OnSolve Critical Event Management & Mass Notification vs. SAP Jam

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
OnSolve Critical Event Management & Mass Notification
Score 10.0 out of 10
N/A
The OnSolve Critical Event Management & Mass Notification is the eponymous software-based communication, notification, and collaboration suite from the company created by the merge of MIR3, ECN, and Send Word Now. Their product suite contains alerting tools and cloud-based collaboration and communication applications for governments and enterprises; that is, the CodeRED emergency alert app for governments or the MIR3 critical alert system for enterprises, Send Word Now rapid alerting tool, and…N/A
SAP Jam
Score 8.7 out of 10
N/A
SAP Jam is a social network collaboration tool with integrated collaborative processes for knowledge, learning, and HR management. SAP Jam also includes capabilities for the entire sales, marketing, and customer service lifecycles.N/A
Pricing
OnSolve Critical Event Management & Mass NotificationSAP Jam
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
OnSolve Critical Event Management & Mass NotificationSAP Jam
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
OnSolve Critical Event Management & Mass NotificationSAP Jam
Top Pros
Top Cons
Features
OnSolve Critical Event Management & Mass NotificationSAP Jam
Project Management
Comparison of Project Management features of Product A and Product B
OnSolve Critical Event Management & Mass Notification
-
Ratings
SAP Jam
7.8
3 Ratings
0% below category average
Task Management00 Ratings7.72 Ratings
Gantt Charts00 Ratings8.01 Ratings
Scheduling00 Ratings9.01 Ratings
Workflow Automation00 Ratings8.01 Ratings
Mobile Access00 Ratings8.03 Ratings
Search00 Ratings8.03 Ratings
Visual planning tools00 Ratings6.01 Ratings
Communication
Comparison of Communication features of Product A and Product B
OnSolve Critical Event Management & Mass Notification
-
Ratings
SAP Jam
6.6
3 Ratings
19% below category average
Chat00 Ratings7.02 Ratings
Notifications00 Ratings8.23 Ratings
Discussions00 Ratings8.23 Ratings
Surveys00 Ratings5.83 Ratings
Internal knowledgebase00 Ratings8.53 Ratings
Integrates with GoToMeeting00 Ratings6.01 Ratings
Integrates with Gmail and Google Hangouts00 Ratings4.01 Ratings
Integrates with Outlook00 Ratings5.01 Ratings
File Sharing & Management
Comparison of File Sharing & Management features of Product A and Product B
OnSolve Critical Event Management & Mass Notification
-
Ratings
SAP Jam
6.8
3 Ratings
18% below category average
Versioning00 Ratings9.13 Ratings
Video files00 Ratings6.53 Ratings
Audio files00 Ratings6.83 Ratings
Document collaboration00 Ratings6.02 Ratings
Access control00 Ratings8.73 Ratings
Advanced security features00 Ratings6.02 Ratings
Integrates with Google Drive00 Ratings4.01 Ratings
Device sync00 Ratings7.01 Ratings
Best Alternatives
OnSolve Critical Event Management & Mass NotificationSAP Jam
Small Businesses

No answers on this topic

Stackby
Stackby
Score 9.8 out of 10
Medium-sized Companies

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Troop Messenger
Troop Messenger
Score 9.7 out of 10
Enterprises

No answers on this topic

HCL Connections
HCL Connections
Score 9.0 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
OnSolve Critical Event Management & Mass NotificationSAP Jam
Likelihood to Recommend
10.0
(2 ratings)
8.7
(3 ratings)
Likelihood to Renew
-
(0 ratings)
4.0
(1 ratings)
Usability
-
(0 ratings)
5.0
(1 ratings)
Support Rating
-
(0 ratings)
2.0
(1 ratings)
User Testimonials
OnSolve Critical Event Management & Mass NotificationSAP Jam
Likelihood to Recommend
OnSolve
Its well suited for early warnings; wellness checks; repeatable long-term duration events. ITs easy to train admins on it. I dont really see any less appropriate uses -- you may not want to use it for EVERYTHING or people ignore messages. So your admins need to be smart about deploying its capabilities. but it has never let me down.
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SAP
When you need to create a private, secure space for individuals to collaborate or work on a project together, SAP Jam does a great job at bringing people together and giving them a space to work together in. There are also great ways to provide learning opportunities (including sharing webinars or other educational content)
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Pros
OnSolve
  • Easy to set up
  • Easy to update
  • Easy to download and upload data
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SAP
  • Easy to setup.
  • Template-based group creation.
  • Permissions are either inherited or set at the group-level by group owners.
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Cons
OnSolve
  • Would love to see message library updated with smarter examples of threats
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SAP
  • Multiple selection limitations
  • Error proofing in wrong command
  • Multiple time confirmation
  • Multiple time checkbox
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Likelihood to Renew
OnSolve
No answers on this topic
SAP
We are moving toward other platforms that are meant more for virtual community, like Higher Logic. The customer support at SAP Jam is also lacking.
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Usability
OnSolve
No answers on this topic
SAP
It's an integrated platform that brings together a lot of different people from across the association to work on shared projects, etc. Given the various roles people play and the varying skill sets they bring to the table, the platform is fairly intuitive to use and easy to navigate around
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Support Rating
OnSolve
No answers on this topic
SAP
We have to submit requests multiple times to get a response and it often feels like they go into a black hole. Because we don't have anyone in house really supporting the back-end of the platform, we rely on SAP Jam's support and development teams to help solve problems and improve the platform for us.
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Alternatives Considered
OnSolve
We didn't compare them to other available notification systems
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SAP
We utilize many products in the SAP universe of solutions. Not only was JAM feature-rich and matched our company needs, but the tight integration with our other SAP product lines makes admin as well as usability seamless. While other competitors to JAM offer more features that rely on real-time, most of our use cases were asynchronous.
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Return on Investment
OnSolve
  • Without it I wouldn't have a security business case
  • Employees demand this type of service exist
  • In a cyber incident you need this kind of out of band mechanism to communicate
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SAP
  • Automation in process
  • Ease of communication
  • Lack of change notification
  • Lack of multiple selection search
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ScreenShots