What users are saying about
1 Ratings
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Score 9 out of 100
25 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 8.7 out of 100

Likelihood to Recommend

OnSemble

OnSemble allows each department to edit their areas with information that they want to distribute. Each department in the company can add as much inforamation to their area with documents, links, videos, etc
Melissa Crum | TrustRadius Reviewer

Verint ForeSee CX Suite

With customer engagement, you can drill down to categories so you can micro analyze the data set. Questions like are greeting associates helpful or are associates readily available offer some onsite when coupled with customer shopping habits. ForeSee asks the consumer what areas of the store were shipped so you can pair scheduling, sales, and service seamlessly.
Byron Conner | TrustRadius Reviewer

Feature Rating Comparison

Survey Format & Appearance

OnSemble
Verint ForeSee CX Suite
6.7
Survey templates
OnSemble
Verint ForeSee CX Suite
7.0
Themes
OnSemble
Verint ForeSee CX Suite
8.0
Custom logo/branding
OnSemble
Verint ForeSee CX Suite
5.0

Survey Content

OnSemble
Verint ForeSee CX Suite
8.5
Changes to live survey
OnSemble
Verint ForeSee CX Suite
9.0
Multiple question types
OnSemble
Verint ForeSee CX Suite
8.0

Survey Logic

OnSemble
Verint ForeSee CX Suite
8.0
Survey logic flexibility
OnSemble
Verint ForeSee CX Suite
8.0

Survey Reporting & Analytics

OnSemble
Verint ForeSee CX Suite
8.8
Response tracking
OnSemble
Verint ForeSee CX Suite
9.0
Data export
OnSemble
Verint ForeSee CX Suite
10.0
Standard reports
OnSemble
Verint ForeSee CX Suite
8.0
Custom reports
OnSemble
Verint ForeSee CX Suite
8.0
Analytics
OnSemble
Verint ForeSee CX Suite
9.0

Pros

OnSemble

  • Easy to create sections for each department.
  • Ability to link to files and share reports.
  • Easy access to visibility within other departments.
  • Easy to disperse company wide messages.
Melissa Crum | TrustRadius Reviewer

Verint ForeSee CX Suite

  • Easy navigation
  • Offers an app for on the go!
Byron Conner | TrustRadius Reviewer

Cons

OnSemble

  • Add additional templates for customization.
  • Webinars on how other companies use this software.
  • Ongoing best practices on how to use the software.
Melissa Crum | TrustRadius Reviewer

Verint ForeSee CX Suite

  • I would like more input on the questions posed to consumers.
  • Compatible with Domo
Byron Conner | TrustRadius Reviewer

Alternatives Considered

OnSemble

The software is easy to use, customizable, and intuitive to its users
Melissa Crum | TrustRadius Reviewer

Verint ForeSee CX Suite

ForeSee offers data that is complimentary to Domo. ForeSee wins on ease of use, simple navigation and practical data from the consumer! ForeSee could be deadly when paired with Domo. The ability to pair sales with customer engagement visually is a valuable tool. ForeSee has the visual modeling down and can handle multiple data sets.
Byron Conner | TrustRadius Reviewer

Return on Investment

OnSemble

  • Transparency within departments.
  • Easy to communicate messages across the company.
  • Easy access to forms and links you need on a daily basis.
Melissa Crum | TrustRadius Reviewer

Verint ForeSee CX Suite

  • Better customer engagement.
  • Increase in sales.
Byron Conner | TrustRadius Reviewer

Screenshots

Pricing Details

OnSemble

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional

Verint ForeSee CX Suite

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

OnSemble
9.0
Verint ForeSee CX Suite
9.0

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