What users are saying about
1 Ratings
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Score 10 out of 100
76 Ratings
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Score 9.1 out of 100

Likelihood to Recommend

OneTouch AT Network Assistant

All network administrators would be able to find a use for this tool in their environment. It allows people from outside of the networking industry to capture data required for a quick diagnosis. Things that typically would require me to be onsite for diagnosis can now be handed to Tier 1 techs for data collection and reporting. Since moving toward cable certification, we've experienced an almost unbelievably low level of cable failure. When it does happen, though, there is no guessing. Our Fluke units tell us what the problem is and where.
Anonymous | TrustRadius Reviewer

Wireshark

Wireshark is well suited for scenarios in which the technical difficulties are being faced. A lot of times we are not aware of how computers actually talk with each other. With Wireshark, you can learn this topic in depth and help yourself and your colleagues in case anyone is facing any sort of networking related problems. Many people just use the computer system for basic tasks and often tend to get stuck on simple things like if the system is not able to retrieve the IP from the router. After you learn these concepts you can easily solve these problems. Wireshark is a bit of a technical software program and only intended for people who have a basic understanding/ background of computers. If not, this software might end up giving you a lot of information which will be really tough for you to understand. So I would recommend if you want to use this software and are interested in the concepts as mentioned before/ above, go through a quick course on computer networking concepts and you shall be good to start exploring Wireshark.
Jaspreet Singh | TrustRadius Reviewer

Pros

OneTouch AT Network Assistant

  • Identify the exact switchport a given line is plugged in to.
  • View the length and viability of any category or fiber optic cable.
  • It acts as a premade packet capture device, simple enough to walk someone through deploying while I'm offsite.
  • In the event LLDP based identification of a port fails, it has the ability to blink a switchport allowing for manual identification.
Anonymous | TrustRadius Reviewer

Wireshark

  • Details on the granular level: This software dissects the packets to the maximum limit possible. It shows you everything passing by in the packet including all the headers. It is amazing to see, without fail, how computers are actually interacting.
  • Available on all the Operating Systems: This software can be downloaded and installed on any OS (Windows, Mac or Linux). It never limits you to one OS. This is an amazing and a very constructive feature of Wireshark.
  • Doesn't become a load on the systems processor: The software works flawlessly without actually making any load on the systems processor. It works smoothly and does not lag at any time.
  • Multiple dumps simultaneously: This software can listen on multiple NIC's at once and provide you the dump. You need not work on one NIC at once, plug in and listen on all of them at once.
Anonymous | TrustRadius Reviewer

Cons

OneTouch AT Network Assistant

  • Price. There is no other device on the market with the AT's feature set. Fluke knows it and charges accordingly.
  • The addition of bluetooth or a USB slot for a keyboard would be handy for certain functions.
  • The PC based remote connection process is old, and is one of the places where the OS shows it's age.
Anonymous | TrustRadius Reviewer

Wireshark

  • It is beginner-friendly as far as installation, but it could use a tutorial.
  • Perhaps there is a way to do this already, but I haven't yet seen it. It would be nice if it could be integrated with a network package that could detect network anomalies, fire up an automated packet analysis, and send a report to an administrator.
Anonymous | TrustRadius Reviewer

Usability

OneTouch AT Network Assistant

No score
No answers yet
No answers on this topic

Wireshark

Wireshark 10.0
Based on 2 answers
I give Wireshark a 10 for usability because it is very usable. Just about anyone can capture packets within a few seconds of opening the program. The analysis is a science but as far as just using Wireshark; it's very easy.
Kenneth Hess | TrustRadius Reviewer

Support Rating

OneTouch AT Network Assistant

No score
No answers yet
No answers on this topic

Wireshark

Wireshark 9.0
Based on 8 answers
I don't believe Wireshark has "true" support as the software is open source. However, there is an active & friendly community around Wireshark that are more than happy to help answer questions. From a comprehensive Wiki and FAQ section on the site to the Ask a Question forum and bug tracker section, there's plenty of support options to make sure your questions and issues are addressed.
Drew Harrison | TrustRadius Reviewer

Implementation Rating

OneTouch AT Network Assistant

No score
No answers yet
No answers on this topic

Wireshark

Wireshark 10.0
Based on 2 answers
Simple and easy setup.
Anonymous | TrustRadius Reviewer

Alternatives Considered

OneTouch AT Network Assistant

There is little to no competition in this field. If you need to do any type of advanced network monitoring/identification (or use 10G) then you're going to own a Fluke. While Ideal does have a couple of devices that appear to be the closest competitor, the differences are still extremely evident.
Anonymous | TrustRadius Reviewer

Wireshark

Wireshark is MUCH more in-depth and easy to use. Even though the files can get large and be a bit overwhelming, there are plenty of how-to articles and forums that can help you find the desired syntax for what you are looking for. Netflow Traffic Analyzer seems like a bit of an afterthought and doesn't hold a candle to the value Wireshark delivers.
Anonymous | TrustRadius Reviewer

Return on Investment

OneTouch AT Network Assistant

  • Drastic decrease in diagnosis time.
  • The certainty coming from the diagnostic process with the Fluke leads to less guessing and quicker fixes.
  • With multiple departments involved in the process of connecting devices to the network, the Fluke helps us to quickly certify a switch closet worth of cable and create error free documentation.
Anonymous | TrustRadius Reviewer

Wireshark

  • Wireshark is the most important tool for any network engineer like me to perform the daily work. One of the examples is to troubleshoot the network issues raised from customer complain, helps to narrow down the root cause the get the issue fixed.
Paul Fan | TrustRadius Reviewer

Pricing Details

OneTouch AT Network Assistant

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Wireshark

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

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