Overview
ProductRatingMost Used ByProduct SummaryStarting Price
OnPay
Score 5.6 out of 10
N/A
OnPay's payroll and HR is designed for people who want to spend more time running their business, and less on back-office tasks. The application aims to enable users to: • Run payroll • Automate taxes • Let employees do more themselves • Simplify HR processes • Offer benefits in any state OnPay is $40 plus $6 per person each month. The monthly fee includes integrations with QuickBooks, Xero, and time-tracking software, as well as all quarterly and year-end…
$40
per month
syncHR
Score 6.0 out of 10
Mid-Size Companies (51-1,000 employees)
SyncHR headquartered in Oakland, California offers their eponymous platform for HR management, benefits and payroll.N/A
Pricing
OnPaysyncHR
Editions & Modules
No answers on this topic
syncHR v5.9
Varies
Per User per Month
Offerings
Pricing Offerings
OnPaysyncHR
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeRequired
Additional DetailsFirst month free, then $40 + $6 per employee each month.SyncHR charges a one-time implementation fee plus a PEPM fee. All charges are based on employer size and complexity.
More Pricing Information
Features
OnPaysyncHR
Payroll Management
Comparison of Payroll Management features of Product A and Product B
OnPay
8.3
33 Ratings
0% above category average
syncHR
9.4
1 Ratings
15% above category average
Pay calculation8.431 Ratings10.01 Ratings
Benefit plan administration6.511 Ratings9.01 Ratings
Direct deposit files8.929 Ratings10.01 Ratings
Salary revision and increment management8.721 Ratings10.01 Ratings
Reimbursement management8.914 Ratings8.01 Ratings
Human Resource Management
Comparison of Human Resource Management features of Product A and Product B
OnPay
-
Ratings
syncHR
9.4
1 Ratings
17% above category average
Employee demographic data00 Ratings9.01 Ratings
Employment history00 Ratings10.01 Ratings
Job profiles and administration00 Ratings9.01 Ratings
Workflow for transfers, promotions, pay raises, etc.00 Ratings10.01 Ratings
Organizational charting00 Ratings10.01 Ratings
Organization and location management00 Ratings10.01 Ratings
Compliance data (COBRA, OSHA, etc.)00 Ratings8.01 Ratings
Leave and Attendance Management
Comparison of Leave and Attendance Management features of Product A and Product B
OnPay
-
Ratings
syncHR
9.0
1 Ratings
10% above category average
Approval workflow00 Ratings9.01 Ratings
Balance details00 Ratings9.01 Ratings
Annual carry-forward and encashment00 Ratings9.01 Ratings
Employee Self Service
Comparison of Employee Self Service features of Product A and Product B
OnPay
-
Ratings
syncHR
9.2
1 Ratings
12% above category average
View and generate pay and benefit information00 Ratings10.01 Ratings
Update personal information00 Ratings10.01 Ratings
View company policy documentation00 Ratings9.01 Ratings
Employee recognition00 Ratings8.01 Ratings
View job history00 Ratings9.01 Ratings
Asset Management
Comparison of Asset Management features of Product A and Product B
OnPay
-
Ratings
syncHR
10.0
1 Ratings
24% above category average
Tracking of all physical assets00 Ratings10.01 Ratings
HR Reporting
Comparison of HR Reporting features of Product A and Product B
OnPay
-
Ratings
syncHR
10.0
1 Ratings
27% above category average
Report builder00 Ratings10.01 Ratings
Pre-built reports00 Ratings10.01 Ratings
Ability to combine HR data with external data00 Ratings10.01 Ratings
Onboarding
Comparison of Onboarding features of Product A and Product B
OnPay
-
Ratings
syncHR
10.0
1 Ratings
23% above category average
New hire portal00 Ratings10.01 Ratings
Manager tracking tools00 Ratings10.01 Ratings
Performance and Goals
Comparison of Performance and Goals features of Product A and Product B
OnPay
-
Ratings
syncHR
9.0
1 Ratings
9% above category average
Corporate goal setting00 Ratings9.01 Ratings
Individual goal setting00 Ratings9.01 Ratings
Line-of sight-visibility00 Ratings9.01 Ratings
Performance tracking00 Ratings9.01 Ratings
Performance Management
Comparison of Performance Management features of Product A and Product B
OnPay
-
Ratings
syncHR
8.4
1 Ratings
5% above category average
Performance plans00 Ratings9.01 Ratings
Performance improvement plans00 Ratings9.01 Ratings
Review status tracking00 Ratings8.01 Ratings
Review reminders00 Ratings8.01 Ratings
Multiple review frequency00 Ratings8.01 Ratings
Recruiting / ATS
Comparison of Recruiting / ATS features of Product A and Product B
OnPay
-
Ratings
syncHR
8.9
1 Ratings
14% above category average
Job Requisition Management00 Ratings9.01 Ratings
Company Website Posting00 Ratings9.01 Ratings
Publish to Social Media00 Ratings9.01 Ratings
Job Search Site Posting00 Ratings9.01 Ratings
Duplicate Candidate Prevention00 Ratings8.01 Ratings
Applicant Tracking00 Ratings9.01 Ratings
Notifications and Alerts00 Ratings9.01 Ratings
Best Alternatives
OnPaysyncHR
Small Businesses
Patriot Software
Patriot Software
Score 9.0 out of 10
Patriot Software
Patriot Software
Score 9.0 out of 10
Medium-sized Companies
Paypro Workforce Management
Paypro Workforce Management
Score 9.4 out of 10
Paypro Workforce Management
Paypro Workforce Management
Score 9.4 out of 10
Enterprises
Infor Human Resources
Infor Human Resources
Score 7.7 out of 10
Infor Human Resources
Infor Human Resources
Score 7.7 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
OnPaysyncHR
Likelihood to Recommend
8.4
(33 ratings)
9.0
(1 ratings)
Likelihood to Renew
9.1
(1 ratings)
-
(0 ratings)
Usability
9.1
(4 ratings)
10.0
(1 ratings)
Support Rating
9.1
(4 ratings)
9.0
(1 ratings)
Online Training
-
(0 ratings)
10.0
(1 ratings)
Implementation Rating
9.1
(1 ratings)
9.0
(1 ratings)
User Testimonials
OnPaysyncHR
Likelihood to Recommend
OnPay
I use OnPay to do payroll for two different companies. One is a simple service company with employees doing the same tasks and receiving the same pay rate. OnPay does a great job with this company. The other company is a restaurant and bar with employees doing several different tasks, making different pay rates and also receiving tips. OnPay makes what could be a nightmare to keep track of simple. Setting up the somewhat complex criteria for each of the variety of positions is made easier by the step-by-step process of entering the information. Each area of functionality is available in the set-up mode and tended to logically. I used another high-profile, more expensive product before switching to OnPay and there is no comparison regarding support expertise and ease of use, not to mention cost savings.
Read full review
SyncHR
syncHR is designed for mid to large size companies, typically 200-2000 employees. Any organization that has a strong reporting need and/or a complicated payroll process could benefit from the unique features built into the platform
Read full review
Pros
OnPay
  • Providing a simple method of adding new employees.
  • Payroll day is not something I dread with OnPay's simple step-by-step guidance.
  • Weekly, Monthly, Quarterly and Yearly taxes are either paid or set aside easily so I can make those payments.
  • Year-end w2's and 1099's are available and easy to create and provide to employees and contractors.
Read full review
SyncHR
  • Automated retroactive change processing and mid-period rate changes – completely automated with no manual intervention needed - If you ever need to give someone a merit increase and make it retroactive or if an employee is entitled to enroll in health benefits on their first day employment but has 30 days to enroll, syncHR will automatically handles these retro changes.
  • A single application designed from the ground up that gives equal weight to HR, payroll, and benefit functions - syncHR is designed as a true unified solution with no back-end mainframes or separate front-ends vs backends. Everything is processed real-time in the cloud which has eliminated all discrepancies.
  • Customer Service - syncHR provides a designated account manager as your single point of contact. Since the The StaffWell Group is a 24/7 business, I needed a company that was available when I needed them. syncHR delivered with 24/7 emergency support.
  • Event-driven employee self service - Other systems we have used rely on employees to make the correct choices as to what is required when completing an employee initiated transaction. With syncHR, the system always directs the employee to the next step reducing both errors and calls to our support staff. I believe this is also the reason why we had a 40% increase in the adoption of ESS.
  • Dynamic Security & Workflows - syncHR has no static pages which allows security and workflows to be updated automatically whenever a change is made. This has virtually eliminated the time and effort required from HR to manually update workflows to the correct personnel.
Read full review
Cons
OnPay
  • You can add additional additions or benefit items such as a car allowance. The process required me to contact a representative as that wasn't as easy to navigate.
  • The process for handling additional withholdings for pre-payed taxes required support to ensure the calculations were accurate.
  • Process for on-boarding is a little tricky if you don't start the process from the point of hire. You can add various things easily but it reflects differently in terms of completion of an Employee file.
Read full review
SyncHR
  • Learning Management System- syncHR currently does not offer an LMS system. They only track and report training dates, licenses and certifications.
  • Although syncHR is a global solution it is somewhat limited to tracking employee headcount, HR documents, paperless on boarding and benefit information. There is no international payroll option like the one they provide for domestic employees. Although the system can handle multiple languages and currencies, I would like to see a global payroll option.
  • Succession Planning - syncHR provides little functionality for succession planning. The system can track budgets vs actuals, goals and ratings but does not offer a true succession planning module
Read full review
Usability
OnPay
OnPay is super easy to use. If I don't know something it doesn't take long to figure out just by navigating the website. If I still can't figure something out I usually "chat" with them and it's easily resolved.
Read full review
SyncHR
Overall the system is very easy to navigate but more importantly my employees find it so easy to use. The percentage of employees who now use ESS went up by 40%
Read full review
Support Rating
OnPay
I would say support is one of the best features OnPay has. You can call, chat or email. With ADP I was always on hold for a ridiculous amount of time. They also did not have chat when I was with ADP.
Read full review
SyncHR
Whenever we need support our designated account manager is there to provide answers for us. If she doesn't have or know the answer, additional support is provided via a service matter expert in that field. Support hours are 24/7
Read full review
Online Training
OnPay
No answers on this topic
SyncHR
Training was very well done and thorough
Read full review
Implementation Rating
OnPay
Easy to implement and easy to convert any other payroll reports to the OnPay system when making the switch
Read full review
SyncHR
During the first few weeks of implementation it is important to have all key members participate in meetings. Finance, HR, Payroll and Benefits should be involved from the early stages to ensure that the solution is designed to meet your specific requirements. Since syncHR personalizes their solution for each company a few wrong steps early on regarding the design we wanted caused us to spend extra time later. The more info you provide syncHR upfront the better they can take all of your rules and needs into account from day one. In our case, finance did not get involved right away and therefore some of the items that we needed for our GL needed to be re-done. SyncHR was very accommodating though as they spent extra time with us to update some of the allocations so that finance got what they needed
Read full review
Alternatives Considered
OnPay
Onpay was a "no-brainer" . Implementation, training, and ROI, exceeded all the other platforms we reviewed. Plus their customer support is excellent. You always know who you're working with. Really appreciated all the help we received implementing clients, and great customer service from our client rep
Read full review
SyncHR
As I mentioned I have used UltiPro, ADP, Ceridian as well as several others and none of them seem to offer half of the functionality and service that syncHR provides. Although we had some problems from time to time, I hold companies in high regard by how they resolve these problems. It's a comfort knowing that my HCM provider truly cares about me and my business so if for no other reason than this, I feel syncHR is far and away the best system I have used. The system works as advertised which is all I could ask for
Read full review
Return on Investment
OnPay
  • Reduces payroll processing time
  • Ability for full electronic employee files
  • The overall cost is the best in the industry, saving us money
  • Ability for on/off-boarding ensures our files our complete
  • There are a few limitations but they work with programmers to get those features setup
Read full review
SyncHR
  • Due to complexity of our payroll, it would typically take us almost 3 full days to verify hours and perform retro changes before actually running payroll. With so many retroactive changes and manual calculations it was a time consuming and error prone process. With syncHR, the accuracy of payroll has increased tremendously and the amount of time we now spend preparing to process payroll decreased to less than 4 hours per week. All approved time seamlessly moves from the T&A module into payroll and all retro transactions are automatically processed.
  • When I initially selected syncHR I was a little hesitant because I never heard of them before and was concerned about their viability as a company and customer service. Several years later I'm happy to say that syncHR has provided better support than any of the better know competitors ever did.
  • Although no system is ever perfect, overall syncHR has exceeded most of my expectations. The sales and implementation process was wonderful, the salesperson was responsive and did not oversell what the system could do.
  • Training & Implementation - syncHR spent a considerable amount of time learning my business rules in order to build the system to meet my requirements. Training was provided on all aspects of the system until my team felt comfortable enough to handle things on their own. I never felt as though we had a set number of hours of training or that our questions, no matter how redundant or simple were a bother to them.
Read full review
ScreenShots

OnPay Screenshots

Screenshot of Full-service payrollScreenshot of Multiple pay rates and schedulesScreenshot of Employee self-onboarding and org charts are built-inScreenshot of e-signable offer lettersScreenshot of Calendars, where PTO is managed and approved, are in one placeScreenshot of Centralized finances, viewed with over 20 reports for analyzing employment-related expenses

syncHR Screenshots

Screenshot of Org ChartScreenshot of ESS PortalScreenshot of Ad-Hoc Report WriterScreenshot of Time & Attendance