1 Ratings
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Score 10 out of 100
7 Ratings
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Score 7 out of 100

Likelihood to Recommend

OnSolve Critical Event Management & Mass Notification

MIR3 is very well suited to customize your broadcasts and notifications so you're prepared. If a call initiator opts to modify an existing callout message via phone, however, I don't believe there's a way to modify the associated response actions, which can become confusing.
Maryann DeMaria | TrustRadius Reviewer

Sococo

Great for communication and work from home offices. It has a great visual layout, which removes the disconnect among the organization when working from home. It is less appropriate for bigger companies due to the official capacity limits for meetings. Sococo is an excellent way to check in with staff and be accountable to each other. However, if you are always working from home - this program may not be ideal due to the limitations mentioned earlier.Sococo is good if each employee has access to very high-speed internet. High -speed internet is a limitation for those in rural areas.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Project Management

OnSolve Critical Event Management & Mass Notification
Sococo
4.7
Task Management
OnSolve Critical Event Management & Mass Notification
Sococo
5.0
Scheduling
OnSolve Critical Event Management & Mass Notification
Sococo
5.0
Workflow Automation
OnSolve Critical Event Management & Mass Notification
Sococo
4.0
Mobile Access
OnSolve Critical Event Management & Mass Notification
Sococo
3.1
Search
OnSolve Critical Event Management & Mass Notification
Sococo
3.0
Visual planning tools
OnSolve Critical Event Management & Mass Notification
Sococo
8.0

Communication

OnSolve Critical Event Management & Mass Notification
Sococo
5.7
Chat
OnSolve Critical Event Management & Mass Notification
Sococo
8.0
Notifications
OnSolve Critical Event Management & Mass Notification
Sococo
5.1
Discussions
OnSolve Critical Event Management & Mass Notification
Sococo
6.1
Internal knowledgebase
OnSolve Critical Event Management & Mass Notification
Sococo
5.0
Integrates with GoToMeeting
OnSolve Critical Event Management & Mass Notification
Sococo
5.0
Integrates with Gmail and Google Hangouts
OnSolve Critical Event Management & Mass Notification
Sococo
7.0
Integrates with Outlook
OnSolve Critical Event Management & Mass Notification
Sococo
4.0

File Sharing & Management

OnSolve Critical Event Management & Mass Notification
Sococo
4.6
Versioning
OnSolve Critical Event Management & Mass Notification
Sococo
6.0
Video files
OnSolve Critical Event Management & Mass Notification
Sococo
3.0
Audio files
OnSolve Critical Event Management & Mass Notification
Sococo
3.0
Document collaboration
OnSolve Critical Event Management & Mass Notification
Sococo
3.0
Access control
OnSolve Critical Event Management & Mass Notification
Sococo
5.0
Advanced security features
OnSolve Critical Event Management & Mass Notification
Sococo
6.0
Integrates with Google Drive
OnSolve Critical Event Management & Mass Notification
Sococo
5.0
Device sync
OnSolve Critical Event Management & Mass Notification
Sococo
6.0

Pros

OnSolve Critical Event Management & Mass Notification

  • Easy to set up
  • Easy to update
  • Easy to download and upload data
Maryann DeMaria | TrustRadius Reviewer

Sococo

  • Conference calls. No need for formal invites, excellent call quality and reliability.
  • Virtual rooms - see who's talking with who.
  • Instant chat - can also use Slack as a backend.
John Ball | TrustRadius Reviewer

Cons

OnSolve Critical Event Management & Mass Notification

  • Some of the extended options can be confusing, but they've provided definitions that appear when you linger on an option. That's helpful, but the extended options interactions can still be a little confusing.
  • I'd like to be able to share the complete notification process with users as a reference guide, I don't think that's available.
Maryann DeMaria | TrustRadius Reviewer

Sococo

  • On rare occasions my co-workers have had problems where they open Sococo and it doesn't recognize when they're speaking. However, restarting the program usually fixes it.
  • Users can 'knock' on another's 'virtual' office to come in to talk. Essentially, the same as waiting for a person to pick up when calling on a landline. An option to auto-let anyone in who knocks would be useful.
Anonymous | TrustRadius Reviewer

Usability

OnSolve Critical Event Management & Mass Notification

No score
No answers yet
No answers on this topic

Sococo

Sococo 7.0
Based on 1 answer
It was easy to use but still needs lots of improvement to collaborate with other tools
Anonymous | TrustRadius Reviewer

Support Rating

OnSolve Critical Event Management & Mass Notification

No score
No answers yet
No answers on this topic

Sococo

Sococo 6.0
Based on 1 answer
Sococo didn't seem to have a strong support line. In comparison to other products, such as Microsoft Teams, it did not regularly check in with us. There should be opportunities to give feedback on the quality of the program periodically and if we had any issues. Sometimes, Sococo would crash, and we would 'restart it' but not know why it happened.
Anonymous | TrustRadius Reviewer

Alternatives Considered

OnSolve Critical Event Management & Mass Notification

We didn't compare them to other available notification systems
Maryann DeMaria | TrustRadius Reviewer

Sococo

WebEx Meetings, Skype for Business, and Google Hangouts all require that you create some sort of "call event" that people can join or leave. Sococo gives you the ability to seamlessly move between meetings within one app and also provide a status of available or unavailable, or better yet, people can just see that you're in a meeting and who you're in that meeting with. This provides the opportunity for a boss to step in and determine a meeting isn't super important, so they can talk to someone in the meeting.
Anonymous | TrustRadius Reviewer

Return on Investment

OnSolve Critical Event Management & Mass Notification

  • N/A This is a preparedness tool for our organization.
Maryann DeMaria | TrustRadius Reviewer

Sococo

  • Sococo completely overcame the problem of staying in touch with remote development teams.
  • Enabled daily scrum meetings, sprint reviews, etc.
  • Helped keep everybody engaged in the project.
John Ball | TrustRadius Reviewer

Pricing Details

OnSolve Critical Event Management & Mass Notification

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Sococo

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?

Rating Summary

Likelihood to Recommend

OnSolve Critical Event Management & Mass Notification
10.0
Sococo
7.0

Usability

OnSolve Critical Event Management & Mass Notification
Sococo
7.0

Support Rating

OnSolve Critical Event Management & Mass Notification
Sococo
6.0

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