Nconnect vs. CommUnity by Personify

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Nconnect
Score 8.5 out of 10
N/A
Nconnect (formerly OnSemble Intranet) is an mployee intranet that keeps everyone connected, a digital workplace to make employees feel valued. It is designed to keep remote teams engaged, and acts as the culture champion for the organization.N/A
CommUnity by Personify
Score 10.0 out of 10
N/A
Small World Labs Community is a hosted collaboration and social networking platform with easy drag & drop modification capabilities. Small World Labs offers implementation and community engagement services, plus an open API for integration with other systems. Small World Labs has clients across industries, but a high concentration in the nonprofit area. Small World Labs was acquired by Personify Corp in 2016.N/A
Pricing
NconnectCommUnity by Personify
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
NconnectCommUnity by Personify
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeOptionalNo setup fee
Additional Details
More Pricing Information
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NconnectCommUnity by Personify
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Score 9.0 out of 10
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User Ratings
NconnectCommUnity by Personify
Likelihood to Recommend
8.5
(5 ratings)
9.1
(3 ratings)
Likelihood to Renew
-
(0 ratings)
9.1
(3 ratings)
Usability
8.5
(2 ratings)
9.1
(1 ratings)
Availability
-
(0 ratings)
9.1
(1 ratings)
Performance
-
(0 ratings)
9.1
(1 ratings)
Support Rating
8.9
(3 ratings)
9.1
(1 ratings)
In-Person Training
-
(0 ratings)
9.1
(1 ratings)
Online Training
-
(0 ratings)
8.2
(1 ratings)
Implementation Rating
-
(0 ratings)
9.1
(1 ratings)
User Testimonials
NconnectCommUnity by Personify
Likelihood to Recommend
Ncontracts
OnSemble is solving a lot of problems that our organization had prior to its implementation:
  • We can track communication readership.
  • We can engage with our fellow teammates through chats and recognition.
  • We have a central location for all job-related links.
  • We are just now delving into adding departmental pages so folks can communicate within their teams.
I'm not sure of a scenario where OnSemble wouldn't be appropriate - if you have a company that needs to centralize communication, documentation, and share ideas, it's an excellent choice.
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Personify Corp
You can tell from the CEO and all staff that this is a very competent company that wants you to succeed with integrity. There is a strong
support and services team that works collaboratively with us to make
sure we are always getting what we need. They provide
24x7 emergency support, online ticket support, email support, a client
community, and the ability to call and talk to the same account manager or
community consultant every time (I even have Mariano's skype and he replies on weekends!). They recently launched a client community - so they are now even practicing what they preach. Our questions in the client community are always answered quickly.
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Pros
Ncontracts
  • powerful, yet simple to use, document management for sharing
  • custom help desk form creation/submission with targeted audience
  • integration friendly with document types (e.g., xls, pdf, doc, etc.)
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Personify Corp
  • It's easy to use. The admin panel has a number of drag and drop options to modify the experience
  • Flexibility. There are a large number of standard block features that can be added to areas. In addition, each dynamic block as a number of settings that allow you to tailor the experience you want to create. You can do this without being a programmer.
  • Personalization. There are good tools that allow you to personalize the experience based on whether users are logged in or not, whether they are in particular segments (which we can create) or recommendations based on information the user has provided about themselves.
  • Mobile. Small World Labs has a really great way of doing mobile. They give you a drag and drop interface for designing the mobile environment so there is a lot of flexibility with this. We are currently turning this module on.
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Cons
Ncontracts
  • Permissions - granting permissions at different levels for users is tedious - would like to see permissions simplified.
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Personify Corp
  • Integration with our Association Management System (AMS) didn't go as smoothly as I had wished. Having said that all of the issues with that integration have been addressed.
  • Because the platform is updated so frequently you need to stay on top of what is available to you and your end users or you may miss out on key functionality releases.
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Likelihood to Renew
Ncontracts
No answers on this topic
Personify Corp
From the first conversation and beyond, it has been a pleasure working with Small World Labs. Their staff are genuinely interested in understanding our business and our goals, and actively make recommendation on continued improvement and long-term strategy. All of their staff demonstrate a clear understanding of the product and when to expect new features. Furthermore, their CEO, Michael Wilson, is more than competent and has proven to be an industry expert. He understands both the technical side and the community strategy side of the business. In fact, we have already initiated a project to build a second community with Small World Labs for a separate business unit
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Usability
Ncontracts
As a user: it's pretty intuitive and the only thing holding a user back from getting everything out of it is a lack of curiosity. As an admin: it's not super intuitive. The training and the setup process are crucial to be able to use and maintain the portal, and we still sometimes have questions.
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Personify Corp
There are a multitude of options to configure the exact user experience you want and what you want to emphasize.
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Reliability and Availability
Ncontracts
No answers on this topic
Personify Corp
Uptime has never been an issue.
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Performance
Ncontracts
No answers on this topic
Personify Corp
Speed is not an issue.
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Support Rating
Ncontracts
I have always been pleased with my experiences with OnSemble's Support team. First, they have a great library of articles to help me study and guide for many of my questions. But when I cannot quite comprehend, or I "run into the wall", I can be assured that I'll be contacted quickly with a pleasant voice to work through whatever my question/issue may be. Kudos to OnSemble Support!
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Personify Corp
The people at Small World Labs are very accessible. I can email, open a ticket, or call and they are there. I'd also point out that senior management is quite available too. We frequently have talks about potential strategies and new things we might be doing, which is great. I think the whole organization genuinely likes what they do and likes helping us succeed.
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In-Person Training
Ncontracts
No answers on this topic
Personify Corp
In-person training is more ad-hoc based on if they are traveling to you or you are going to visit them. I imagine that if I paid for in-person training that it would be set up as well, but I've just used the standard training that comes with the initial set up and ongoing support.
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Online Training
Ncontracts
No answers on this topic
Personify Corp
Online training is through online webinar & how-to posts and videos in the client community.
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Implementation Rating
Ncontracts
No answers on this topic
Personify Corp
We had staff turnover at our own organization during the implementation. We were able to get the community up and live in a good timeframe even though that happened and we had to switch some people around for managing the project on our side.
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Alternatives Considered
Ncontracts
The software is easy to use, customizable, and intuitive to its users
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Personify Corp
We evaluated a few different community platform vendors over the course of a couple of months. I believe we also evaluated Jive, Lithium, KickApps, and Powered.
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Return on Investment
Ncontracts
  • Streamlined documentation - positive impact.
  • Convenient calendar and access to timeclock - positive impact.
  • Hub for staff to gather everything they may need to successfully assist our members - positive impact.
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Personify Corp
  • Our community has been very active since the re-launch of our site. Have seen some increases in member engagement.
  • Feedback from our membership has been nothing but positive since we transitioned off of our older Sharepoint community. Look and feel and ease of use have been real pluses for our members.
  • Having the Small World Labs community is allowing us to be more creative with the way we integrate our community into all aspects of our online presence, web-site, social media, etc.
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ScreenShots

Nconnect Screenshots

Screenshot of OnSemble connects your entire workplace to the central hub of truth, builds your culture, and inspires employee engagement.Screenshot of Every HR manager knows getting new employees started off on the right foot is mission critical. That's why OnSemble leverages role-based permission management system to control access to your software, files, and your critical digital infrastructure.Screenshot of In-house or hosted, we cover your full stack security and IT requirements. OnSemble is fast, flexible, and scales with your organization so that you have time to focus on more pressing work.Screenshot of OnSemble has everything a marketing team needs to put their culture front and center. Your portal is the first place employees see when they boot up their PC in the morning – make it reflect your organization's values, your branding, and your charm.Screenshot of OnSemble connects your entire workplace to the central hub of truth, builds your culture, and inspires employee engagement.

CommUnity by Personify Screenshots

Screenshot of Screenshot of Screenshot of