the places where the OS shows it's age.
Anonymous | TrustRadius Reviewer

PingPlotter

  • User-interface
  • Performance of the application
  • Documentation
Fraser Clark | TrustRadius Reviewer

Support Rating

OneTouch AT Network Assistant

No score
No answers yet
No answers on this topic

PingPlotter

PingPlotter 9.0
Based on 1 answer
I have not had much contact with the PingPlotter support, only one time have I went to them and it was a positive experience. The questions I had were answered quickly and professionally. I have no issue with the experience I had with the Support team. This was from before and after the purchase of the product.
Fraser Clark | TrustRadius Reviewer

Alternatives Considered

OneTouch AT Network Assistant

There is little to no competition in this field. If you need to do any type of advanced network monitoring/identification (or use 10G) then you're going to own a Fluke. While Ideal does have a couple of devices that appear to be the closest competitor, the differences are still extremely evident.
Anonymous | TrustRadius Reviewer

PingPlotter

I have tried a few free products and some paid ones but never really did what I wanted. I just needed a simple, always-on link monitor specifically with a traceroute element and this is what PingPlotter delivers. The others were either overly complex or too expensive, some just didn't have what I needed. PingPlotter fills a niche and it does it well.
Fraser Clark | TrustRadius Reviewer

Return on Investment

OneTouch AT Network Assistant

  • Drastic decrease in diagnosis time.
  • The certainty coming from the diagnostic process with the Fluke leads to less guessing and quicker fixes.
  • With multiple departments involved in the process of connecting devices to the network, the Fluke helps us to quickly certify a switch closet worth of cable and create error free documentation.
Anonymous | TrustRadius Reviewer

PingPlotter

  • Ability to work out where the network was degrading, reduced time spent arguing about where issues lie.
  • Always able to see the latency of certain links.
  • Very cheap for a lifetime license, it definitely has given us value for the money.
Fraser Clark | TrustRadius Reviewer

Screenshots

OneTouch AT Network Assistant

Pricing Details

OneTouch AT Network Assistant

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

OneTouch AT Network Assistant Editions & Modules

Additional Pricing Details

PingPlotter

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

PingPlotter Editions & Modules

On-premise Edition
PingPlotter Free$01
PingPlotter Standard39.991
PingPlotter Professional$3491
  1. per user
SaaS Edition
PingPlotter Free$01
PingPlotter Standard6.992
PingPlotter Professional$292
  1. per user
  2. per user per month
Additional Pricing Details

Rating Summary

Likelihood to Recommend

OneTouch AT Network Assistant
10.0
PingPlotter
8.0

Support Rating

OneTouch AT Network Assistant
PingPlotter
9.0

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